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Mixbook Reviews 43,177

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 808 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting the excellent printing, sturdy binding, and overall professional feel that truly enhances their photos. Many people find the user experience to be seamless, highlighting the intuitive design process and the ease of creating personalized photo albums and calendars. However, some customers also noted issues with specific product types, such as "lay-flat" photo books, where the binding occasionally came apart. A few other people also felt that the quality of some delivered books was poor, with grainy or blurry photos, or that the website could be challenging to navigate at times, especially for first-time users.

What people talk about most

Product

Consumers generally express satisfaction with the product, often praising the quality of photo books, paper,... See more

Quality

Reviewers highlight positive aspects of quality. Many customers are ecstatic with the quality of their... See more

User experience

Customers had positive experiences with user experience. Many reviewers found the user interface to be... See more

Website

People report ambiguous experiences with the website. Many customers praise the website and user interface as... See more

Order

Users describe ambiguous interactions with order. While some customers praise the incredible user interface... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I use Mixbook to create annual photo albums of my grandsons. I find it easy to select and manipulate the photo spread layouts. I can move things around and customize the looks. Sometimes, the resol... See more

Rated 4 out of 5 stars

I have ordered several high quality photo books from Mixbook. I have always been impressed with the easy to use website and beautiful photo books I have ordered. My most recent order I tried a new for... See more

Company replied

Rated 4 out of 5 stars

Many of the photos in the photo book looked very different from how they appeared in the app … the colours were oversaturated. The agents were next to useless in trying to resolve the issue. However,... See more

Rated 4 out of 5 stars

I put together a calendar with multiple pictures and found their software very easy to use with plenty of options for text and images. I held my breathe awaiting the printed results - which were r... See more


Company details

  1. Photo Printing Service
  2. Art Supply Store
  3. Gift Shop
  4. Hobby Store

Written by the company

Mixbook makes creating beautiful photo products easy. With its powerful design editor, you can transform what matters most to you into one-of-kind photo products. Combining endless customization with beautiful design, Mixbook allows you to create something that truly reflects your personal style. With its collection of on-trend designer themes and unique templates, you’re sure to find a design you’ll love—or you can create your own. Our vision is to empower every person to tell their story and express what they care about most. Our mission is to give people an easy and powerful way to create the most beautiful personalized products in the world. Our promise is to deliver a beautiful expression of what you care about most. Mixbook was founded by Inc 30 Under 30 entrepreneurs from UC Berkeley and has been featured on the Today Show, Good Morning America, TechCrunch, The Verge, Washington Post, New York Times and many other global media outlets.

100% Happiness Guarantee

Outstanding Quality and Ear-to-Ear Smiles!

If you’re not completely happy with your order, you can return it at any time.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

43K reviews

5-star
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Replied to 41% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 5 out of 5 stars

Mixbook is Graphic Designer Approved

As a graphic designer, I have never been happy with the print quality of photo books. But, the book I made with Mixbook practically looks professional quality! I almost want to re-do the books I made with the other companies. Mixbook is now my go-to for all of my photo books.

June 26, 2025
Rated 5 out of 5 stars

Everything about Mixbook has been…Outstanding!

Everything about Mixbook has been outstanding and it gets better and better!!!! Customer Service, shipping, quality, prices just can't compete with this for your memories I truly recommend this company for all the above and they haven't let me down!!!!! :)

August 1, 2025
Rated 5 out of 5 stars

Simplified design assistance

I liked using the design assistance feature. It made the organization and editing much easier because the pictures were grouped nicely. I could then easily make small changes that personalized each layout.

August 1, 2025
Rated 5 out of 5 stars

An Intuitive and Artistic Program

The Mixbook program is intuitive, provides numerous ideas to use, has artistic strength and in summary is an excellent progtram. The printed book was exceptional in every way—accurate color reproduction, produced high quality prints, and had excellent choices of paper types. I couldn’t have been happier with the process and product.

August 1, 2025
Rated 5 out of 5 stars

Great Quality

The quality of the book that I made for my granddaughter was superior in every way. Mixbook is a much easier platform to use than other sites.

August 1, 2025
Rated 5 out of 5 stars

quality was top notch!

I was pleased with the quality of the book. While the book was expensive, the quality of the photos and pages (thickness) made it worth it. I made the book as a gift and the recipient teared up as she went through it.

August 1, 2025
Rated 5 out of 5 stars

Easy to Make, Impossible to Forget — A Gift She'll Treasure Forever

Creating a photo book with Mixbook was incredibly easy and enjoyable — so many beautiful options to choose from! I made one for my mom’s retirement, and she absolutely loved it. The quality was amazing, and it meant so much to her. She got really emotional and said it’s one of the most meaningful gifts she’s ever received. I highly recommend Mixbook for anyone wanting to create something personal and unforgettable.

August 1, 2025
Rated 1 out of 5 stars

The book came in several days later…

The book came in several days later than expected with no updates letting us know it would be late. 60% of the pages have completing blurry photos and there was no communication that this might happen.

August 1, 2025
Mixbook logo

Reply from Mixbook

Thank you for your feedback — we’re truly sorry to hear about the delayed delivery and the quality issues with your book. We understand how frustrating it must have been, especially without any communication along the way. Your experience is not what we aim for, and we appreciate you bringing this to our attention so we can work to improve.

Rated 5 out of 5 stars

ALL STAR TEAM BOOK

The book turned out wonderful. Pictures of a youth baseball all-star team throughout the season. It was a gift for each coach (ordered 4). The coaches and parents were so happy with the results. One coach even shed a tear of joy. I left a couple of blank pages in the back of the book for kids to autograph and write messages to each coach.

August 1, 2025

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