The website makes promises about delivery that DAO cannot keep. Perhaps an update saying delivery in a few days, not the nest day. And yes, I ordered by the cutoff time for next day delivery.
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Ordered 3 items, but received only 2 of them. I have contacted Customer Service, and got an answer within a very short time frame with looking into the matter. The next day I have received the 3rd... See more
Det er godt nok super bestilte cover til iphone onsdag torsdag morgen var det i postkassen og det passer perfekt Kan kun anbefale at handle hos Mobilcover.DK
I've bought from mobilcovers.dk before and will absolutely do so again. They have super fast shipping and very responsive customer service. I recently received a wrong item in an order, so I sent... See more
Company details
Written by the company
Hos MOBILCOVERS.DK har vi det største udvalg af covers og tilbehør til alle smartphones på markedet. Vi sørger for at give dig en behagelig købsoplevelse ved, at gøre det nemt for dig at finde lige netop de covers, som passer til din mobil. Alle covers er testet, så vi er sikre på at de passer til de modeller vi har beskrevet, så du kan handle uden bekymringer. Vi bestræber os på at besvare e-mailhenvendelser alle hverdage indenfor 24 timer og har vi har telefonsupport alle hverdage.
Hos MOBILCOVERS.DK er du i gode hænder
Written by the company
- Lynhurtig levering – alle ugens 7 dage
- Vi leverer dag-til-dag, til din hjemmeadresse, i pakkeshop eller på arbejdspladsen. Hjemmelevering og pakkeshop leverer vi til alle ugens 7 dage. Vi leverer din ordre dagen efter, hvis du bestiller inden 22:00 alle ugens dage.
- God kundeservice og nem retur
- Vi bestræber os på at have branchens bedste kundeservice. Hos MOBILCOVERS.DK finder vi altid en løsning, så købsforløbet bliver en fornøjelse. 5-stjernet kundeservice og nem retur. Vores søde og hjælpsomme kundeservice sidder klar til at besvare alle dine spørgsmål, både på mail, chat og telefon. Vi besvarer e-mailhenvendelser inden for 24 timer på hverdage og har chat og telefonsupport alle hverdage fra kl. 09:00-12:00 og kl. 13:00-17:30. Mail: support@mobilcovers.dk Telefon: +45 93 93 66 93
- Danmarks bedste udvalg
- Hos MOBILCOVERS.DK har vi det største og bedste udvalg af covers og tilbehør til alle smartphones på markedet. Vores indkøbsafdeling sørger for, at være opdateret med de nyeste modeller, så du kan købe dit cover inden telefonen er i dine hænder.
- Gennemskuelige priser
- Hos MOBILCOVERS.DK er priserne overskuelige og yderst konkurrencedygtige. Alle covers koster fra 79 kr. og der er altid fri fragt, hvis du køber for mere end 400 kr. Der er ingen gebyrer på vores side. Hverken ved brug af betalingskort eller andet.
- E-mærket netbutik
- Du kan roligt handle hos MOBILCOVERS.DK - Vi er nemlig e-mærket. Vores netbutik overholder naturligvis gældende lovgivning og e-mærket gør, at du kan få råd og hjælp som forbruger.
- Følg os på Facebook og Instagram
- Følg MOBILCOVERS.DK på Facebook og Instagram og vær de første til at modtage nyheder, inspiration og tilbud. Vi kører løbende konkurrencer og andre events. Ses vi?
- Telefontid
- 09:00-12:00 og 13:00-17:30
- support@mobilcovers.dk
Lynhurtig levering – alle ugens 7 dage
Vi leverer dag-til-dag, til din hjemmeadresse, i pakkeshop eller på arbejdspladsen.
Vi leverer dag-til-dag, til din hjemmeadresse, i pakkeshop eller på arbejdspladsen.
Hjemmelevering og pakkeshop leverer vi til alle ugens 7 dage.
Vi leverer din ordre dagen efter, hvis du bestiller inden 22:00 alle ugens dage.
Vi har desuden sørget for at du får gratis fragt, hvis du handler over 400 kr. og de øvrige fragtpriser er presset helt i bund.
Contact info
Sindalsvej 3, 8240 , Risskov, Denmark
- 93936693
- support@mobilcovers.dk
- mobilcovers.dk
4.7
Excellent
68K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Good quality.
December 13, 2024
Great experience
December 5, 2024
Perfect Delivery Time/ Great Quality
Amazing delivery time and customer service. They only platform I use.
November 19, 2024
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Delivery was delayed and package was…
Delivery was delayed and package was already open
November 30, 2024
Reply from MOBILCOVERS.DK
HiBennevis,
Thank you so much for your review on Trustpilot – we truly appreciate you taking the time to share your experience with us.
We’re very sorry that your package was delayed and arrived a day later than expected. This is, of course, not acceptable, and we have already informed DAO about the delay to prevent similar situations in the future.
We’re also sorry to hear that the package may have been opened upon delivery, and regret that you didn’t reach out to us about this issue.
Please remember, you can always contact us at +45 93936693 or via email at rma@mobilcovers.dk if you have any questions about a product, delivery, or anything else. Our customer service team typically responds within 24 hours and is ready to assist if the quality doesn’t meet your expectations or if there are issues with a product.
Best regards,
SUPPORT - Mobilcovers.dk
False promise of fast delivery.
****UPDATED TO ADD - Phone case still NOT arrived. Now on Day 4 since the order! - totally unacceptable****
Do not trust this company will deliver in the time frame they advertise on their website. Bought a case as a gift with the delivery the 'next day'.
Three days later it is still not here and showing 'at the depot'. The company are NOT helpful and frankly do not seem to care. I will be requesting a full refund. Wish me luck.
December 1, 2024
Unprompted review
Reply from MOBILCOVERS.DK
Hi Hanne,
Thank you for your review on Trustpilot – we truly appreciate you taking the time to share your experience with us.
We are deeply sorry about the extra day’s delay in your delivery. This is certainly not the standard we aim to provide, and we completely understand how frustrating this must have been for you. Unfortunately, after Black Friday, we experienced some delays with DAO, which have thankfully now been resolved. However, we are genuinely sorry that your delivery was affected and sincerely apologize for the inconvenience caused.
Our customer service team has been in touch with you today to help resolve this issue, and we regret the trouble this has caused.
Once again, we apologize for the delay and hope to provide you with a much better experience in the future.
Remember, you can always reach us at 93936693 or by email at levering@mobilcovers.dk if you have any questions about delivery or anything else. Our dedicated customer service team responds within 24 hours and is ready to help find a swift solution.
Best regards, Customer Service, MOBILCOVERS.DK
Overall good experience
April 18, 2024
God og hurtig service.
God service. Hurtig levering. Urrem garmin instinct var billig men dog i god kvalitet og passer til uret. Behageligt at have på.
October 28, 2024
Very quick delivery!!
October 23, 2024
Incredible fast delivery
Incredible fast delivery.
I am impressed. Everything went very professional. Thank you
October 17, 2024
Top service.
October 17, 2024
Fast delivery the next day
Fast delivery the next day. On time, no problems etc. Recommenda.
October 17, 2024
Great quality and fast delivery
Just wanted a single simple item, but the incentive to purchase more for free delivery had me add stuff that I genuinely needed to my basket.
The selection was wide and varied. Prices decent, and shipping ultra fast in Denmark.
5 out of 5. Would use again in the future.
October 12, 2024
Great customer service!!
August 7, 2024
Unprompted review
Execellent
September 29, 2024
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