MJM Car Sales Reviews 43

TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

Just purchased my 4th car from mjm the cars in stock are always high quality top spac cars and the customer service and attention to detail is also next level. Will continue to buy future cars from m... See more

Rated 1 out of 5 stars

Pulled number plate off boot they have Drilled holes in boot lid for mounting number plate rung to get sorted basically to so what this is unacceptable. They said they did not do it but plates say di... See more

Company replied

Rated 5 out of 5 stars

popped in with my part ex,agreed a fair price,bought a stunning bmw 135i,done the deal in a few days,collected the bmw all shiny and ready to go.no fuss no drama,smooth easy purchase,good old fashione... See more

Rated 5 out of 5 stars

Five star service from a fantastic team from purchase right through to collection. Bought a car as a surprise for my daughter, the car was prepared to the highest standard, was like new inside, fully... See more

Company details

  1. Used Car Dealer
  2. Car Dealer

Written by the company

A family run business supplying a range of top quality used Vehicles in and around Bishop Auckland, County Durham


Contact info

4.1

Great

TrustScore 4 out of 5

43 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Just purchased my 4th car from mjm the…

Just purchased my 4th car from mjm the cars in stock are always high quality top spac cars and the customer service and attention to detail is also next level.
Will continue to buy future cars from mjm as i know the service and cars are of the highest standard

September 13, 2025
Unprompted review
Rated 1 out of 5 stars

Do not use

Pulled number plate off boot they have Drilled holes in boot lid for mounting number plate rung to get sorted basically to so what this is unacceptable. They said they did not do it but plates say different. so the pictures I have say different they drilled the holes no doubt about it any reputable company would try to sort any issue but when I rung I was met with a discusting attitude and what do you want me to do about it the holes are rusty.

August 14, 2025
Unprompted review
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Reply from MJM Car Sales

We did not sell this person a vehicle.
We received a phone call yesterday from someone who had bought a 14 year old car privately with our number plates on asking why we had drilled the tailgate ~ we replied saying we would not drill the tailgate of any car but may use holes already there otherwise we would stick number plates on.
They hung up and then sent this email ~ totally unfair & unjustified which we had to respond to in order to protect our reputation.

Rated 5 out of 5 stars

popped in with my part ex,agreed a fair…

popped in with my part ex,agreed a fair price,bought a stunning bmw 135i,done the deal in a few days,collected the bmw all shiny and ready to go.no fuss no drama,smooth easy purchase,good old fashioned fantastic customer service 10/10..

July 3, 2025
Unprompted review
Rated 5 out of 5 stars

Honest, helpful and a great team !

Faultless service from initial inquiry, from a genuinely honest car dealer. Ged was very straightforward and couldn’t be more helpful if he tried, the car was prepared to a very high standard.

Gareth was a great help too, a credit to MJM

I can’t think you could get a better, more honest straightforward company to buy a car off.

“I’ll be back”

Mark

May 29, 2025
Unprompted review
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Reply from MJM Car Sales

Thank you for your review, much appreciated.

Rated 5 out of 5 stars

These guys are superb and absolute no…

These guys are superb and absolute no pressure sales . Bought a bmw one series and it is perfect . Some very minor issues after a while and no hesitation in fixing for me . I will def only go here from now on . Dean

June 28, 2024
Unprompted review
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Reply from MJM Car Sales

Thanks for your review Dean, much appreciated.

Rated 1 out of 5 stars

Terrible experience



Visited today with my partner in the hope of purchasing a new car for myself, the perfect one came up so waited for my day off to go and have a look. Turned up and had a look around outside before going inside where that specific car was located. Wasnt approached or spoken to unless we asked questions first, not even welcomed. Got talking eventually about insurance rises ect to be told “yes I’d look at cars you would be actually be able to afford” excuse me? Not one mention of money had been spoken about. I then asked about looking at one of the cars outside and if I could look inside ect and be shown around it, to be told “no they are locked you can look at the poster in the window or online if you want to know anything”. Not really sure what the problem was and why it was prejudged that I couldn’t “afford” anything on their forecourt. Customer service was shocking so I’ll be going elsewhere and continuing the search for the perfect car. I honestly wouldn’t recommend going there now which is a shame as I would have purchased given the chance.

April 29, 2024
Unprompted review
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Reply from MJM Car Sales

We operate a no pressure, relaxed approach so people do not feel uncomfortable whilst perusing vehicles. Most customers have identified a vehicle of interest prior to visiting our premises, are acknowledged and left alone to feel free to browse with assistance at hand should they need any further information.

