MoAfrika Tours Reviews 169

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 110 reviews, reviewers overwhelmingly had a great experience with this company, frequently highlighting the exceptional service and well-organized tours. Customers consistently praise the staff for their friendliness, helpfulness, and extensive knowledge, making every interaction pleasant and informative. Many people appreciate the seamless organization from start to finish, including timely pickups, safe transfers, and thoughtful amenities like blankets on cold days. Reviewers also commend the guides for their engaging personalities, humor, and ability to provide unforgettable sightings and educational insights during tours. However, some people mentioned dissatisfaction with communication regarding pick-up times, leading to a negative overall impression.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their friendliness,... See more

Service

Customers had positive experiences with service, often highlighting the smooth and seamless arrangements for... See more

Location

People report positive experiences with location, highlighting various destinations such as Dumela tent camp,... See more

Holidays

Clients share positive opinions on holidays, with many reviewers expressing immense satisfaction and calling... See more

User experience

Reviewers highlight positive aspects of user experience, consistently describing it as amazing,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great value for budget conscious travellers wantinh a 2-day Safari.... Day 1 we had x2 daytime tours and a sunset tour. Day 2 we had a sunrise tour and 2 daytime tours. The overnight stay was in a... See more

Rated 5 out of 5 stars

Last weekend we enjoyed a tour to Sterkfontein Caves and the Cradle of Humankind near Johannesburg: the guide was on time, always available and flexible in adjusting the plan if needed (e.g.: traffi... See more

Rated 5 out of 5 stars

Our experience with Moafrika was perfect! The guides were so polite and amazing! We were so lucky to see as many animals as we did. We had excellent communication with the team, especially when we... See more

Rated 5 out of 5 stars

MoAfrika Tours were recommended by a friend in Cape Town. They were excellent from the start. Great comunications, used WhatsApp to get everything sorted and address all questions. Very responsive. As... See more


Company details

  1. Tour Operator

Information provided by various external sources

MoAfrika Tours is Africa's leading safari and tours specialist with 100's of custom tours and safaris to choose from. View all our guided tours now. 20 Years of Experience. View all our reviews and prices. #Experience Africa with the name you can trust.


Contact info

4.8

Excellent

TrustScore 5 out of 5

169 reviews

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No history of asking for reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Thapelo is extraordinarily

Thapelo did a wonderful job of getting us to where we were going and telling us more than I would have thought anyone would know about the history of Johannesburg. If we come back I’ll look for him again.

March 7, 2025
Unprompted review
Rated 5 out of 5 stars

Informative tour in Soweto with Khutso

We had a personalised tour, and thank our guide Khutso! He was excellent, informative and such a great host around Soweto. I would definitely recommend this tour if you are passing through Johannesburg!

December 14, 2024
Unprompted review
Rated 5 out of 5 stars

We had wifi on the vechile however a…

We had wifi on the vechile however a bit of a slow signal it was still worth it to be able to be connected. The porridge they gave us was super delic. Big ups on the cook for that We also had soft drinks and water which very a bless since it was hot! We saw plenty of animals including about 4 of the big five. The guide were very knowledgable in this regards and the interesting information he told us all that we didnt even know. This was a well prepared trip from Moafrika side

September 12, 2024
Unprompted review
Rated 5 out of 5 stars

"Our family's half-day Pretoria City…

"Our family's half-day Pretoria City Tour was a heartwarming journey through the city's hidden gems! Our guide's warm storytelling and infectious enthusiasm made us feel like we were exploring with a friend. From laughter-filled moments to poignant insights, this tour created memories we'll cherish forever.

July 11, 2024
Unprompted review
Rated 5 out of 5 stars

I recently utilized Moafrika's private…

I recently utilized Moafrika's private shuttle service from Johannesburg to Pilanesberg and was thoroughly impressed with the experience. The driver was punctual, courteous, and ensured a safe and comfortable journey.

The vehicle was well-maintained and clean, making the trip a pleasure. The route was scenic, and the driver provided interesting insights into the local area.

I appreciated the flexibility and convenience of Moafrika's service, which allowed me to relax and enjoy the journey without worrying about transportation logistics.

