MLDQ Reviews 142

TrustScore 4.5 out of 5

4.7

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See what reviewers are saying

Rated 5 out of 5 stars

The MLDQ auction is super easy to participate in -- no surprises on prices or shipping costs. The weekly auctions are small, and therefore easy to view and bid on. The website is easy to use. Also,... See more

Rated 4 out of 5 stars

MALTDAQ as company were excellent. UPS delivery was a total nightmare, it was 1st and hopefully the last time I have any dealings with them.

Rated 5 out of 5 stars

Was a bit apprehensive because I’d never heard of them before let alone used them so my worries were even more compounded when after 7 days it still hadn’t arrived. I emailed them and received a reply... See more

Company replied

Rated 5 out of 5 stars

A very smooth transaction. Whisky delivered well packed and within the stated time. Will use again once the bottle is empty. Auction also a fun way to buy and a little different from just the usual bu... See more

Company details

  1. Alcohol Store

About MLDQ

Written by the company

MLDQ Store is a shop which gives quick and easy access to the Maltdaq.com whisky trading platform.

Maltdaq.com is a member only site which brings together individual sellers and collectors of whisky, each of whom has been fully vetted before being allowed to offer their whisky for sale.

Whiskies in the MLDQ Store are sourced through verified sellers on Maltdaq and prices reflect the market prices available on Maltdaq at any point in time.

Every whisky received is thoroughly examined by our in-house experts. Once successfully checked we carefully re-pack each whisky in sturdy new packaging so that it is fully protected during shipping.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

142 reviews

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This company hasn't invited customers recently, so reviews may not be representative

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Rated 5 out of 5 stars

Excellent service

Ruth from Maltdaq went above and beyond to keep in touch with me with updates and even held the delivery date back as I was away when my whisky was due to be delivered.

November 2, 2023
MLDQ logo

Reply from MLDQ

Hi,

It was good to know you've were looked after well when using out service. Many thanks for taking the time to leave a review.

Best wishes,
MLDQ

Rated 5 out of 5 stars

Speedy delivery and great safe…

Speedy delivery and great safe packaging. Will buy from again

November 1, 2023
MLDQ logo

Reply from MLDQ

Hi,

Many thanks for your order and for taking a moment to review our service. Glad the whisky arrived safely (that particular gift box is an awkward shape to pack!) and we look forward to seeing you again.

Best wishes,
MLDQ

Rated 5 out of 5 stars

Well informed of when the product was…

Well informed of when the product was going to arrive, and it arrived in good time. Thank you

November 7, 2023
MLDQ logo

Reply from MLDQ

Hi,

Many thanks for taking the time to write - we're delighted that you are happy that we kept you updated regarding the delivery.

Best wishes,
MLDQ

Rated 5 out of 5 stars

Excellent service

The company responded very quickly to my questions, explaining the process clearly. The order arrived within 48hrs of despatch. I will certainly use again.

November 6, 2023
MLDQ logo

Reply from MLDQ

Hi,

Thank you for your order and for taking the time to review our service.

Best wishes,
MLDQ

Rated 5 out of 5 stars

Great customer services

Great customer services, low prices compared with other online stores.

November 2, 2023
MLDQ logo

Reply from MLDQ

Hi,

Thanks again for your order. It's great to know that you were happy with our prices and service.

Best wishes,
MLDQ

Rated 5 out of 5 stars

excelllent

easy to purchase

November 1, 2023
MLDQ logo

Reply from MLDQ

Hi,

Many thanks for taking a moment to leave a review. It's lovely to know that you found it easy to order with us.

Best wishes,
MLDQ

Rated 5 out of 5 stars

Fears unfounded great service

Was a bit apprehensive because I’d never heard of them before let alone used them so my worries were even more compounded when after 7 days it still hadn’t arrived. I emailed them and received a reply straight away explaining the reasons for delay and my whisky arrived as they said as described. So I would use the service again if it was the right scenario.

October 31, 2023
MLDQ logo

Reply from MLDQ

Hi,

Many thanks for you review - we understand the trepidation when you are using a company for the first time and it's good to know you were happy with the service.

