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Rated 1 out of 5 stars

After a long wait getting the bras and finally got them. Awful fit and quality. Immediately requested a refund 3 times now. I will dispute Not a trustworthy company

Rated 1 out of 5 stars

Truly the worst bra I have ever seen. Band was 10 inches shorter than ordered. Cups way too big, shoulders too loose, and the fabric was incredibly thin. Best part, though, was their “return policy,”... See more

Rated 1 out of 5 stars

Wish I could give 0 stars. Produce very cheap scam not as listed and 3 times bigger than my head for cap. Company says located in calif and they only want to refund 10% and me ship to Vietnam and pay... See more

Rated 5 out of 5 stars

I was worried seeing the reviews AFTER I ordered. I expressed concern and they asked me to try them and judge for myself. I actually had great service, bra is very pretty and comfortable.

Company details

  1. Dress Store

Written by the company

Discover stylish and affordable men's and women's tops, bottoms, and clothing for women by MIXICHIC. Shop one-piece, bikinis, cover ups, dresses, tops, bottoms, plus size, shoes and more.


Contact info

2.3

Poor

TrustScore 2.5 out of 5

27 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Not trustworthy

After a long wait getting the bras and finally got them. Awful fit and quality. Immediately requested a refund 3 times now. I will dispute
Not a trustworthy company

February 17, 2026
Unprompted review
Rated 5 out of 5 stars

Mixicharm bra

I was worried seeing the reviews AFTER I ordered. I expressed concern and they asked me to try them and judge for myself. I actually had great service, bra is very pretty and comfortable.

January 19, 2026
Unprompted review
Rated 1 out of 5 stars

Wish I could give 0 stars

Wish I could give 0 stars. Produce very cheap scam not as listed and 3 times bigger than my head for cap. Company says located in calif and they only want to refund 10% and me ship to Vietnam and pay shipping. Customer service is pretty much none. DO NOT BUY FROM THEM

January 2, 2026
Unprompted review
Rated 1 out of 5 stars

SCAM!!!

DO NOT buy from this company! It’s a scam! The clothes they sell look NOTHING like advertised! Beware!

February 28, 2025
Unprompted review
Rated 1 out of 5 stars

Truly the worst bra I have ever seen

Truly the worst bra I have ever seen. Band was 10 inches shorter than ordered. Cups way too big, shoulders too loose, and the fabric was incredibly thin. Best part, though, was their “return policy,” They will give you 1/2 of your purchase price and a 40% coupon for a bunch of old, closeout merchandise, probably of the same inferior quality. Basically, you will pay 50% for absolutely nothing useable. Bummer.

November 17, 2025
Unprompted review
Rated 1 out of 5 stars

Disappointed customer

I ordered matching coach sets one was a hoodie set with matching croc shoe delivery was very long first of all and when my order was delivered the shoes (crocs) are missing order number 68685 it is very difficult to get a hold of customer service!! I'm upset!!

January 2, 2025
Unprompted review
Rated 1 out of 5 stars

I double checked and I did have the…

I double checked and I did have the wrong store , my apologies ty

November 6, 2024
Unprompted review
Mixichic logo

Reply from Mixichic

Since you've mentioned finding the incorrect store, we kindly ask if you could remove the two negative reviews associated with our business, as we are not affiliated with the store in question.

We truly appreciate your understanding and assistance in resolving this.

Thank you very much!

Best regards,

Rated 1 out of 5 stars

NOT responsible for USA deliveries

I ordered 3 items, dress, sweater and pants set. It was never delivered. They told me that I should contact their international delivery svc who sent me a pic of a front door, not mine, where they delivered. I sent them pics of the condo complex entry gate, front desk and my front door. All entries and packages are logged in and they cannot reach my front door unless I verbally approve. This company is not responding so PLEASE DONT ORDER IF YOU LIVE IN THE USA!!! they leave you to debate with the shipping company who cannot refund your money or replace your package. The courtesy of a response is not even granted!,,,

September 18, 2024
Unprompted review
Rated 1 out of 5 stars

Total scam

My mother found shirts she liked on their website and wanted to order them. As she has no credit card, I ended up ordering for her.

First of all, the goods took forever to be delivered. They sent me a mail asking if I wanted the "upgraded" version, which my mother declined (she wanted the shirts she ordered and nothing else). We ended up receiving frankly ugly shirts, in my mother's words: "I wouldn't wear those at a Carnival". The shirts we received do not match the images of the shirts we purchased, even the color are different. They're also seemingly "Men's shirts" despite my mother obviously ordering Women's shirts..

After contacting their support and asking for a refund, they offered a 20% refund without having to return the goods. I refused, because frankly that's a scam as we have no use for the "goods" we received. Their very next replay was "well if you want a full refund you'll have to send the goods back at your own expense". Except it's a Chinese website and paying for transport back to China from Switzerland would be as expensive (if not more) as what we paid for those shirts.

I had already had bad experiences ordering goods I didn't know came from China, I didn't do enough research on them before purchasing, so I didn't know it was a Chinese website. I made a mistake not researching them further before ordering, but those are still scummy business practices.

March 15, 2024
Unprompted review
Mixichic logo

Reply from Mixichic

Dear customer,
We are sorry for the inconvenience.
If you encounter any problems before placing an order, during purchase, or after purchase, you can open the following link to contact our customer service: service@bestdealbuys.com.
You will get a timely and effective reply. We will do our best to solve the problem for you.
Best regards,

Rated 1 out of 5 stars

Fraudulent site

I ordered my wife a dress she wanted for her birthday. When it arrived a loose button fell off, the style was different from the picture, and the sleeves were approximately five inches too short. After contacting customer service several times, they want me to ship the dress back to China and pay for the shipping myself. The wrong style dress that’s defective AND mixichic.com wants me to pay more money to send it back to them. This site is another scam.

November 5, 2023
Unprompted review
Mixichic logo

Reply from Mixichic

Dear customer,
We are sorry for the inconvenience.
If you encounter any problems before placing an order, during purchase, or after purchase, you can open the following link to contact our customer service: service@mixichic.com.
You will get a timely and effective reply. We will do our best to solve the problem for you.
Best regards,

Rated 5 out of 5 stars

Always with you

It was beautiful! Exactly what I ordered- it almost me cry seeing it so I imagine my daughter will too when she gets it for Christmas.

November 27, 2023
Rated 1 out of 5 stars

Customer service unwilling and rude

I didn't receive all the items and tried to exchange 2 items to another side. The size table on their website is not correct. I got into a very long discussion with cusomer service. They didn't want to tell me how to exchange the items. They didn't want to refund the item i didn't receive. They keep asking about the items and photos i already send 3 times. It started polite. Now they are rude. Im gonna file an official complain. Don't buy here!

November 28, 2023
Unprompted review
Mixichic logo

Reply from Mixichic

Dear customer,
We are very sorry to hear this news.
Can you tell me the order number? I couldn't find your order through your name.
please pay attention to email service@mixichic.com.
Best regards,

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