I will say it with full confidence that you can always shop with Mobiel.nl because it's a 100% good product and very fast in delivery and good quality phones of any products.
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Ordered the Samsung Galaxy S25 Ultra through Mobiel.nl and the entire experience was seamless from start to finish. The ordering process was straightforward, and the phone arrived the very next day —... See more
I had a terrible lt experience with them. I ordered a Samsung a57 5g a 2 year subscription and a 45w charger and during the process completed payment of €430.70. After that they requested a copy of id... See more
Company replied
Yes very good experience and better prices overall its good that you can pay when picking up your order than to pay money first and wait to be approved by data providers sometimes they don't approve a... See more
Company details
About Mobiel.nl
Written by the company
Het vergelijken en kopen van je mobiele abonnement of nieuwe telefoon doe je eenvoudig en snel bij Mobiel.nl. De online shop met telefoons en abonnementen. Wij zetten al het aanbod overzichtelijk op een rijtje, zodat jij zelf kunt bepalen wat bij je past.
Een nieuw abonnement bestellen of verlengen kan bij Mobiel.nl altijd. Het maakt hierbij niet uit of je je huidige abonnement ergens anders hebt besteld. Wij zorgen ervoor dat alles makkelijk en snel geregeld is. Kom je er online niet uit, dat zit er een team van specialisten klaar om je te helpen.
Bereikbaarheid klantenservice
- Ma-Vr: 09:00 – 22:00
- Za: 09:00 – 17:00
- Zo: 10:00 – 18:00
Mobiel.nl Support
Written by the company
Contact info
Nieuwstraat 22, 2266AD , Leidschendam, Netherlands
- info@mobiel.nl
- mobiel.nl
4.5
Excellent
79K reviews
Asks customers to review
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Good afternoon
Good afternoon. Can you help me? I need an activation code for a Samsung S25 Edge. I bought it from you.
September 10, 2026
All went perfectly fine
All went perfectly fine, the requested list of subscription documents could be a bit more concise.
September 8, 2026
Good company
Good company, received phone immediately, they processed the new "welcome gift" ever so smoothly also. No fuss. Efficient. Straight forward.
April 28, 2026
Service
I really appreciate their fast and reliable response. They solved my problem in almost no time.
August 29, 2026
I love it , it's really so convenient for me. I am the one don't want to bring the whole bags to shopping. Now I feel free to go.
I love it , because I doesn't want bring my whole bag for shopping. Now is free to go anywhere shopping..
August 30, 2026
Very quick and quality and price is…
Very quick and quality and price is great thanks
August 27, 2026
Thankyou for very fast delivery and for…
Thankyou for very fast delivery and for give us opportunity to have Iphone. More sells to come in your store☺️
August 23, 2026
I signed a two-year contract
I signed a two-year contract, the manager was sociable and competent in all my questions that arose.
August 15, 2026
Smooth delivery
August 11, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Got a new bundle with a device
Got a new bundle with a device, got the device and the box looked like it went through a paint shaker. Device had a scuff on it but alright whatever, I can live with that. A couple weeks later I thought nah this is a terrible phone so started the process to send it back. That was nearly a month ago. Had to chase them down for every step. We are now a month later, I don’t have the shipping box anymore, and they are sitting on my case. I am now sitting here without a phone and without any clarity as to what to do next. I can’t afford to drop the money on another phone out of nowhere so this case has to be settled first. CS always sounds like you contact them at the worst possible time and I don’t want to be the customer from hell. I worked CS for decades so I know it’s not the most flowery job. I just want this sorted so I can just exchange my device, I don’t even care at this point if they take the 10% off the value for whatever damage I didn’t cause. I’m using my computer for WhatsApp and taking phone calls from my iPad. I’m tired boss.
Edit:
They now tell me via e-mail that I can’t return it or cancel the order. I have to pay for the repair and can have the exact same model of device. So my options are forced to taking the p.o.s device, at a cost to me. Wow. Cool. Cool.
August 11, 2026
Unprompted review
Reply from Mobiel.nl
Dear Fragdoll62,
Thank you for taking the time to leave a review.
We're sorry to hear that you're not satisfied. We would like to resolve this for you as quickly as possible.
We have just requested more information about your order through Trustpilot. As soon as we receive this information, we will send you an email to assist you further and work together to find a suitable solution.
If you have any questions or comments, you can of course reply to the email.
Kind regards,
Team Mobiel.nl
Simple is love
August 4, 2026
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