Multiple incidents where they lied to me about a new battery being in the phone when it was a old one, would send me emails that werent meant for me, horrible services in general
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I took the phone back just over a year, with same problem saying no sim. I thought well they where helpful last time. Since it was the same issue , I thought well they'll help me no not at all since i... See more
Scammers , bought a phone from them doesn’t connect to wifi and the wifi can’t turn on at all on the phone neither can the Bluetooth which is weird not even 4 days having it and it kept restarting its... See more
I normally don't write reviews. I did find this store a treasure. Their staff spent an afternoon patiently explaining their power lift chair line. The different brands and how different chairs a... See more
Company details
Information provided by various external sources
What is MobileCity.Shop? Over 350 000 happy customers since 2006 We have been selling mobile accessories since 2006. To be honest we are amazed ourselves by the number of sales we have made – 350 000 happy customers, that’s something. It means nearly 2300 orders per month. In fact we sold so many mobile accessories that if you created a tower of them, it would be 41,5 mi high - you could actually see curvature of the Earth! Even if we wanted to shake our customer’ hands, it would take us 14 full days. And that’s all without having any rest, food or sleep! And last but not least: We provide good service. Last month we had 99% of positive feedback.
Contact info
Krotoszyńska 35, B-02, 4A, 63-400, Ostrów Wielkopolski, Poland
- office@mobilecity.shop
- mobilecity.shop
No recent history of asking for reviews
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Hasn’t replied to negative reviews
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Excellent delivery time and service
my dash cam arrived yesterday and was delivered on the day they had estimated for, I was more then pleased with the service and delivery time also to mention the constant email updates about if my item has been dispatched, when it will arrive etc. was excellent.
Didnt receive anything but a refund a…
Didnt receive anything but a refund a month later, i ordered a screen protector but because the protector never came i took damage on the screen. Now i know to use a legit website
Good shopping experience
Ordered earpods from mobile city, took about a day and a half to arrive, they work perfectly and didn't get a chance to choose the color on checkout so I messaged them and they replied super quick. Overall a really good shopping experience and definitely would buy from them again!
Ordered samsung power bank
Ordered samsung power bank, much cheaper than samsung direct, quick delivery, hassle free transaction,thank you.
The bad reviews almost put me off but I…
The bad reviews almost put me off but I cannot fault them. I got a samsung led view case. They had the best price. €10 cheaper than Amazon. €20 cheaper that phone shops. Free shipping. It said 3-5 days for delivery and I got in 4 with UPS. Item was as described and genuine. What more can you ask for. Very happy. Would use again.
Quick and honest
After checking my order I found out that I had chosen the wrong cover (for a Note 10 Plus instead of the Note10). I tried to call them, but didn't get through so I e-mailed them at customer-chare (at) mobilecity.shop. Dawid answered within minutes telling me that he cancelled the order and that the payment was cancelled as well. I checked my paypal account and yes, only the new order payment was pending. So thumbs up for this one!
Don't buy from them
Don't buy from them. After full payment they text me my order out of stock and they cancel my order. I not get any refund yet still waiting
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