Overall, I highly recommend Moafrika's private shuttle service for anyone traveling from Johannesburg to Pilanesberg. It's a hassle-free and enjoyable way to reach your destination.
!

June 12, 2024
Unprompted review
Rated 5 out of 5 stars

An Inspiring Experience with MoAfrika Tours: Making a Difference in Soweto

We recently had the pleasure of taking a tour with MoAfrika Tours to the vibrant township of Soweto. The tour was exceptional, providing insightful commentary and ensuring a memorable experience. We were impressed with their commitment to the community and their involvement in supporting the local informal settlements.

We were moved by their efforts that we reached out later to the owner, Anthony, and made a donation of 70,000 rand to support their initiatives. MoAfrika Tours managed the donation with professionalism and transparency. They immediately organized skilled builders and sourced the necessary materials to construct a new classroom for the underprivileged children in the community. A special thanks to Dean in the accounting office for taking the time to coordinate the construction of the new classroom and providing a comprehensive breakdown of the funds, keeping us informed every step of the way.

We would like to encourage anyone who plans to book a Soweto tour with MoAfrika Tours to consider making a contribution towards helping the less fortunate. It could be anything from educational books to stationary. The process is convenient, as you can simply have a chat with your knowledgeable guide during the tour, and they will make stops along the way to facilitate your donation.

October 16, 2022
Unprompted review
Rated 4 out of 5 stars

The MoAfrika guides were very good

The MoAfrika guides were very good. Both Sunny and Itemuleng were knowledgeable and kept to schedule. Itemuleng was especially knowledgeable and we viewed a lot of game with him. We had problems at Ivory Tree Lodge where MoAfrika booked us. Bathroom wasn’t cleaned properly ( toothpaste on sink). The game ranger (Pride) was not knowledgeable and providing incorrect info. He kept us out late on both game drives and we hardly had breakfast before staff told us we were late in checking out. Food good and staff were friendly, but I wouldn’t recommend it . There r other lodges that are better. ( major problem was cleaning and lack of communication. We were also locked out of room since they gave us wrong key the first night) too much confusion for the cost and advertised as luxury.

July 5, 2023
Unprompted review
Rated 2 out of 5 stars

Disappointing experience

We booked a 2 day safari tour and stayed at Ivory Tree Lodge. The rooms, food and open game drives provided by the lodge were excellent. The transfers from Johannesburg provided by MoAfrika Tours did not meet our expectations. Although we advised we would be travelling with 4 suitcases, no provisions had been made on the outbound transfer so the suitcases needed to be stacked in the aisle. The outbound transfer was a disgrace. Just before checking out of the lodge we received an email, offering us a choice between being picked up at the arranged time 11:30 AM) and spending time in Pilanesberg on a closed game drive. Or spending time in the lodge and being picked up at 2:00 PM. We chose the first option but ended up spending 3 hours in the reception area for our transfer. The people at MoAfrika Tours kept telling us they did not know why the driver did not pick us up but he would be there within 10 minutes. He arrived a little before 2 PM and was met by a group of angry people (7 in total) who had been waiting since 11 AM. And 2 people who had chosen the second option, to be picked up at 2. The driver told us that the people of MoAfrica were well aware that he would not be able to pick us up before 2PM as he was in the park woth another group of people. So obviously it had been the intention of MoAfrika from the start to pick us up at 2. They just were not honest about the situation and kept us waiting for 3 hours without food as they had us believe the drivers would be there any minute. To make things worse, the driver was supposed to wait until 3 PM to pick up 3 more people. After we refused to wait any longer (5 of us had flights to catch), he decided to leave the other 3 behind and drove us to the airport. The driver was not to blame for this mess up, solely the people at MoAfrika office.
After returning home, we sent a complaint to MoAfrika, but we have not received a reply or apologies.

I would not recommend using MoAfrika Tours, just book the lodge yourself, nearly every lodge and hotel offers transfers. No need to book through MoAfrika or any other operator.

March 14, 2023
Unprompted review
Rated 5 out of 5 stars

Great experiences with MoAfrika and very professional service!

We had a GREAT experience with MoAfrika Tours!

