MJ Quinn Integrated Services Reviews 

1,416
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 1,008 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their professionalism, helpfulness, and excellent communication skills, often highlighting their ability to explain complex processes clearly and ensure customer satisfaction. Many consumers appreciate the tidy and diligent work, noting that installations are often neat, clean, and completed with great care for their property. The service provided is consistently described as excellent, with many reviewers commending the efficiency and quality of the work, and the positive attitude of the engineers. However, some customers also noted issues with unprofessional attitudes, damaged property during installation, and poor customer service, including instances of engineers arriving at incorrect times or failing to complete jobs properly.

What people talk about most

Staff

Consumers find staff to be positive, with many reviewers praising engineers for their professionalism,... See more

Service

Customers consistently note positive experiences with service, often praising engineers for their... See more

Customer service

Clients share positive opinions on customer service, with many reviewers praising the helpfulness and... See more

User experience

Reviewers highlight positive aspects of user experience, with many praising the clear communication and... See more

Quality

Reviewers mention positive feedback about quality, with many praising the high standard of work and top-tier... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Mohammed Haroon We were very pleased with Mohammed today. Excellent communication skills explaining every step of the way what he was doing. Unfortunately the job couldn’t be completed today due... See more

Rated 5 out of 5 stars

Mr Will Steven’s recently carried out some work at my property (2 Grooms Orchard TA21 8AT) re internet connection. He was punctual, worked very hard and showed upmost professionalism throughout the ti... See more

Rated 5 out of 5 stars

Had a full fibre upgrade. I had a lot of questions re the installation for inside and out. Anoop Johal was happy to answer and was knowledgeable and professional. I was grateful for his expertise. A t... See more

Rated 5 out of 5 stars

Mohammed Haroon What an amazing guy. Great personality and soooo helpful. Neat and tidy really knew his stuff. Hope he has a successful career !!!


Company details

  1. Telecommunications Engineer

Written by the company

We believe in creating great connections At MJ Quinn we believe in creating great connections, with our customers, our people and our world. We trust in our team and have a workforce skilled to meet the needs of a 21st-century communications network. Each day we enhance the UK’s home and business lives through our efficient and innovative turnkey solutions. MJ Quinn are unique in our offer of fully integrated end-to-end design, plan and build solutions. As part of the Visabeira Group, we can utilise considerable expertise acquired over 30 years working across Europe and Africa allowing customer goals to be achieved and future success to be realised.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 21% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(1,416)

900 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Exceptional service, exceptional young man

On Monday 8th June, my engineer Jason Young arrived to install my broadband… my landlord had asked me to ensure the engineer was carrying a certain piece of equipment, so trying to get through to OpenReach I accidentally got scammed…
By the time Jason arrived, I was frustrated and upset…Jason was beyond wonderful, he was so patient and kind while I rambled on about this piece of equipment that turned out to be unnecessary…. He smiled broadly and assured me everything was going to be okay…
He listened patiently as my landlord talked at him for 10 minutes…. Jason throughout his time at my house was exceptional… I cannot speak highly enough of his kindness and professionalism… I wasn’t rude when he arrived but I was upset… I wanted to hug him when he left… what an impressive young man, a real ambassador for MJ Quinn

June 8, 2026
Unprompted review
Rated 5 out of 5 stars

Mohammed Haroon

Mohammed Haroon
A great customer experience - Mohammed was very helpful and informative about what he was doing - and with a very positive attitude.

And at the end, he made sure we were happy and comfortable with the new set up.

A credit to the firm.

June 11, 2026
Unprompted review
Rated 5 out of 5 stars

Visited today by engineer Tasleem to install Full Fibre

Visited today by engineer Tasleem to install BT Full Fibre Broadband to our home. There were problems not of his own making due to partial blockage of underground cable ducts but Tas was persistent and stayed more than twice as long as his allotted time to complete the job professionally. Very satisfied with his work

June 10, 2026
Unprompted review
Rated 4 out of 5 stars

Mohammed Haroon

Mohammed Haroon
Very curtious and let me know everything he was doing. Left everything clean and tidy. Contacted me night before to see if he could come in morning instead of afternoon, however, turned up 3 hrs late, at original appt time. Did make contact by txt in morning to say running late, but was already an hour late by this time. Then rang two hours later to say he was 10 minutes away.
On whole very pleasant chap and apologetic about being late.

