Avoid this company - they are scammers - they delivered a unit to us that was damaged, then blamed us saying we damaged the packaging. they need to be reported to Trading Standards. They accept no... See more
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See what reviewers are saying
Wish I'd checked here first before ordering. Item arrived without the pre drilled holes to attach the feet. Contacted them within 30mins of delivery too! Now it's been more than a week without any con... See more
Very good delivery service, quick, and although horrible weather, was only a couple of hours late and they'd come all the way to South Yorkshire from London. Delivery guys very helpful. Wardrobe took... See more
Avoid at all costs delivery arranged for set day so.moved sofas.ojtside in rain.tjen mn furniture said can't delivery for 3 days,when they finally answered calls,so due bad weather going be sat on ca... See more
Company details
Written by the company
Bedroom Furniture Online in UK with Modern Furniture Online which Provides Wide Variety of Furniture including Wardrobes, Sofas and Beds.
Contact info
Unit 2, Essex House, SS13 1BY, Basildon, United Kingdom
- 02036330786
- info@themodernfurnitureonline.co.uk
- mnfurnitures.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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The customer service are very rude they…
The customer service are very rude they don’t speak proper English and they are scammers avoid I bought a grey cheaters field set for 1,499 and it said there is 100 of it in stock they called me on Tuesday and said to me that my sofa is getting delivered on thursDay I said ok thanks and after they delayed it so I called back the company on Friday to check and they started to not answering my phone calls so I asked them to cancel it but there was no response from them at all so I told my PayPal to get involved and get me the refund and thanks to PayPal the resolved my issue great service so after when PayPal got involved they told me that they don’t have the sofa in stock please avoid
Customer Service is horrible
Customer Service is extremely rude! Wardrobe has broken within two months of use and they are refusing to help. DO NOT BUY FROM HERE
Absolutely horrible
Absolutely horrible! Bought a wardrobe which came a week late and got no updates in terms of the delivery. The sales associate stopped replying. Within a week of using the wardrobe, the drawers broke off and been trying to get in touch ever since and haven't received any help or replies. Would NOT recommend
Fantastic value for money
We are so pleased with our purchase. The wardrobe was delivered only 3 days after ordering. Communication with the seller was great regarding delivery. We ordered the large wardrobe which took a couple of evenings to put together but once complete looks fabulous.
Ordering was fine
Ordering was fine
Trying to get information about delivery is a lot harder, I am still waiting to here back from yourselves
Absolutely disgraceful company to deal…
Absolutely disgraceful company to deal with. Couldn’t be more helpful when I wanted to place an order. Once they took my money it was a totally different matter, they ghosted me and when I did eventually get hold of anyone they passed me from pillar to post.
When the wardrobe was finally delivered I was told to send photos of the boxes and there would be a handyman coming within an hour to build. Fast forward, the handyman never came it took 3 hours the next day to get hold of anyone and now they are telling me it’s £200 to build it when i was quoted £60.
I’m still waiting for my order to be completed and I am currently out of pocket.
I have reported them to trading standards and to watchdog but no use to me when I’m
£410 out of pocket.
I have asked for a full refund which I’m fully
Entitled to and again I’m being ghosted and can’t get hold of anyone.
Final point they wouldn’t answer the number they had for me so I called on a different number and they answered straight away obviously thinking it was new business.
Avoid at all costs.
Excellent product and service delivered…
Excellent product and service delivered before expected date although this was very late at night but travelled from London to deliver and kept us up to date via text and email would use again
Very Bad customer service and support
Very Bad customer service and support. Not even one person is genuine in this company!! Took extra money from me and did not refund my money back...
Most of the positive reviews are from the people related to the company mnfurnitures itself. Also if you see the location most of them are from non-UK.
I have posted messages on their Facebook page asking to resolve my issues and refund my money back but instead, they have blocked me on Facebook.
Very bad people!!
Love the moon wardrobe
Love the moon wardrobe, well made, sturdy and great quality.
Delivery guys were great, with supetfast delivery.
Good wardrobe
Good wardrobe, quick delivery, not great at replying to you & missing connector for our wardrobe lights so waiting for the to contact me to get this delivered so we can use the wardrobe lights!
utterly disgusting customer service…
utterly disgusting customer service bought a wardrobe via onbuy for nearly £400 and the mirror has come unstuck and smashed everywhere and they say I have to buy replacement as its past 3 months I expected a wardrobe to last more than 8months. total shambles of a company avoid them
Excellent product
Excellent product. Wardrobe looks great now assembled. Mirrors glide easily. Good storage space. Very pleased. Excellent value. Would recommend. Arrived quickly.
Delivery and product were great
Delivery and product were great, only down side was the instructions to build the wardrobe were very difficult to follow.
Great service.
Quick delivery
Quick delivery. Wardrobe is lovely and the LED lights make an interesting addition.
The delivery was quick and easy!
Quick delivery super
mirrored wardrobe…
Try order 150cm fully mirrored wardrobe thrue one of their FB sellers. When contact them Reply was nearly instant so I though that's good start. Unfortunately that was it. After discussion of all options and agreed about price and delivery don't get any contact from them. On delivery day decided contact them regards my wardrobe. get replay" sorry we cannot supply wardrobe with your specs." After ask them to supply me with standard wardrobe but no reply at all. Luckily don't pay them in advance.
The Design of the bedroom was really…
The Design of the bedroom was really awesome I Love it. Looks a lot more expensive than it was easy to assemble
Very Happy with purchase
Fairly easy to assemble
Modern and looks good can be used so many different ways .. a little bit unstable if you don’t use all the cubes and keep the hanging part .. I have 3 sets of these type of cubes and there great
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