First order from mixam ever. Good quality prints for a comic book run. There were small dings and rips which I'm sure if i was a seller I'd be unhappy about so maybe ensure you have QA assurances or s... See more
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Review summary
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The product is outstanding, however there is a slight issue on one of the pages. It was well packaged and shipment arrived on time. Communication with customer service and the production team is inc... See more
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My order was processed fast and shipping was quick. One set of prints were too dark which was my picture I guess but I think it would be nice if editing would catch it and give you the choice of cance... See more
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The quality of the book pages and cover appears good at first glance. My only concerns is that the pages are not glued to the back spine, if the book was held by the hard cover and inverted, I imagi... See more
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Company details
- #6 of 7 best companies in Prints and Signs Store
- #13 of 20 best companies in Business to Business Service
- #2 of 4 best companies in Digital Printing Service
- #4 of 7 best companies in e-Commerce Service
- #2 of 2 best companies in Print Shop
Written by the company
Mixam is a leading online printing platform that delivers high-quality, custom print products worldwide. We make printing fast, simple, and affordable for self-publishers, independent creators, and businesses. Our intuitive platform allows you to design, upload, and order prints with an extensive range of customisation options. Choose from a variety of exceptional paper types, bindings, and finishes to create prints that match your exact specifications. With expert knowledge and the latest printing technology, we always ensure top-tier results, whether you’re printing books, magazines, or marketing materials. We also use responsibly sourced materials and eco-friendly processes to minimise waste while maintaining the highest print quality. Our dedicated support team is always ready to assist with any questions or guidance, ensuring a smooth experience from start to finish. Join thousands of satisfied customers who choose Mixam for all their printing needs.
Why Print With Mixam?
Written by the company
- Mixam’s printing service makes it easy to get started with free instant quotes, downloadable templates, and design tools. With easy website navigation and file management system, uploading and tracking your orders is effortless. We also offer free automatic file checks to ensure your files are print-ready, and our free shareable virtual flipbook lets you preview your project before printing. Plus, with free downloadable proofs, you can confirm everything looks as it should. With fast shipping, your prints arrive promptly, and our secure payment process ensures peace of mind with every transaction. You can store your orders online for easy access to past projects, and our dedicated team of print experts can provide advice and support.
Contact info
Mixam Canada Inc, 638 Sheppard Avenue West, Suite 225, North York, M3H 2S1, Toronto, Canada
- (888) 510 1456
- team@mixam.ca
- mixam.ca
Get more from your first order
4.4
Excellent
1K reviews
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Great service and quality!
February 24, 2026
Wonderful service and excellent product…
Wonderful service and excellent product as always!
February 19, 2026
The prints are great and velvety soft
The prints are great and velvety soft. Out of all my prints only 2 had a small white line as if the printer glitched which is not a big deal because I got a nice discount and got extra prints for free
February 23, 2026
Great quality
Great quality. A bit delayed production which caused me to miss out on photo books at the wedding expo for which I ordered them in the first place.
February 23, 2026
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Phenomenal Experience
The quality of the book and the customer service exceeded my expectations! We needed the book rushed, and Sheila was incredible! She worked with us and made our timeline happen. Additionally, creating the book online was a super easy process, and it made the whole experience easy. I will definitely be placing an order in the future.
February 18, 2026
Reply from mixam.ca
Hi Gabi, Thank you so much for your thoughtful review. We’re absolutely delighted to hear that the quality of your book and the support you received exceeded your expectations.
We’re especially glad we could help meet your tight deadline. Sheila will be so happy to hear your kind words, we’ll be sure to pass this along.
It’s also wonderful to know that creating your book online felt easy and seamless. That’s exactly the experience we strive to provide.
We truly appreciate your support and can’t wait to help with your next order.
Three Books Later - Still Impressed
I am so impressed with this company! I printed three books with Mixam, and each experience has been great! The online design app is very user-friendly and reliable - it never glitched or froze. Once you design your book, the app creates a PDF proof so you can see exactly how your book will look like once it’s printed. They also provide an online flipbook preview, which really helps with the visualization of the final product. Mixam also offers extensive options for paper, colour, size, and binding. I’ve printed books with them using different paper weights and both matte and glossy covers, and the quality of the final product has been consistently professional. For my most recent order, the books even arrived earlier than expected, which was a nice surprise. Customer service has also been outstanding. When I had questions, the team responded promptly and addressed all of my questions thoroughly. Overall in my experience, Mixam is reliable, produces high-quality books, and is very easy to work with. I would definitely print with them again.
February 10, 2026
Good experience
Well handled, quality verification before printing, good communication and ON-Time delivery.
February 17, 2026
Perfect
Easy - Concise - Efficient - Informative Flowing Wesite
Great Customer Support
February 17, 2026
Blurry text with soft lamination
Blurry text with soft lamination. I LOVE the quality of the paper and the feel of the soft lam. but I didn't get any warnings my file wasn't clear and followed the recommended files options but my postcards came out blurry.
February 10, 2026
Reply from mixam.ca
Hi Allison, Thank you so much for your feedback. We’re really glad to hear you loved the paper quality and the feel of the soft-touch lamination. That’s always wonderful to hear.
That said, we don't seem to have been advised yet about your concerns with the postcards, as that would have allowed us to review the files and production details right away to see what may have happened.
Soft touch lamination does have a subtle texture to it, and in some cases, very thin or pale text can appear slightly softer or less sharp once laminated. It’s possible that this may have contributed to the effect you’re seeing, but we’d really like the opportunity to take a closer look and confirm.
When you have a moment, please follow the instructions in the review invitation email linked to this review and log the issue through your account. Once it’s submitted, our team can properly investigate and do our best to help.
We also hope that you were happy with your magazines. It would be great to have a score and feedback for those too, if you have a moment to edit this review.