Best wishes,
MLDQ

Rated 5 out of 5 stars

Very quick and had exactly what I was…

Very quick and had exactly what I was looking for…

October 27, 2023
MLDQ logo

Reply from MLDQ

Hi,

Thanks for taking the time to review MLDQ. We aim to deliver within 4-7 working days but do our best to deliver earlier where we can. Great to hear that you found the new release you were looking for on our site.

Best wishes,
MLDQ

Rated 5 out of 5 stars

Quick response and delivered well…

Quick response and delivered well packaged

October 20, 2023
MLDQ logo

Reply from MLDQ

Hi,

We track deliveries but it's reassuring to know that our whiskies have arrived safely.

Thanks again for taking the time to leave a review.

Best wishes,
MLDQ

Rated 5 out of 5 stars

Great company and the best to use

Great company and the best to use. I have used this company several times and never been let down.
Can’t recommended enough!

October 25, 2023
MLDQ logo

Reply from MLDQ

Hi,

Many thanks for your kind review. We're delighted that you've been happy with the service we provide.

Best wishes
MLDQ

Rated 5 out of 5 stars

Competitive price

Competitive price, swift and easy checkout and delivery (well packaged) was very fast. Would use again

October 24, 2023
MLDQ logo

Reply from MLDQ

Hi,

Many thanks for taking the time to review our service.
Hope to see you again soon.

Best wishes,
MLDQ

Rated 5 out of 5 stars

Third shopping.

Third shopping.
Perfect packaging. Smooth delivery.
Thanks

October 24, 2023
MLDQ logo

Reply from MLDQ

Hi,

Thank you - we're delighted the experience was easy for you and that the whisky arrived safely.

Best wishes,
MLDQ

Rated 5 out of 5 stars

Hearach Batch 8

Best delivery and packed so well. Great product and thank you

October 24, 2023
MLDQ logo

Reply from MLDQ

Hi

Many thanks for taking the time to write and were please the whisky arrived safely.

Best wishes,
MLDQ

Rated 5 out of 5 stars

Happy customer

Kept well informed, product as described.

October 20, 2023
MLDQ logo

Reply from MLDQ

Hi,

Many thanks for taking the time to review our service and communication. It's great to know you are happy with your whisky.

Best regards,
MLDQ

Rated 5 out of 5 stars

Excellent service.

Excellent service.
Ruth most helpful in my request THANKS.

October 19, 2023
MLDQ logo

Reply from MLDQ

Hi,

Thank you! She looks after everyone extremely well.
Many thanks for taking the time to leave a review and we hope you enjoy your whisky.
Best wishes,
MLDQ

Rated 5 out of 5 stars

Correct product

Correct item on time

October 18, 2023
MLDQ logo

Reply from MLDQ

Hi,

Many thanks for taking the time to leave a review and we're pleased that you received your whisky within 4 working days of your order.

Best wishes,
MLDQ

Rated 1 out of 5 stars

I recieved my order 3 weeks after i…

I recieved my order 3 weeks after i gave my order

October 11, 2023
MLDQ logo

Reply from MLDQ

Hi,

Many thanks for your order and we're sorry to hear you are unhappy with the delivery.

We generally dispatch within our delivery window of 4-7 working days after the order was received. Please accept our apologies that your order was dispatched on the eighth working day.

We request that all parcels are signed for on delivery and our courier honoured this and only delivered the parcel when they were able to receive a signature on the third delivery attempt.

Please accept our apologies once again for the delay.

Best wishes,
MLDQ

Rated 5 out of 5 stars

First time

Goods arrived well packaged and as described.

October 16, 2023
MLDQ logo

Reply from MLDQ

Hi,

Delighted to hear that you were happy with our service when using us for the first time. Many thanks for taking the time to leave a review.

Best wishes,
MLDQ

Rated 5 out of 5 stars

Excellent service

October 10, 2023
MLDQ logo

Reply from MLDQ

Hi,

Thank you for taking the time to review our service.

Best wishes,
MLDQ

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