M&M TOOL & MACHINERY logo
Visit website

M&M TOOL & MACHINERY Reviews 11,388

•
TrustScore 4.5 out of 5

4.5

Construction & Manufacturing
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 412 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent products, often highlighting the availability of hard-to-find or discontinued parts at reasonable prices. Many appreciate the efficient ordering process and the prompt delivery service, with items frequently arriving faster than expected and exactly as described. However, some customers also noted issues with order fulfillment and communication, experiencing significant delays, backordered items, or even receiving damaged products. A few people mentioned that their orders were shipped to incorrect addresses or that the parts received did not fit as expected.

What people talk about most

Product

People report positive experiences with product, often finding the exact parts they need, even for older or... See more

Delivery service

Users describe positive interactions with delivery service. Many customers praise the fast shipping, with... See more

Order

Customers consistently note positive experiences with order placement, finding the website easy and efficient... See more

Quality

Reviewers mention positive feedback about quality. Customers are satisfied with the quality of the parts,... See more

Price

Reviewers highlight positive aspects of price. Many customers found the prices to be competitive and fair,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This was my first order with M&M. I was ordering an obscure replacement router part that was not "actually" in stock on most every website I tried. I called M&M who confirmed they had 6 in stock. I... See more

Rated 5 out of 5 stars

Called first to make sure this was a legit business and ordered my part online. One week later the part arrived as described and in working condition. It's becoming increasingly harder to find reliabl... See more

Rated 5 out of 5 stars

Ordered my DeWalt replacement bearing on a Sunday evening with the cheapest S/H and it shipped out Wednesday morning. Received my product as described Friday. Nothing in my opinion is wrong with... See more

Rated 5 out of 5 stars

I had a three hundred orbital sander that Needed a brake pad. Unfortunately, Milwaukee discontinued making this part. M&M had five of them. Thank God!! Great find. Great service. I’m a lifetime cust... See more

Company details

  1. Construction & Manufacturing

Information provided by various external sources

We sell and repair all major tool brands. We have the replacement parts and the experienced advice you need. 1-877-583-7278

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

11K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 11% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

It was the right size but the threads…

It was the right size but the threads were different and it won't work

October 7, 2025
M&M TOOL & MACHINERY logo

Reply from M&M TOOL & MACHINERY

I am sorry the part you ordered did not fit correctly. All of our parts are from the manufacture. Did you order the wrong part for your tool repair?

Rated 4 out of 5 stars

I like everything about this kit except…

I like everything about this kit except that the white wire pulled out from the piggy back clip when I was installing. I had to cut all three wires and use a wirenut to connect them as a result. The white wire was not connected well to its clip.

October 6, 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look