Great customer service, went over and above to make sure the the car was valeted and recent repairs where logged in the service history.
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
This is the second car I’ve sold through MK Performance Group, and once again, Fred and his team made the entire process smooth and stress-free. Fred is professional, honest, and really knows the mark... See more
Company replied
Friendly Staff. Excellent communication, kept us informed and in the loop all the way. Many different methods that MK Performance Group. Can keep in touch, not just on the phone, sent us info on both... See more
Company replied
Freddy at MK performance was extremely helpful throughout the process of buying our car. No question was too much and he was always happy to help. He has such extensive knowledge about cars and is re... See more
Company replied
Company details
Written by the company
MK Performance Group is a well-established independent luxury, performance and quality used car dealership with a reputation for offering our customer's unsurpassed levels of service and a fantastic selection of cars in the UK. Suppliers of Luxury, Performance and Used Quality Cars throughout the UK. We also deal with many types of vehicle, so if you're looking for anything in particular please let us know.
Contact info
South Cheadle, Royal Crescent, Cheadle Royal Business Park, Cheadle, SK8 3FS, Cheshire, United Kingdom
- 0161 222 9493
- sales@mkperformancegroup.co.uk
- mkperformancegroup.co.uk
Strongly recommend
Strongly recommend, good customer service, friendly staff and good quality.
March 27, 2024
Unprompted review
Reply from MK Performance Group
Hi Estera,
Thank you for taking the time to leave this wonderful review. We are so pleased you enjoyed your experience and were well looked after by our team.
We sincerely hope we have the pleasure of looking after you again in the future so if there is ever anything you need please do let us know.
Best wishes,
Zara
Customer Experience Manager
MK Performance Group
Thankyou Freddie!
The process was so smooth from start to finish. Freddie is fab and really helpful. He was really welcoming and friendly but not pushy which made the experience so much more comfortable. It's so clear to see that their business is built on their high level of service and there is absolutely nothing you can fault them on. Super happy customer!
March 19, 2024
Unprompted review
Reply from MK Performance Group
Hi Bella,
Thank you for taking the time to leave this wonderful review. We are so pleased you enjoyed your experience and were well looked after by our team.
We sincerely hope we have the pleasure of looking after you again in the future so if there is ever anything you need please do let us know.
Best wishes,
Zara
Customer Experience Manager
MK Performance Group
Wide selection of vehicles and…
Wide selection of vehicles and transparent pricing made the process smooth. Negotiation was fair. The entire team was friendly and professional, making me feel valued as a customer. Highly recommend for a hassle-free car-buying experience!"
March 17, 2024
Unprompted review
Reply from MK Performance Group
Hi,
Thank you for taking the time to leave this wonderful review. We are so pleased you enjoyed your experience and were well looked after by our team.
We sincerely hope we have the pleasure of looking after you again in the future so if there is ever anything you need please do let us know.
Best wishes,
Zara
Customer Experience Manager
MK Performance Group
Excellent experience
Excellent experience . Very straightforward and easy to get through with Freddie’s help.
March 15, 2024
Unprompted review
Reply from MK Performance Group
Hi Patrick,
Thank you for taking the time to leave this wonderful review. We are so pleased you enjoyed your experience and were well looked after by our team.
We sincerely hope we have the pleasure of looking after you again in the future so if there is ever anything you need please do let us know.
Best wishes,
Zara
Customer Experience Manager
MK Performance Group
Highly recommend really helpful people
Highly recommend really helpful people
March 13, 2024
Unprompted review
Reply from MK Performance Group
Hi,
Thank you for taking the time to leave this wonderful review. We are so pleased you enjoyed your experience and were well looked after by our team.
We sincerely hope we have the pleasure of looking after you again in the future so if there is ever anything you need please do let us know.
Best wishes,
Zara
Customer Experience Manager
MK Performance Group
All I can say is make sure you “Car…
All I can say is make sure you “Car vertical” any car from his company. Please don’t leave a review (as requested) before you have the car for a few weeks.
