I love your work, I really really love everything you do and appreciate the sizes are not as small as french brands usually do. I just wish the prices were more affordable for my Spanish pocket, and t... See more
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Great service and beautiful garments. Five starts from me. ⭐️⭐️⭐️⭐️⭐️ The web site is a bit frustrating to use and could be made easier.
Never send a return to MKT...I have tried sending a return. I was told that I had to do this by registered and insured return company. I did that for 17 euros. MKT refused this return several times an... See more
Company replied
Article conforme à la description mais tissu qui attire toute la poussière
Company details
Information provided by various external sources
Des looks hyper-féminin et casuals, résolument authentique, affranchie de tout superflu, ayant à chaque fois un côté grunge et rock réunissant les fondamentaux du vestiaire idéal.
Contact info
France
- mktstudio.com
4.1
Great
2K reviews
Replied to 77% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Pas top en qualite.....decue...
February 28, 2022
Reply from MKTstudio
Bonjour,
Merci de votre message.
Nous sommes désolés que le sweat ne vous convienne pas.
Vous aviez la possibilité de retourner la jupe pour un remboursement dans un délai de 14 jours ouvrés. Le délai est maintenant dépassé de presque un mois.
N'hésitez pas à contacter notre service client par téléphone au 01 84 88 71 59 du lundi au vendredi de 9h à 17h.
Nous restons à votre disposition pour toute information complémentaire.
Très belle journée à vous.
Jessica , équipe MKT Studio.
Outstanding service and love my new…
Outstanding service and love my new Diana jeans!!! Merci beaucoup
February 12, 2022
Very helpful
Very helpful customer care. I was trying to buy an item from last season and they very helpfully checked the stock for me. My jacket arrived within a couple of days. Very efficient.
December 15, 2021
Fan de la marque:)
November 24, 2021
Simple et rapide
October 25, 2021
C’est top 👍 j’adore
October 15, 2021
No reply
Hi, on Monday I filed a complaint through the form on your website for the flawed dress I received with my order, but still nobody answer me.
Looking forward to receiving a reply from you as soon as possible.
My best, Mariella
August 23, 2021
Reply from MKTstudio
Hello,
Thank you for your message.
Unfortunately, our customer service never received a request from you.
We sent you an email. We invite you to respond by explaining the problem to us and send us photos.
We apologize for the inconvenience caused.
We remain at your disposal for any further information.
Beautiful day to you.
Jessica, MKT Studio team.
Reply from MKTstudio
Bonjour,
Nous avons bien reçu votre message.
Les retours restent à la charge du client dans le cas d'un retour classique.
Nous prenons à nos frais le retour quand il s'agit d'une erreur de préparation ou bien lorsque l'article est défectueux.
Nous restons à votre disposition pour tout renseignement complémentaire.
Mostly satisfied...
Placed my order on the 17t of April...I bought 2 Bowie t-shirts..only received 1..after my 1st email they responded within 2 days..they would send it,and I would get a email once shipped...after 7 days still no shipment notification..I emailed again,and they responded the next day,it was out of stock...I got my refund...I would have liked for them to get back to me themself,saying it was out of order,and my refund was on the way..but that's just a minor point..on the whole I am satisfied...
May 5, 2021
Thank you,lovely times
April 27, 2021
Chemisier très transparent.
April 25, 2021
Top beau produit belle qualite
April 22, 2021
The orden has arrived and fulfill the…
The orden has arrived and fulfill the expectations.
Thank you.
I will repeat the experience.
April 10, 2021
English!!!!
March 7, 2021
Conforme à la description envoi rapide
February 24, 2021
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