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Mark Lohan Kitchens Reviews 48

TrustScore 4.5 out of 5

4.4

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being helpful, understanding, and professional throughout the entire process, from initial design to installation and after-sales service. People frequently highlight the excellent service, noting the seamless experience, attention to detail, and high quality of the products, including kitchens, utility rooms, and wardrobes. Consumers are delighted with the finished results, often describing them as fantastic and top-class. However, some customers also noted issues with aftercare, experiencing extreme disappointment and a lack of respect. A few people mentioned high staff turnover, leading to repeated explanations of their needs, and some were dissatisfied with the quality of the units and paint finish. Additionally, some reviewers reported communication problems between sales and fitters, causing confusion.

What people talk about most

Staff

Customers had positive experiences with staff. Many reviewers praise the professionalism, helpfulness, and... See more

Service

Customers consistently note positive experiences with service, praising the attention to detail and care from... See more

Product

Clients share positive opinions on product quality and design. Many customers were delighted with the overall... See more

Quality

Reviewers highlight positive aspects of quality. Customers consistently praise the top-class finish and... See more

User experience

People report positive experiences with user experience. Customers consistently describe the process as... See more

Based on these reviews

Rated 5 out of 5 stars

I would 100% recommend Mark Lohan Kitchens . John Dooley was our design consultant and main point of contact . He was just so helpful, understanding and honest . We are a family of seven and our new k... See more

Company replied

Rated 5 out of 5 stars

We chose Mark Lohan Kitchens for our kitchen, utility/laundry room and walk in wardrobe and we are absolutely delighted that we did. From our very first visit to the Galway showroom, to our design mee... See more

Company replied

Rated 5 out of 5 stars

Would highly recommend the MLK team. We first dealt with them five years ago when they fitted our new kitchen and utility. When the time came to sorting our media units there was nowhere else we consi... See more

Company replied

Rated 5 out of 5 stars

MLK fitted out our TV unit,office and walk in wardrobe. Nothing was too much trouble with the design phase and what I liked most was their honesty re:installation times. Nothing worse than getting the... See more

Company replied


Company details

  1. Kitchen Supply Store

Written by the company

Mark Lohan Kitchens (MLK) is Ireland’s leading bespoke kitchen manufacturer, with over 23 years of experience designing, crafting, and installing premium kitchens and custom cabinetry across Ireland and the UK. With two state-of-the-art manufacturing facilities in Roscommon Town and destination showrooms in Galway City and Roscommon, we proudly offer 100% Irish-made kitchens — tailored to your style, space, and budget. Specialising in bespoke kitchens, luxury utility rooms, bootilities, wardrobes, and living cabinetry, MLK provides a complete end-to-end service. From your first consultation to professional installation, everything is handled in-house — ensuring quality, precision, and peace of mind at every step. Our expert design team works closely with each client to create kitchens that are both beautiful and functional. With over 35 full-size kitchen displays, our showrooms help you explore styles, finishes, and innovative storage solutions in person — empowering you to make confident, informed choices. What truly sets MLK apart is our dedication to customer service, lasting craftsmanship, and thoughtful design. That’s why so many homeowners, architects, and interior designers trust Mark Lohan Kitchens. Visit mlk.ie to explore our work and book your free design consultation today.

Book Your FREE Design Consultation Today!

Written by the company

Bespoke Kitchen Design for Every Style & Budget
Bespoke Kitchen Design for Every Style & Budget We create tailored kitchen designs for new builds and renovations — balancing beauty, function, and budget. Book your complimentary consultation and start your bespoke journey today.
Whole Home Cabinetry Solutions
Whole Home Cabinetry Solutions We craft stunning cabinetry for every room — kitchens, utilities, bootility, wardrobes, vanities, and media units — delivering cohesive design throughout your home.
End-to-End Expertise
End-to-End Expertise Enjoy a seamless experience from start to finish. From concept and custom design to in-house manufacturing and expert installation, we take care of every detail.
Two Inspiring Showrooms – No Appointment Needed
Two Inspiring Showrooms – No Appointment Needed With over 35 full-size displays across two floors in Galway and in our flagship Roscommon showroom, you can explore real solutions for your space. Drop in or book a design consultation.
Premium Appliances Available In-Store
Premium Appliances Available In-Store You can purchase BORA hobs, Quooker taps, and other premium appliances directly from our showrooms — with expert guidance and live working displays to help you choose.
Stone Worktops – Direct from MLK
Stone Worktops – Direct from MLK We supply a vast range of premium stone surfaces, including Cosentino quartz, porcelain, and natural stone. Buy direct from us for the best quality, value, and expert advice.
A Customer Experience You Can Trust
A Customer Experience You Can Trust With over 23 years in business, our reputation is built on trust, care, and craftsmanship. From your first consultation to aftercare support, we’re committed to delivering a seamless, personal experience that puts you first — every step of the way.

