I do not recommend using Mobitouch for…
I do not recommend using Mobitouch for anyone looking to develop an app, especially startups that need an MVP or first version. I worked with them for over a year, spending more than 200,000 PLN (53.000 USD) on my MVP and initial app version.
The whole process was extremely stressful and unprofessional. The project manager assigned to me did not deliver on time, scope, nor budget, failed to communicate, and put my budget at risk with the MVP. The app had to be corrected repeatedly, and even after a year, the same notification issues kept coming back among other errors. They have also installed a link to their business on my website that I did not give consent to. They are not an honest business.
They lack both the competence and the right attitude. During the collaboration, I was repeatedly told that they handle big clients and big projects, so it was indicated to me that my small projects was not really worth the attention. Even after a manager replaced the PM, nothing changed – the same technical problems and the same dismissive attitude: my project was too small to care about really.
Now that I’m working with a different team and saving the project, I’ve learned that the entire notification problem was caused by the developer’s lack of competence (no surprise), which added extra costs to fix. The same lack of developer competencies resulted in interference with the release process, resulting in technical blocking of new releases for Androids, which caused further expenses. Of course Mobitouch could fix those if I paid them more. So no professionalism and no moral compass here, therefore the honest public feedback.
My advice to anyone:
Never let them use their test environment – set up your own. If you later try to move your project to a different team, they will want extra money to “help” you leave, eating into your budget.
Check estimates for graphic design tasks carefully – suddenly all tasks are listed as 8 hours.
I do not recommend them. It’s not worth the stress, tears, or money. Find a different company to develop your MVP and work on your dreams.
Reply from Mobitouch
Thank you for sharing your feedback.
We’re sorry to hear that our cooperation did not fully meet your expectations, and it is particularly disappointing to learn only now that this was your impression of working with our team. Projects at the MVP stage can be challenging and often involve differing perspectives on scope, risks, and responsibilities on both sides.
We work with clients of very different sizes, from large organisations to startups with projects much smaller in scale than SheRidez. Regardless of the size of the client or project, our team is committed to giving every project the attention and effort it deserves - something we are regularly recognised for by our clients.
We always operate in accordance with agreed principles, contracts, and technical standards. We respect your decision to continue the project with another team and sincerely wish you success in its further development.
If you would like to discuss or clarify any aspects, we remain open to direct contact.