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MKL CX Ltd Reviews 

3
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TrustScore 4 out of 5

4.0

Training Centre
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Company details

  1. Training Centre

Written by the company

Hey! We are a Customer Experience Company that supports with transformation, strategy, leadership, project delivery. We offer coaching, training and additional hands. We also do mystery shops and audits. We have our own training room in Milton Keynes, and work with many different sectors.

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4.0

Great

TrustScore 4 out of 5

3 reviews

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4.0

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Rated 5 out of 5 stars

Great Session

From the start when i first interacted with Sharon via email on some of the content i would have liked to be delivered within my group. Sharon was really helpful and designed/created the content that was most relevant to my groups needs. Sharon was very attentive to all questions she was asked from the group and really brought the session to life.

September 12, 2022
Unprompted review
MKL CX Ltd logo

Reply from MKL CX Ltd

Thank you so much for this amazing review Kelly! It was wonderful to meet you all at Ovo (though a little gutted we didn't get to test out the slide in your office! 😊) and you are such a collaborative and supportive group! Thank you for your kind words, they really are appreciated.
Sharon and the team at MKL CX

Rated 5 out of 5 stars

A great experience

Spent the day with Sharon and can’t speak more highly of her. The day was filled with informative and reflective sessions and I am excited to read her book and start putting into practice some of the CX tools we covered. Would highly recommend

October 20, 2022
Unprompted review
MKL CX Ltd logo

Reply from MKL CX Ltd

Thank you so much for the review Laura! It was lovely meeting you and the team. You are clearly a much loved and respected member of the Biffa CX team!

That was the best question I've ever had in a workshop, so you more than earned that book! Let me know what you think 😊 I'd value your feedback.

P.s. hope you have a fantastic time at the show tonight!

Sharon and the team at MKL CX

Rated 5 out of 5 stars

Genuinely world class

I’ve been involved in CX for just over 30 years, and genuinely thought that every angle had been covered by someone - until I attended an MKL training and leadership session! Whilst the material was common-sense based, the method of delivery, the relevance and currency of the content, and the absolute value of the messaging blew me away! It is without doubt the most inspiring and authentic training I have attended in my professional career! Huge thanks to Sharon and all at MKL for the lightbulb moment.

April 22, 2022
Unprompted review
MKL CX Ltd logo

Reply from MKL CX Ltd

Thank you so much for this stella review Chris!! It was an absolute pleasure meeting you and the team, and getting to interact with such high calibre people all day! BSI are in incredibly safe hands with you guys running their programmes. Wishing you all every success!
Sharon and the team at MKL CX

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