May 15, 2023
Unprompted review
Reply from MK Performance Group
Hi Paul,
We are sorry that you feel it necessary to write a negative review and we are anxious to try and resolve this matter if possible.
In order for us to locate the particular vehicle which you apparently purchased from MK Performance Group please provide us with details of the vehicle, registration plate, the sales executive you dealt with, the date of purchase and also what location you purchased the vehicle from. We are particularly requesting these details and as we have made an initial search of our records and do not appear to have details of your purchase.
We take great pride in providing customer satisfaction and we would therefore wish to get to the bottom of this matter and your concerns.
Best wishes,
Zara
Customer Experience Manager
MK Performance Group
Reply from MK Performance Group
Hi,
Thank you for taking the time to leave this wonderful review. We are so pleased you enjoyed your experience and were well looked after by our team.
We sincerely hope we have the pleasure of looking after you again in the future so if there is ever anything you need please do let us know.
Best wishes,
Zara
Customer Experience Manager
MK Performance Group
Thank you once again for the service…
Thank you once again for the service from MK Performance, Fred is as professional and passionate as ever. They helped me sell my BMW quickly, and I am very satisfied with the service.
January 31, 2024
Unprompted review
Reply from MK Performance Group
Hi,
Thank you for taking the time to leave this wonderful review. We are so pleased you enjoyed your experience and were well looked after by our team.
We sincerely hope we have the pleasure of looking after you again in the future so if there is ever anything you need please do let us know.
Best wishes,
Zara
Customer Experience Manager
MK Performance Group
Lee bmw 335d m sport touring
Just to let u know I’m not normally one for leaving feedback or reviews but after dealing with Freddie at MK PERFORMANCE I truly believe they deserve it these guys just couldn’t do enough for me I’ll definitely be returning in the future the whole buying experience was perfect I got the car and the deal I wanted I’m extremely happy five stars from me
January 30, 2024
Unprompted review
Reply from MK Performance Group
Hi,
Thank you for taking the time to leave this wonderful review. We are so pleased you enjoyed your experience and were well looked after by our team.
We sincerely hope we have the pleasure of looking after you again in the future so if there is ever anything you need please do let us know.
Best wishes,
Zara
Customer Experience Manager
MK Performance Group
Freddie was very courteous and…
Freddie was very courteous and professional in every way. He explained everything in depth and made the process of buying my vehicle very straight forward. I would definitely recommend him.
January 26, 2024
Unprompted review
Reply from MK Performance Group
Hi Elaine,
Thank you for taking the time to leave this wonderful review. We are so pleased you enjoyed your experience and were well looked after by our team.
We sincerely hope we have the pleasure of looking after you again in the future so if there is ever anything you need please do let us know.
Best wishes,
Zara
Customer Experience Manager
MK Performance Group
Absolutely fabulous people they help so…
Absolutely fabulous people they help so much I will buy from them again they are very honest and clear they made everything transparent thank you very very much
January 6, 2024
Unprompted review
Reply from MK Performance Group
Hi,
Thank you for taking the time to leave this wonderful review. We are so pleased you enjoyed your experience and were well looked after by our team.
We sincerely hope we have the pleasure of looking after you again in the future so if there is ever anything you need please do let us know.
Best wishes,
Zara
Customer Experience Manager
MK Performance Group
Just bought a car from MK Performance…
Just bought a car from MK Performance Group in Cheadle and the experience was absolutely fantastic. Numan who we dealt with was so polite, friendly and very helpful. Even offered me finance at 0% with a small deposit. Great car with a fantastic deal and finance options. Highly recommended this car dealership.
December 24, 2023
Unprompted review
Reply from MK Performance Group
Hi Ranjit,
Thank you for taking the time to leave this wonderful review. We are so pleased you enjoyed your experience and were well looked after by our team.
We sincerely hope we have the pleasure of looking after you again in the future so if there is ever anything you need please do let us know.
