Mittnamnhalsband Reviews 1,306

TrustScore 1.5 out of 5

1.5

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Company details

  1. Jewelry Store

Information provided by various external sources

När man tänker på unika och meningsfulla presenter, är MittNamnHalsband din go-to-lösning. Från födelsedagar och årsdagar, till jul och mors dag, eller bara för att skämma bort dig själv, våra personliga smycken passar alla möjliga tillfällen. Välj från brett utbud av unik design, metaller, former och stenar, för att uttrycka ditt förhållande bortom ord. Vi skapar omsorgsfullt och slår in för hand, allt för att med exceptionell kvalitet, leverera smycken som är unika för dig och dina nära och kära. Kom och besök oss !


Contact info

1.5

Bad

TrustScore 1.5 out of 5

1K reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Make sure you order the correct item…

Make sure you order the right item because if you don't it's going to be complicated to return or change!

I ordered 4 items and I asked to change 2 of them for 2 other items. That was more than a month ago! Still haven't gotten my delivery, customer service is so confused and does not do the job as they should.
They ask me to pay a price difference even though there is no price difference to be paid. They are calculating it wrong and have withheld my order because they want me to pay extra. Why isn't there somebody who actually knows basic math, working at customer service?

July 31, 2021
Unprompted review
Mittnamnhalsband logo

Reply from Mittnamnhalsband

Hello Nita!

Thank you for your feedback. I have checked your order and I want to apologize for the confusing emails you have received from our end. I see that my colleague took care of your case and you have been sent the correct amount that you need to pay (as there is actually a price difference between the initial products and the ones you wanted to change to).
We are sorry once again for the delay and we hope that you will get your items as soon as possible.

Rated 5 out of 5 stars

Top Company especially Customer service

I had a amazing customer experience.
I think the best one I ever had.

I was ordering a present ( Necklace)for my wife. By the the way the quality and design is amazing is every penny worth.

Here some points I want to highlight:
1. Delivered earlier then expected
2. Customer service is quick to answer and feel so cared of, off the needs and questions of the customer

If you are searching for a present I totally recommend “mittnamnhalsband”

June 23, 2020
Unprompted review
Rated 5 out of 5 stars

Bettet than best

Bettet than best, I am always so exiting to reach the post from you.
I wear the jewellery every Day.
Thank you.

December 23, 2019
Unprompted review
Rated 1 out of 5 stars

This company is a fraud

This company is a fraud. Someone had stolen my credit card and bought themself a necklace. I contacted the company almost immediately and the response I received was comical “ Our gold is really good quality you will like your necklace “. Mind you, I just said I didn’t authorize this purchase.... finally they sort of understand my issue and then proceed to say “after the item arrives please return it for a refund “ That would be no problem except for this is fraud and I don’t live in the country the item is being delivered. Suffice to say I’ve filed a chargeback and won’t be dealing with these people anymore. But wow what a headache they have been.

April 13, 2018
Unprompted review
Mittnamnhalsband logo

Reply from Mittnamnhalsband

Hej Ryan

Vi beklagar att du har varit utsatt för detta bedrägeri av stulet kredit kort.
Vi har haft kontakt med PayPal och vi har återbetalt denna summa till erat konto.

Med vänlig hälsning
Maja Kundtjänst
Mitt Namnhalsband

Rated 5 out of 5 stars

Very Good service

Very Good service. Ordered a beautiful ring that was to small. Sended it back and they fixed it and it didn't cost anything extra. Very helpful and nice service.

December 28, 2017
Unprompted review
Rated 5 out of 5 stars

FANTASTIC

I have ordered my Christmas presents on Mittnamnhalsband and I must say that the juwelery is extremely nice!!!!
Very nicely packed and very good quality!!
Also the communication with the customer service was very smooth and very friendly so excellent experience!!!
I was so satisfied that I have ordered again today :)

December 11, 2015
Unprompted review
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