Contact info

Ireland’s Kitchen Design Specialists

Book your FREE consultation with our expert team — 23 years of trust.


4.4

Excellent

TrustScore 4.5 out of 5

48 reviews

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Rated 5 out of 5 stars

Excellent service from first meeting to aftercare

My experience with MLK has been excellent. From first meeting to aftercare I have only had positive interactions with all members of the team. I'm so happy with the kitchen, the finish is top class and I would have no hesitations in recommending MLK to anyone.

January 21, 2026
Unprompted review
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Reply from Mark Lohan Kitchens

Dear Amy,

Thank you so much for your kind words — we’re absolutely delighted to hear how positive your experience has been from your first meeting right through to aftercare.

It’s wonderful to know you’re so happy with your kitchen and that the finish met your expectations — that’s something our entire team takes great pride in.

Your recommendation means a great deal to us, and we truly appreciate you taking the time to share your experience.

Wishing you many happy years enjoying your new kitchen.

Warm regards,
The Mark Lohan Kitchens Team

Rated 5 out of 5 stars

TV UNIT-OFFICE-WALK IN

MLK fitted out our TV unit,office and walk in wardrobe. Nothing was too much trouble with the design phase and what I liked most was their honesty re:installation times. Nothing worse than getting the run around time wise-MLK did not do this. Great experience.

March 31, 2025
Unprompted review
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Reply from Mark Lohan Kitchens

Dear Edel,

Thank you so much for your lovely feedback. We’re delighted to hear that your experience with us across your TV unit, office, and walk-in wardrobe was such a positive one.

It’s especially great to know that you valued the honesty around installation timelines — we understand how important clear communication is, and it’s something we always strive to deliver for our clients.

We’re so pleased that the design process met your expectations and that nothing was too much trouble for the team along the way.

Thank you again for your kind words — it truly means the world to us.

Warm regards,
The Mark Lohan Kitchens Team

Rated 1 out of 5 stars

Disappointing aftercare

We had our kitchen designed and fitted by this company in December 2022. At the time, we were happy with the design and overall finish.

Unfortunately, the aftercare has been extremely disappointing. When a minor issue arose with the worktop edging, we contacted them for assistance and found the whole process frustrating and unhelpful.

We were asked to resend information multiple times, received very little guidance, and the interaction over the phone was not particularly helpful. Despite offering to pay a callout fee just to have the issue resolved properly, we were quoted €500 for what is, by any standard, a small repair.

After spending €11,000 on a kitchen, it’s very disappointing to feel that once payment is made, customer support effectively ends.

If you’re considering using this company, just be aware that while the initial installation may be fine, you may struggle to get any support afterwards.

March 27, 2026
Unprompted review
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Reply from Mark Lohan Kitchens

Dear Patrycja,

Thank you for your feedback.

We’re pleased to hear that you were happy with your kitchen design and overall finish following installation in 2022 — that is always our primary objective, and it’s important to acknowledge that your project was successfully delivered to that standard.

In relation to the issue raised, this concerned a section of laminate edging which had broken off, and which was then removed in its entirety.

We did engage with your enquiry and requested additional information to locate your project details and assess the issue correctly. We regret if this process felt repetitive or frustrating, however it was necessary to ensure we could provide an informed and accurate response. In doing so, we offered to arrange for one of our qualified fitters to carry out the repair, should you wish to proceed, and this option remains available.