We look forward to hearing from you and working toward a solution.
I made a magazine for my sister’s…
I made a magazine for my sister’s wedding and it turned out AMAZING! It was my first time ever with Mixam but I don’t regret trusting them at all! The quality of the images, the quality of the paper, how easy it was to order, the pricing… everything was a 20/10!!!
February 16, 2026
Unprompted review
I was not given a notification that my…
I was not given a notification that my submission was able to be proofed. As a result my pages were out of order so the publication was a complete waste of my money.
February 9, 2026
Reply from mixam.ca
Hi James, Thank you for sharing your feedback. We are sorry to hear that the pages in your publication were out of order.
When placing an order with us, there are three opportunities to review your pages before confirming them to be printed. First, all of the pages are visible in the artwork upload screen. Second, we provide a digital proof for review. Third, there is the flipbook Preview, which you’re asked to confirm you’ve checked before approving the order for print.
We’re sorry if that process didn’t feel clear enough in this case. While the files are printed exactly as they’re supplied and approved, we still wanted to support you, which is why we offered a goodwill discount as a gesture to help. We are sorry to hear that this hasn’t fully resolved how you’re feeling about the situation.
For any future projects, we would strongly recommend carefully reviewing the flip book preview and page order before confirming the order, just to ensure everything appears exactly as intended. That final check is the best safeguard against page sequencing issues.
If you’d like us to walk you through the proofing process for a future order, we’d be more than happy to help. We genuinely want your next experience with us to be a smooth and successful one.
Subpar Quality for a Premium Book
Shipment was delayed by almost a month, there was a printing error. They sent another book and corrected the error but there was a minor ding in a couple spots on the book, as well as just average quality overall. For the premium price we paid for a 350pg coffee table book, it wasn't up to the standard expected.
February 9, 2026
Reply from mixam.ca
Hi Jordan, Thank you for taking the time to share your experience. We truly appreciate the feedback.
Just to clarify that the order connected to this review was shipped within a week of the original estimated ship date.Your previous order was impacted during our December peak period, but we’ve worked hard to ensure everything is fully caught up and running smoothly.
We’re pleased we were able to correct the initial printing issue and send a replacement. With bespoke, custom made products, occasional issues can happen, but our priority is always to put things right and ensure you’re happy with the final result.
If there’s anything further we can do to improve your experience, please don’t hesitate to reach out directly. We’re always here to help and to make sure your project receives the care and attention it deserves.
Sizing Suggestion
I did love the final printed copies of my graphic novel but found communication regarding bleed size verses canvas size could have been much clearer. Because of a miscommunication, I had to resize 88 pages three different times. A huge amount of wasted time. I suggest examples of what sizes not to do compared to the correct sizing. Believe it or not, the templates are not enough for first time publishers like myself.
February 6, 2026
Reply from mixam.ca
Hi Robin, Thank you for sharing your experience, and we’re really glad to hear you loved the final printed copies of your graphic novel.
We’re sorry if there was any misunderstanding around bleed size versus canvas size.
For future projects, we’d recommend using a design program such as Canva, Adobe InDesign, or similar software that allows you to set up bleed and trim sizes more easily.
We’re pleased we could assist with your project and that you’re happy with the final result. If you ever want a second pair of eyes on your file setup before placing an order, we’re always here to help.
Great service
Great service. Final product came really nice. Good quality. Thank you.
February 6, 2026
Printed 2 copies of my new novel
Just wanted to see what my new novel would look like in print so I had two paperback copies printed. Mixam made it easy at a reasonable cost.
February 5, 2026
Misprinted spine and arrived weeks…
Misprinted spine and arrived weeks later for a holiday gift. No help from customer service. Have low expectations when you order.
January 28, 2026
Reply from mixam.ca
Hi Grace, Thank you for taking the time to share your feedback. We’re truly sorry to hear that this order did not meet your expectations, especially as it was intended as a holiday gift.
We can see that a slight spine movement was reported and that you advised this was for a PhD dissertation. After investigating your concerns, our team confirmed that the spine alignment appears to fall within standard manufacturing tolerances. That said, we completely understand that when you’re printing something as important as a dissertation or a gift, you’re hoping for everything to look just right.
Regarding the timing, we’re also sorry that there were temporary delays which impacted your plans. All delivery dates provided at checkout are estimates, and while we always aim to meet or beat them, unforeseen production or courier delays can occasionally occur. If you’re ever working toward a specific deadline, we strongly encourage letting us know in advance so we can advise on the safest timeline.
We certainly don’t want you to feel unsupported. If you’d like to continue the discussion, please reach back out to us directly. We’re more than happy to review everything again and see what may be possible to help further.
We truly appreciate your feedback and understand that while minor imperfections can occur in manufactured products, your expectations are important to us.
Everything was fantastic except for…
Everything was fantastic except for loading images. I had a double page spread in my comicbook and no matter how many times I tried I couldn’t get the two pages to line up. It would have been such an easy adjustment but once you upload an image you can’t change it. Also I found there wasn’t a great way to see how the color was going to print. The book was mostly black and white though and the good far outweighs the bad. I will for sure use them again.
February 5, 2026
Reply from mixam.ca
Hi Stephan, Thank you for your message.
We’re really sorry if you experienced any issues while uploading your files. If anything felt unclear or didn’t work as expected, please know that you can always reach out to us; we’re here to help guidance, advice, and support at every step.
You may also find our support pages helpful when reviewing your files and order settings:
Proof support:
https://mixam.ca/support/proof
Colour support:
https://mixam.ca/support/colour
These pages walk through how to check your proof carefully and how colours can appear in print, which can be especially useful before approving your order.
If you’d ever like us to take a closer look at your files with you, just let us know, we’re always happy to help.
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