Rated 5 out of 5 stars

Wonderful service from start to finish

Wonderful service from start to finish. Ged and the team were really reassuring and kept me up to date at all times whilst purchasing my car. The car was exactly as described and I would wholeheartedly recommend buying a car through MJM. Thank you!

March 15, 2024
Unprompted review
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Reply from MJM Car Sales

Much appreciated feedback Verity, Thank you.

Rated 5 out of 5 stars

Very professional,really quick and…

Very professional,really quick and answering to all my questions.i highly recommend to any one is looking for a car.thank you MJM

February 10, 2024
Unprompted review
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Reply from MJM Car Sales

Thank you for your feedback. Much appreciated.

Rated 5 out of 5 stars

Highly recommended

Joni and Martin have a very Niche Website and great Showroom with quality stock of Cars which, if looking for an excellent quality Car, you cannot go wrong ! Buying a Car from them was made so easy and I even got picked up from the Station after a long journey from Kent. A pleasure meeting and doing business with you both. PS: Wife is over the moon with the Car.

April 29, 2023
Unprompted review
Rated 5 out of 5 stars

Five star service from a fantastic team…

Five star service from a fantastic team from purchase right through to collection. Bought a car as a surprise for my daughter, the car was prepared to the highest standard, was like new inside, fully serviced and MOT for the year. Would like to thank Martin, Joni and all the team at MJM for their professionalism and customer service throughout. Would highly recommend this dealer.

April 20, 2023
Unprompted review
Rated 5 out of 5 stars

I found this garage on Google there…

I found this garage on Google there customer service was excellent,it was a stress free purchase. I didnt view the SUV Evoque I trusted them with the video and pictures they put up, they also found me a driver to bring straight to my door big thanx to Martin Joni and Jeff from MJM Motors keep up the good work Erica

August 7, 2022
Unprompted review
Rated 5 out of 5 stars

MJM - A pleasure to deal with.

Sold another family vehicle (BMW 1 Series) to Martin at MJM with a better deal than the other car buying companies. Once again a pleasure to deal with. Process straight forward and performed in a friendly family manner. Pleasure to do business with them. Nice one - well done.

April 23, 2022
Unprompted review
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Reply from MJM Car Sales

Thanks Martyn, Much appreciated feedback.

Rated 5 out of 5 stars

I've had 3 cars from mjm .I can…

I've had 3 cars from mjm .I can honestly say they have always gone above and beyond to look after me as a customer. I can highly recommend them .customer is always well looked after ..

January 23, 2022
Unprompted review
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Reply from MJM Car Sales

Much Appreciated Feedback Peter. Thanks

Rated 5 out of 5 stars

Quick turnaround

After needing a new a car quickly , I was helped by friendly staff , within three days I had a new car , trade in price on old car was great , MJM great place to buy a car ,excellent customer services

November 26, 2021
Unprompted review
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Reply from MJM Car Sales

Thanks for your great feedback, much appreciated.

Rated 5 out of 5 stars

Absolutely fantastic service from start…

Absolutely fantastic service from start to finish, all friendly and welcoming staff, highly recommended, this has been by far the easiest process of buying a car, great selection, great prices and value for money, excellent after service aswell!

October 20, 2021
Unprompted review
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Reply from MJM Car Sales

Thanks for a great review Jenna, much appreciated.

Rated 5 out of 5 stars

Excellent service

Excellent service, very helpful.

October 20, 2021
Unprompted review
MJM Car Sales logo

Reply from MJM Car Sales

Thanks for the feedback Sarah.

Rated 5 out of 5 stars

They do exactly what it says on the tin!

I was looking for a small, low mileage and economical car and saw that MJM had really good reviews. They certainly lived up to them! I was able to take a really lovely condition Fiat 500 Lounge for a test drive which they had recently acquired and ended up buying it. I'm really pleased with my purchase and the friendly, helpful and no-nonsense attitude of all at MJM. I feel the car was a fair price for its' condition which was immaculate, all paperwork was provided and they helped me tax it before I took it away. Would not hesitate to use them again or recommend them to friends.

October 19, 2021
Unprompted review
Rated 5 out of 5 stars

Previously purchased a car from MJM had…

Previously purchased a car from MJM had great customer service and not pressured in to buying it. So when I found they had a car in I was looking for I bought it from MJM the service is still the same non pressured and friendly approach. Overall great customer service.

October 13, 2021
Unprompted review
MJM Car Sales logo

Reply from MJM Car Sales

Thanks for returning to MJM Car Sales, Review much appreciated.

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