Best wishes,
Zara
Customer Experience Manager
MK Performance Group
Mk Performance Group
Mk Performance Group
We’re amazing during our purchase
Freddie went above and beyond to deliver our car especially at such short notice
Highly recommend this company to anyone
November 8, 2023
Unprompted review
Reply from MK Performance Group
Hi Michelle,
Thank you for taking the time to leave this wonderful review. We are so pleased you enjoyed your experience and were well looked after by our team.
We sincerely hope we have the pleasure of looking after you again in the future so if there is ever anything you need please do let us know.
Best wishes,
Zara
Customer Experience Manager
MK Performance Group
Reply from MK Performance Group
Hi,
Thank you for taking the time to leave this wonderful review. We are so pleased you enjoyed your experience and were well looked after by our team.
We sincerely hope we have the pleasure of looking after you again in the future so if there is ever anything you need please do let us know.
Best wishes,
Zara
Customer Experience Manager
MK Performance Group
Fred is such a wonderful guy
Fred is such a wonderful guy, he helped me so much to determine whether the 5 series was right for me or not. I will definitely go for MK performance again when I need to my next car.
May 12, 2023
Unprompted review
Reply from MK Performance Group
Hi,
Thank you for taking the time to leave this wonderful review. We are so pleased you enjoyed your experience and were well looked after by our team.
We sincerely hope we have the pleasure of looking after you again in the future so if there is ever anything you need please do let us know.
Best wishes,
Zara
Customer Experience Manager
MK Performance Group
5 Star Service
The team overall were very professional and made the process of buying a car enjoyable.
Freddie was very professional and answered any questions I needed answers to.
Would definitely recommend.
April 7, 2023
Unprompted review
Reply from MK Performance Group
Hi,
Thank you for taking the time to leave this wonderful review. We are so pleased you enjoyed your experience and were well looked after by our team.
We sincerely hope we have the pleasure of looking after you again in the future so if there is ever anything you need please do let us know.
Best wishes,
Zara
Customer Experience Manager
MK Performance Group
Excellent customer service
Excellent customer service, very professional and helpful and will inshallah be purchasing off this company in the future.
February 21, 2023
Unprompted review
Dealership is the best in the…
Dealership is the best in the country!!!! The service is absolutely fantastic and the staff are very friendly and helpful. I dealt with Fred and wow what a kind, polite and friendly man! His knowledge of cars and experience is excellent 👍 I got AA warranty and breakdown cover with the purchase so you are definitely in safe hands.. I would highly recommend this car dealership to friends and family and anyone looking for a good deal and an excellent service.
February 17, 2023
Unprompted review
Reply from MK Performance Group
Hi,
Thank you for taking the time to leave this wonderful review. We are so pleased you enjoyed your experience and were well looked after by our team.
We sincerely hope we have the pleasure of looking after you again in the future so if there is ever anything you need please do let us know.
Best wishes,
Zara
Customer Experience Manager
MK Performance Group
Excellent service and great car
Excellent service and great car! Would highly recommend this car dealership as the service they provide is outstanding. Freddie was so polite, helpful and knowledgeable. Great finance deals and rates too. Sorted everything out for me from start to finish.
February 11, 2023
Unprompted review
Reply from MK Performance Group
Hi,
Thank you for taking the time to leave this wonderful review. We are so pleased you enjoyed your experience and were well looked after by our team.
We sincerely hope we have the pleasure of looking after you again in the future so if there is ever anything you need please do let us know.
Best wishes,
Zara
Customer Experience Manager
MK Performance Group
Happy with service!
November 18, 2022
Unprompted review
Reply from MK Performance Group
Hi,
Thank you for taking the time to leave this wonderful review. We are so pleased you enjoyed your experience and were well looked after by our team.
We sincerely hope we have the pleasure of looking after you again in the future so if there is ever anything you need please do let us know.
Best wishes,
Zara
Customer Experience Manager
MK Performance Group
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.