For starters, they offer the possibility to chat with someone on their website, and ask questions, and make your reservation. It is very easy, they really answer all questions and you can book on that online chat.

They were also very flexible! We booked two tours and with one of them we required to skip a part and they customised the tour for us and adjusted the prize.

During the two tours, we had three different guides. They are very nice and professional.

We visited the Lion Park and the Elephant Sanctuary. Both were AWESOME! We had a great time, a great experience, and loved seeing the animals and interacting with lion cubs, giraffes, and elephants.

In both tours, they came to pick us up at the hotel, and at the end left us at our hotel too.

There is nothing bad we could say about how professional and well-handled everything was! If you visit South Africa, do not hesitate to book a tour with MoAfrika Tours! The company offers a great service and it has definitely been one of the best things we experienced in South Africa!

July 25, 2019
Unprompted review
Rated 5 out of 5 stars

AWESOME guide!!!

I had an amazing 8-hour tour with an outstanding tour guide, Bobo. He was a local who grew up in Soweto, where the tour took place. This gave me a realistic and in-depth view of the city and all of the areas we visited. He was willing to answer any and all questions and was very personable. I would most definitely recommend him and MoAfrika Tours!

July 23, 2019
Unprompted review
Rated 5 out of 5 stars

Great alternative for those on a short visit in Joburg area

I really enjoyed the full day Pilanesberg safari. The pick-up at the hotel is very convenient and the drive at the park is full of great fun facts that our driver/guide provided.
Lunch is also included with the fee; there were different great options from a grilled cheese sandwich to burgers - both with fries and a soft drink.
I booked last minute and it all worked out well, no problems or confusions. I would really recommend it for anyone with short time in Joburg.

July 15, 2019
Unprompted review
Rated 5 out of 5 stars

Great guide and well-organized day trip!

The organization of the trip was great. We got a lot of background info on Soweto and our guide, Bobo, was simply amazing.
Great guy, who was born, raised and buttered in Soweto himself. He created a great group environment from the start, which happens way too rarely on these tours.

If you have a spare day in Jo‘burg, and want to discover the real South Africa, don’t look any further!

July 12, 2019
Unprompted review
Rated 5 out of 5 stars

Great mini tour and history lesson

We booked a half day Johannesburg tour and were fortunate to have Sipho (Sugar) as our guide. He picked us up at the hotel and we spent the trip visiting Nelson Mandela's home, Constitution Hill, Ghandi square, the Carlton Center and two towers. Along the way we passed through several neighborhoods and Sipho gave us some history on each. He also found us a great South African spot for lunch which was delicious! Thanks for a great time!

July 10, 2019
Unprompted review
Rated 4 out of 5 stars

MoAfrica Tours offers a lot to enjoy your stay in South Africa! 😊

MoAfrica Tours offer a lot when you travel to South Africa. We took the Khuger Tour from them and we enjoyed it a lot. A bit tough on Kruger to spot all the Big 5 but still it’s worth it including the tent experience. It was our first time to sleep on tents with animals around you. Scared and excited at the same time. Then before going back to Johannesburg you will pass by Three Rondavels where the view was breathtaking!
And they also offered tours and accommodation (including the discounts and packages) we went back to Johannesgerg that really helped us in our itinerary. Very responsive in all our queries.
We stayed at Saba lodge where the rooms are big but even if a bit far from the city the good thing was the pick-up starts from there. The tour guides are very friendly and knowledgeable especially on the history. All the tours was fun and memorable. Thanks MoAfrika Tours! 😊

July 6, 2019
Unprompted review
Rated 5 out of 5 stars

Can wholeheartedly recommend MoAfrika Tours

MoAfrika Tours definitely have nailed their 4P`s:

People: their staff is super friendly, quick to respond and advise
Programmes: well thought out, well organized and entertaining
Places: all venues/lodges are as advertised and as promised
Professionalism: you can be sure at all times that you will be well taken care of and in good hands.
We did a 9-day tour fully organized by MoAfrika, including Johannesburg tour, Lesedi Cultural Village, Lion Park, Victoria Falls and Kruger National Park.
Can wholeheartedly recommend them to everyone.

June 28, 2019
Unprompted review

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