With regard to the cost indicated, this reflects the requirement to allocate a qualified fitter, along with associated time and travel. While we understand your view that this appears to be a small repair, the logistics involved in carrying out works of this nature are not always proportionate to the size of the issue itself.

We are sorry that this experience has left you feeling disappointed, as it was certainly not our intention. We remain committed to delivering a high standard of service and will take your feedback on board.

Kind regards,
Mark Lohan Kitchens

Rated 5 out of 5 stars

A pleasure to work with!

I first visited MLK in Roscommon. We received a very warm welcome from the receptionist. On overhearing my mum mentioning how disappointed she was that the local coffee shop was closed. She immediately offered us a coffee and biscuits. This attention to detail and care never waivered throughout our journey with MLK.
Our first interaction with this Irish company and its designers and craftspeople which are graduates trained in the renowned Letterfrack College consolidated my decision to choose them to create our dream kitchen.

As I live in Galway we continued our design meeting in their new showroom.
There is such a wide range of kitchens to chose from. They also designed around your budget.
I really wanted an inframed kitchen and I was shown different designed options.
Breadan our designer was incredibly professional and equally patience with me!
He went above and beyond to see my vision. So enormous thank you to him.
What started off with just wanting a kitchen, we ended up putting in a built in bar and shelving units and a fitted utility room.

MLK and the wonderful Sinèad regularly kept us informed and scheduled us a date for fitting.
The talented kitchen fitter arrived and over a period of three days. He skillfully crafted our new kitchen .
It is an absolute pleasure to review this company. I also have recommended my friends and family. More recently they have completed work for my sister in Co. Meath.
Once again thank you . I look forward to my next project with you!

March 28, 2025
Unprompted review
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Reply from Mark Lohan Kitchens

Dear Orla,

Thank you so much for taking the time to share such a thoughtful and generous review — it truly means the world to all of us here at Mark Lohan Kitchens. We’re especially grateful for your recommendation to your family and friends, and it was an absolute pleasure to work with your sister following your introduction — it’s incredibly rewarding to see our service and craftsmanship experienced across your family.

We’re delighted to hear that your experience began with a warm welcome in our Galway showroom — those small touches are so important to us, and it’s lovely to know they made such an impression. From your first visit right through to completion, it’s fantastic to hear that you felt supported, informed, and cared for at every stage of your journey.

It was an absolute pleasure working with you on your home. We’re so pleased we could bring your vision to life — from your in-frame kitchen through to the bar, and utility, it was a truly rewarding project for our entire team. I’ll be sure to pass on your kind words to Breandán and the wider team, including our fitters who take such pride in their craftsmanship.

We wish you many happy years enjoying your new kitchen, and we would be absolutely delighted to work with you again on your next project.

Warmest thanks,
All the team at Mark Lohan Kitchens

Rated 4 out of 5 stars

Delighted with our kitchen

Delighted with our kitchen, we shopped around but in the end MLK had exactly what we wanted. Found staff easy to deal with and Gene who fitted the kitchen was brilliant. Would definitely recommend MLK.

March 27, 2025
Unprompted review
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Reply from Mark Lohan Kitchens

Dear Siobhán,

Thank you so much for your lovely review — we’re delighted to hear how happy you are with your new kitchen.

It’s great to know that after shopping around, you found exactly what you were looking for with us. Creating a space that feels just right for our clients is always our goal, so your feedback means a lot.

We’re also so pleased to hear that you found the team easy to deal with — and I’ll be sure to pass on your kind words to Gene, who takes great pride in his work.

Thank you again for your recommendation, it’s truly appreciated. Wishing you many happy years enjoying your kitchen.

Warm regards,
All the team at Mark Lohan Kitchens

Rated 5 out of 5 stars

I’ve worked with MLK on both my own…

I’ve worked with MLK on both my own home and on a number of building projects. The service I received for my home was second to none starting from conception at their impressive showroom all the way to fitting. Nothing was a problem for them and the product speaks for itself. As a building contractor I love working with MLK due to their expertise and dedication to delivering a fantastic product.

