mnfurnitures.co.uk Reviews 

484
TrustScore 1.5 out of 5

1.5

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Rated 1 out of 5 stars

Avoid this company - they are scammers - they delivered a unit to us that was damaged, then blamed us saying we damaged the packaging. they need to be reported to Trading Standards. They accept no... See more

Rated 1 out of 5 stars

Wish I'd checked here first before ordering. Item arrived without the pre drilled holes to attach the feet. Contacted them within 30mins of delivery too! Now it's been more than a week without any con... See more

Rated 4 out of 5 stars

Very good delivery service, quick, and although horrible weather, was only a couple of hours late and they'd come all the way to South Yorkshire from London. Delivery guys very helpful. Wardrobe took... See more

Rated 1 out of 5 stars

Avoid at all costs delivery arranged for set day so.moved sofas.ojtside in rain.tjen mn furniture said can't delivery for 3 days,when they finally answered calls,so due bad weather going be sat on ca... See more

Company details

  1. Furniture Store

Written by the company

Bedroom Furniture Online in UK with Modern Furniture Online which Provides Wide Variety of Furniture including Wardrobes, Sofas and Beds.


Contact info

1.5

Bad

TrustScore 1.5 out of 5

484 reviews

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No recent history of asking for reviews

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1.5

All reviews

(484)

13 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

AVOID

AVOID! SCAM COMPANY!!

I ordered a wardrobe for delivery 25th February, didn't deliver. They said the courier company will contact me - they didn't! 21st April, still no delivery, they ignored all correspondence via message and website live chat.

Luckily I managed to gain refund via paypal. Avoid this firm - absolute scammers!!

April 26, 2022
Unprompted review
Rated 4 out of 5 stars

Excellent service

Excellent service, sofa bed was ordered on a Friday and delivered on the Monday, only down point was that I was not told it was going to be delivered that day, I only new when the courier called me at 9pm to let me k ow he was 15 minutes away.

April 10, 2022
Rated 1 out of 5 stars

Avoid at all costs delivery arranged…

Avoid at all costs delivery arranged for set day so.moved sofas.ojtside in rain.tjen mn furniture said can't delivery for 3 days,when they finally answered calls,so due bad weather going be sat on camping chairs,until can organise a delivery from elsewhere, thank goodness I didn't pay upfront

April 9, 2022
Unprompted review
Rated 1 out of 5 stars

shocking

shocking! scam of a company...
The don't answer emails or phonecalls.
Missing parts and fixings with no response to any form of communication

April 7, 2022
Unprompted review
Rated 1 out of 5 stars

Very dodgy and misleading company

Found a wardrobe I liked on fb but wanted to make sure it was a legit company so did my research came across some reviews on trust pilot when I asked for website so asked for reassurance. The owner said he was bristol based which he then denied when I asked exactly where and said it was online and said the address was on website which it wasn't so I questioned this and he started calling me stupid and an idiot as I couldn't see it...please have a look if you can see it on there for yourself I have not found it yet and then he starred swearing at me when I said he was not telling the truth and told me to f*** off and started name calling so glad I read the reviews before buying anything from this dodgy company no way of contacting them if anything missing or damaged I would not go with them and how unprofessional swearing at a potential customer. Really enough said I think...have got screenshot of conversation to prove it...really not impressed just so glad I looked at the reviews a fraud and very misleading company would not trust them one bit

April 4, 2022
Unprompted review
Rated 1 out of 5 stars

This company is a bit of a scam

This company is a bit of a scam. I ordered a wardrobe and a delivery was made and payment given after checking there was no damage to the flat pack boxes. However, after unpacking the five boxes I found that the product was not as ordered. Each box had a different product label with parts from different product lines.
The company were very difficult to contact and did not answer calls, text's or emails. I did get a couple responses via text but they just refuse to resolve the issue, leaving me a few hundred out of pocket and sill needing a new wardrobe.
The product I did receive is frankly very poor quality and definitely wouldn't last too long in any household. The frame is cheap chipboard with a very thin layer of paint that flakes off with the slightest knock. I can only imagine that most of what they sell is of the same cheap quality. Looking at the reviews here, It seems as though they have just gotten friends and employees to provide fake reviews to bolster sales.
Please be very careful before making a purchase from this company.

April 4, 2022
Unprompted review
Rated 1 out of 5 stars

Do not buy from this company 😡😡😡

I ordered a wardrobe from them in December 2021 through eBay which came with a damaged door. Three months on I am still waiting for a replacement. Despite countless messages via eBay, either you are ignored or sent a message to say it will come soon. Speaking with the owner Naveed Ahmed Bhatti on his company phone and numerous staff I am constantly fobbed off. Same on WhatsApp. Once they know your number they have blocked you. I don’t understand why eBay is still allowing them to trade and why has trading standards not investigated them. No chance of a refund either I am basically left with a wardrobe with one door. Reading other reviews from people having the same issues as mine I am astounded they are still in business.

April 1, 2022
Unprompted review
Rated 4 out of 5 stars

Missing item

The wardrobe I ordered is nice but they forgot to deliver my led lights which I payed £80 extra for

March 28, 2022
Rated 1 out of 5 stars

Your service was simply not good…

Your service was simply not good enough. When demanding to know if I would be in on Friday you called me 7 times in less than 45 minutes.

I asked for clarification on what time today it would be delivered and was given a 13 hour window. I waited in all day in a house that is not being lived in - has no kitchen etc. for all 13 hours for the courier to never appear. I emailed half way through as you can see below to narrow down the window or see if there was a tracking code. You could not provide. I called back the number you contacted from and it was not answered.

I still don’t have a wardrobe or any idea of when it may or may not arrive. What do you plan to do to fix this? I am not wasting an entire day again waiting in for you to maybe or maybe not deliver the wardrobe. I am thoroughly unimpressed with the level of service.

March 12, 2022
Rated 5 out of 5 stars

Good service and product

Well organised and communication was brilliant. Quickly delivered and kept updated on order time. Polite delivery drivers. Looks good - quality is excellent although not assembled as yet.

March 10, 2022
Rated 1 out of 5 stars

Think twice before placing order

Having put an order in on 27/02/22, I am still awaiting confirmation that my order has been processed and is out for delivery. Customer service is non existent, this has been a very painful experience.

March 10, 2022

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