First: you carry quality pieces. 2nd the price was a bit irresistible. 3rd the chat/email was top notch: quick, specific, helpful. 4: you allowed us a pick-up time during your non-regular open hours.... See more
Company replied
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See what reviewers are saying
The product I bought was categorized as UNUSED. However when I open the package, the item seems customer return. Some of the parts were not even disassemble and properly packed. There were visible da... See more
Overall very good experience. Definitely will use again. 4 stars, because when choosing delivery would prefer to know that’s they don’t bring it in the apartment. Otherwise would be happy to pay extra... See more
Really good prices and furniture pieces, however the shipping was quite poor. My order was a couple weeks late and missing one piece (the piece arrived a few days after the majority of the order). Ot... See more
Company details
Written by the company
The marketplace that removes the hassle of buying and reselling pre-loved furniture. Extending the life of great design since 2019.
Contact info
Finland
- hello@mjuk.com
- mjuk.com
Great service
Great service, punctual
Nice employees
Thank you
+ Roosa is amazing!
Thabks uoh
August 19, 2024
The products came at the agreed time
The products came at the agreed time, it is beautiful and exactly as described.
August 8, 2024
Fast and product superb!
July 22, 2024
50+ days and still no delivery :(((
I ordered 8 chairs from you on January 30 and I still haven’t received them. I’m in contact with your customer service and they keep telling me that they’re coming soon. Obviously they’re just being nice and can’t really help me. This is ridiculous. First and last time I try to buy something from you.
I strongly recommend anyone wanting to use MJUK to find another place to shop from!
The estimated delivery was 5-15 days. It has now been 50 days.
March 18, 2024
Unprompted review
Great customer service
February 6, 2024
The delivery worked very well
The delivery worked very well. The product was as described and the staff members were very polite and helpful.
Only that they did not assemble the product and take the packaging with them was not so good. Specially if you are living alone and if you are older than 50 years.
January 11, 2024
All worked very good
All worked very good.
perfect communication, easy payment and pick up. we are happy with the product we bought.
November 21, 2023
Great service and lovely people to deal…
Great service and lovely people to deal with.
November 24, 2023
Reply from Mjuk
Hi!
Thanks a lot for this feedback! This makes us happy to hear! :)
Merry Christmas!
Best regards,
Ida / Mjuk
Reply from Mjuk
Hi!
Thank you for the feedback, happy to hear! :)
Merry Christmas!
Best regards,
Ida / Mjuk
Fantastic seller
Fantastic seller. The product fully matched the description. Affordable shipping, excellent organization, very good communication. Highly recommendable!
November 6, 2023
Very good thanks
November 9, 2023
Reply from Mjuk
Hi Jacob!
Thank you ! We appreciate your feedback :)
Have a nice day !
Smooth process but poor condition
Process was smooth but the items were in much poorer condition than what the description implied. A bit of a shame... and a bad surprise given the discount vs. new isn't that significant.
October 27, 2023
Quick delivery of quality piece in great condition
Quick and friendly delivery of a quality table in great condition.
October 20, 2023
The furniture did not arrive for nearly…
The furniture did not arrive for nearly one month after the order was place (we can't be more than 45 minutes from the warehouse). I had to contact the store to see why I had no word. Still it was another two weeks before the delivery arrived.
The shipper they chose was not friendly or easy to deal with. Though I had paid Mjuk 624 kr. for delivery, the delivery men refused to carry the couch inside. It was beginning to rain. I was told I would have to pay them an additional 1500 kr. for them to carry the couch the about ten meters it would require them to move it (that was more than the value of the couch). I will never use this company again, nor the shipper called Sun-Com Logistics.
October 16, 2023
Reply from Mjuk
Hi Michael!
Thank you for your review. Our deepest apologies for the delay with your order and the subpar experience with our partner. I have contacted you via email to resolve this.
Best regards,
Julia / Mjuk
More information about product status beforehand
When ordering I just received one email saying that soon I would receive another email with the shipping information. I didn't received any email for more than 2 weeks, and only when I send an email asking what happened is that they told me that due to the order being from Sweden it would take a while. It would be better to receive that information beforehand. The table was good, but the chair had a few missing screws that could have been checked by Mjuk and easily fixed.
September 14, 2023
Reply from Mjuk
Hello! I apologize for the bad experience - sounds like the order didn't go as planned here. I'm so sorry! Thank you so much for your feedback - we really appreciate it. I contacted you via email to check if there's anything I could do! -Aino/Mjuk
Fast hazzle free process and delivery 👍
September 19, 2023
Reply from Mjuk
Hi Tomas!
Good to hear that everything went according to plan. We appriciate your feedback!
Have a nice day!
Best regards, Marja / Mjuk
Love. Love. Love.
We're in Love with MJUK. Everything about the experience was amazing, service and delivery are five star!!!!!
Our son was moving from New York to Helsinki to study at Aalto University. We wanted to be sustainable and buy only used furniture.
So glad we found MJUK. We kept coming back for more and more. Placed 3 orders and bought 12 items!
PS the delivery guys what above and beyond.
August 20, 2023
Reply from Mjuk
Hi!
Thank you for your amazing feedback! This makes us so happy to hear! :)
Have a great weekend!
Best regards,
Ida / Mjuk
Reply from Mjuk
Hi!
Thank you for your feedback!
Have a great weekend!
Best regards,
Ida / Mjuk
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