March 9, 2026
Unprompted review
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Reply from Mark Lohan Kitchens

Dear Ian,

Thank you sincerely for your generous review and for your continued trust in Mark Lohan Kitchens. To have you choose us not only for your building projects, but for your own home, is something we truly value — it speaks volumes.

We’re delighted to hear that your personal experience, from initial concept in our showroom through to installation, delivered to the standard you expected. As a building contractor, your insight and expectations are high, so your feedback carries real weight for our entire team.

It’s also fantastic to hear how much you value working with MLK across your projects. Collaboration, reliability, and delivering a consistently high-quality bespoke cabinetry offering are at the core of what we do, and we’re proud to support you in bringing your builds to life.

Thank you again for your trust and partnership — we look forward to continuing to work together on many more projects ahead.

Warm regards,
All the team at Mark Lohan Kitchens

Rated 5 out of 5 stars

Exceptional

Our experience with MLK could not have been more positive. Every stage of the process was taken care of with incredible care. The kitchen units in our house are the most admired aspect of our house. We could not recommend them more.

March 27, 2026
Unprompted review
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Reply from Mark Lohan Kitchens

Dear Gerard,

Thank you for your exceptional review — we truly appreciate your kind words.

We’re delighted to hear that your experience with us was so positive from start to finish. Taking care at every stage of the journey is something we place great importance on, so it’s wonderful to know that came through in your experience.

It’s especially lovely to hear that your kitchen is such a standout feature in your home and so admired — that is exactly what we aim to create for every client.

Thank you again for your recommendation, it means a great deal to our entire team. Wishing you many years of enjoyment in your kitchen.

Warm regards,
All the team at Mark Lohan Kitchens

Rated 5 out of 5 stars

Fantastic experience

The service from MLK exceeded all expectations. Breandán made the process extremely easy and tailored every detail to our requirements. The entire process was extremely easy, we feel that we have got exactly what we wanted

March 23, 2026
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Reply from Mark Lohan Kitchens

Hi Alan,

Thank you so much for your ⭐⭐⭐⭐⭐ review — we truly appreciate you taking the time to share your experience.

It’s fantastic to hear that the entire journey with us exceeded your expectations and felt seamless from start to finish. We’ll be sure to pass your kind words on to Breandán — he takes great pride in really listening to each client and bringing their vision to life, so this will mean a lot to him.

We’re delighted that you feel you’ve achieved exactly what you wanted — that’s always our goal with every project.

Wishing you many happy years enjoying your new kitchen, and thank you again for choosing Mark Lohan Kitchens.

Trustpilot is assessing this review in accordance with our flagging process.

Rated 4 out of 5 stars

Great service

Great service, kitchen turned out exactly as per plan, good quality product,

December 19, 2025
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Reply from Mark Lohan Kitchens

Hi Mary,

Thank you so much for your ⭐⭐⭐⭐ review — we really appreciate you taking the time to share your experience.

We’re delighted to hear that your kitchen turned out exactly as planned. That alignment between design and final delivery is something we place huge importance on, so it’s wonderful to know it came through in your project.

It’s also great to hear your feedback on the quality — our team takes real pride in crafting each kitchen, so this means a lot to us all.

Wishing you many happy years enjoying your new kitchen, and thank you again for choosing Mark Lohan Kitchens.

Rated 5 out of 5 stars

Lovely exquisite bespoke kitchen good…

Lovely exquisite bespoke kitchen good value. The kitchen designer was excellent. Very easy process from start to finish. I have a gorgeous bespoke kitchen that I’m very proud of. Highly recommend this company.

July 21, 2025
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Reply from Mark Lohan Kitchens

Hi Nicola,

Thank you so much for your ⭐⭐⭐⭐⭐ review — we truly appreciate your kind words.

We’re delighted to hear how happy you are with your bespoke kitchen. “Exquisite” and “good value” are exactly what we strive to deliver, so it’s wonderful to know this came through in your experience.

It’s also fantastic to hear that the process felt easy from start to finish and that your designer made such a positive impact — we’ll be sure to share your feedback with the team.

Most importantly, we love that you feel proud of your kitchen — that’s exactly what we aim to create for every client.