June 10, 2026
Unprompted review
Rated 5 out of 5 stars

Mohammed Haroon

Mohammed Haroon was polite, explained what the job entailed, and was very knowledgeable and competent.

June 10, 2026
Unprompted review
Rated 5 out of 5 stars

Billie

Billie was amazing installing my broadband and talked me through everything. Very clear communication and massively respectful of my property, billie made sure that everything was left neat and tidy. Amazing sense of humour and was absolutely amazing. Amazing service throughout. Thank you for my installation Billie.

June 9, 2026
Unprompted review
Rated 5 out of 5 stars

Anoop Johal

Had a full fibre upgrade. I had a lot of questions re the installation for inside and out. Anoop Johal was happy to answer and was knowledgeable and professional. I was grateful for his expertise. A tidy, diligent worker who ensured the installation was as we agreed. He was also pleasant and courteous. Our broadband is working well and fast.

June 9, 2026
Unprompted review
Rated 5 out of 5 stars

Mohammed Haroon

Mohammed Haroon

Haroon persevered against lots of logistical issues to get us up & running. He accepted his limitations, asked for advice from seniors & completed the task with courtesy & lots of apologies.
He considered our time needs & did his utmost to accommodate the time restrictions we placed on him due to our appointment requirements
He deserves to go far, he is ambitious & conscientious, should be given the opportunity to progress.

June 9, 2026
Unprompted review
Rated 5 out of 5 stars

Mohammed Haroon was great

Mohammed Haroon was great, came within good time within the alloted time and set up the connection perfectly. Great service thank you!

June 5, 2026
Unprompted review
Rated 5 out of 5 stars

Mohammed Haroon

Mohammed Haroon

Engineer arrived on time and was very polite. Work explained and completed within the minimum of fuss. Everything left neat and tidy. Very impressed.

June 4, 2026
Unprompted review
Rated 1 out of 5 stars

UNPROFESSIONAL, WOULDN'T RECOMMEND

The AM engineer arrived to install our fiber. He walked through our property in muddy, wet boots, leaving marks on our antique rug.
He dug a large hole in our garden and left it open; he then stated that he would not connect the cables from our side as there was a 'plant or root or concrete or something' where the cable on our side is, but instead obtained our neighbors' permission to use their cabling pipe and shroud without consulting us first.
He also cut several cables and left them hanging loosely, and did not clean up after himself indoors either.

When the PM engineer arrived to complete the installation he was courteous and wore protective coverings over his boots while working indoors. At our request, he also tidied up some of the mess left by the initial 'artist'. Upon our inspection, it appeared that the 'plant or root or concrete' was, in fact, the actual pipe end through which he could have routed the cable!
Regarding the pipe, when it was installed by the Openreach engineer a few years ago, a small plastic end was added to prevent debris from entering. All that would be required is to dig slightly deeper to remove it or cut it shorter allowing more space from the building, and then feed the new cabling.
Why am I having to do all the thinking here where he was paid to do the job I know not.
Asked them for it all to be redone, installed on our side properly, professionally and all cleaned up.
As a member of a nationwide construction business myself, I would find inconceivable that our engineers would conduct themselves in such an unprofessional manner.
From my personal experience I would advise people to avoid them !

June 3, 2026
Unprompted review
MJ Quinn Integrated Services logo

Reply from MJ Quinn Integrated Services

Hello Ralph. I'm sorry to hear that you've had a less than pleasant experience with our engineering visit. I've put in a request for information so we can feed this back to the manager of the engineer concerned.

Regards

Dave

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look