Thank you again for your recommendation, and we wish you many happy years enjoying your beautiful new space.

Rated 5 out of 5 stars

Beautiful kitchen of excellent quality

Beautiful kitchen of excellent quality, staff were very helpful and involved.

November 19, 2025
Unprompted review
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Reply from Mark Lohan Kitchens

Hi Caitríona,

Thank you so much for your 5-star review — we truly appreciate it. We are delighted to hear that you’re enjoying your beautiful new kitchen and that the quality and experience exceed your expectations.

Our team loved working with you, and it’s wonderful to know you felt supported and involved throughout the process.

Wishing you many happy years in your new space,
Mark Lohan Kitchens

Rated 5 out of 5 stars

New build - kitchen, utility and walk in wardrobe

We chose Mark Lohan Kitchens for our kitchen, utility/laundry room and walk in wardrobe and we are absolutely delighted that we did. From our very first visit to the Galway showroom, to our design meetings with Breandán and several design changes along the way, to the full fit out, we really enjoyed the whole process and love the results. We were thrilled with the extremely competitive price we paid and the quality of product provided by MLK. I would highly recommend checking out Mark Lohan Kitchens.

April 7, 2025
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Reply from Mark Lohan Kitchens

Thank you so much, Doireann and Cathal! 🌟

It was an absolute pleasure working with you both on your beautiful new home. Hearing how much you love your kitchen, utility, and walk-in wardrobe truly means the world to us. From those first design meetings with Breandán to seeing it all come together, it was a joy to be part of your journey.

We’re especially delighted that you felt the value in choosing Mark Lohan Kitchens — combining exceptional craftsmanship, bespoke design, and expert installation at a competitive price is exactly what we aim to deliver.

Thank you again for your wonderful words and for trusting our team — we hope you enjoy your new spaces for many happy years ahead! 🏡✨

Rated 5 out of 5 stars

ML Kitchen and Utility

We absolutely love our new Kitchen and Utility from Mark Lohan Kitchens! From the design process to the installation, it was a great experience and we knew we were in good hands along the way.
The team were amazing to deal with and were very helpful especially when it came answering any questions and queries we had no matter how big or small. The end result was fantastic and we couldn't be happier.
Would highly recommend!

April 30, 2025
Unprompted review
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Reply from Mark Lohan Kitchens

Thank you so much, for your kind words & 5 star review Katie! 🌟
We’re absolutely delighted to hear how happy you are with your new kitchen and utility. It was a pleasure to work with you throughout the process — from design right through to installation. Your kind words mean a lot to the whole team here at Mark Lohan Kitchens. Enjoy every moment in your beautiful new space! 💫

Rated 5 out of 5 stars

Had a great experience with MLK…

Had a great experience with MLK throughout. John in the Galway Showroom and guided us through everything and came up with a great design and we are delighted with it.

September 29, 2025
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Reply from Mark Lohan Kitchens

Thank you, Liam, for your 5-star review! We’re delighted to hear you had such a positive experience with John and the team in our Galway showroom. We’ll be sure to let John know your kind words — he’ll be thrilled to hear your feedback. It’s wonderful to know you’re so happy with your new kitchen design.

Warm regards,
The Mark Lohan Kitchens Team

Rated 5 out of 5 stars

good knowledge well presented good…

good knowledge well presented good detail helped with colures timber finishes

September 12, 2025
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Reply from Mark Lohan Kitchens

Dear Des,

Thank you so much for your 5-star review! We’re delighted to hear that you found our knowledge, attention to detail, and guidance on colours and timber finishes so helpful. It’s always our goal to make the design process clear and enjoyable, and your kind words mean a lot to us.

Warm regards,
The MLK Team

Rated 5 out of 5 stars

Super service. Superb Kitchen

I couldn’t be happier with our new kitchen! From the very beginning, the MLK team were professional, attentive, and full of great ideas that really made the most of our space. The customer service was outstanding – every question we had was answered quickly and clearly, and nothing ever felt too much trouble.

The quality of the kitchen, utility, tv unit and walk in wardrobe itself is superb, with every detail finished to the highest standard. The fitting was carried out with precision and care, and the whole process was smooth, tidy, and stress-free. The craftsmanship is top class.

I would highly recommend MLk to anyone looking for a high-quality kitchen and a team you can fully trust from start to finish.

September 12, 2025
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Reply from Mark Lohan Kitchens

Dear Sinéad,
Thank you sincerely for sharing such a wonderful 5-star review. We’re delighted to know you couldn’t be happier with your new kitchen, utility, TV unit, and walk-in wardrobe. It’s so rewarding to hear that our team’s professionalism, attentiveness, and creative ideas made the process smooth and enjoyable for you from start to finish.

Your praise for the craftsmanship and the level of detail means a great deal to us – it reflects the pride and care our designers and fitters put into every project.

We truly appreciate your recommendation and wish you many years of enjoyment in your beautifully finished spaces.

Warm regards,
The MLK Team

Rated 5 out of 5 stars

Recommend MLK in a heartbeat

I absolutely love my Mark Lohan Kitchen! From the moment we walked into the showroom we felt so welcome, the team genuinely love what they do.

We worked with John, our designer, who made the whole process feel easy even in the middle of our self build chaos. He really listened, brought creative ideas, and designed a kitchen that perfectly suits our Georgian inspired home, elegant, practical, and full of clever storage including our must have signature corner pantry.

The craftsmanship is outstanding. Every detail, from the cabinetry to the finishes, feels unique to our home. Seeing it come together on install day was just breathtaking.

What truly sets MLK apart is the people, kind, professional, and always willing to go the extra mile. The whole journey was so positive, and now we have a kitchen and bootility we genuinely love.

I would recommend MLK in a heartbeat.

April 17, 2025
Unprompted review
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Reply from Mark Lohan Kitchens

Dear Katie,

Thank you so much for your wonderful 5 star review and for recommending Mark Lohan Kitchens so highly. We’re delighted to hear how much you love your new kitchen and bootility.

It was a pleasure for John and the team to work with you on your self-build journey. We know how important it is to get the details just right, and we’re thrilled that the design — especially your signature corner pantry — perfectly complements your Georgian-inspired home.

Your kind words about our craftsmanship and our people mean the world to us. Creating a space that feels elegant, practical, and truly unique to you is exactly what we strive for, and we’re so pleased we achieved that together.

We hope you continue to enjoy your kitchen for many years to come.

Warm regards,
The MLK Team

Rated 5 out of 5 stars

Outstanding service

We had an exceptional experience from start to finish. Our advisor was John Dooley and he was amazing in steering out ideas to create our dream kitchen. Our kitchen fitters were second to none in their approach, working long days consulting with us as necessary and had an exemplary attention to detail. We would highly recommend ML kitchens. Thank you from a very satisfied family.

November 1, 2024
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Reply from Mark Lohan Kitchens

Dear Josephine,

Thank you sincerely for your 5-star review. We’re delighted to hear that John Dooley guided you through the design process with such expertise and that our fitting team’s dedication and attention to detail made the installation a smooth and positive experience.

It was a pleasure working with you on your new kitchen, and we truly appreciate your kind recommendation. We hope you and your family enjoy your new space for many years to come.

Warm regards,
The MLK Team

Rated 5 out of 5 stars

Would highly recommend the MLK team

Would highly recommend the MLK team. We first dealt with them five years ago when they fitted our new kitchen and utility. When the time came to sorting our media units there was nowhere else we considered going. Gordon guided us through the design process and Gerry did a superb job fitting. The entire process was seamless and the quality is fantastic as always. We are delighted with the finished products.

July 8, 2025
Unprompted review
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Reply from Mark Lohan Kitchens

Dear Frances Anne,

Thank you so much for your wonderful 5-star review and for coming back to us again after your kitchen and utility. It means the world to us when clients return for new projects, and we’re delighted you trusted us once more for your media units.

We’ll be sure to pass on your kind words to Gordon and Gerry — they’ll be so pleased to know their work made the process seamless and enjoyable for you. Hearing that you’re delighted with the quality and finished result is exactly what we strive for.

We truly appreciate your recommendation and your continued support.

Warm regards,
The MLK Team

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