Great service, fast delivery. Very easy to see the status of your "case" on their web-page. Would recommend Mobylife to anyone needing their phone repaired.
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
My phone was broken, it was sent to Mobylife and they fixed it. It works flawlessly now. My case took a bit longer than I expected, but perfect communication with the support center did not make me wo... See more
Company replied
I bought an iphone max 11 and it was so new. Not even 1 week in my hand. Very NEW. I found scratch on it, lets say in one of the phone's camera and the company where I purchased the phonee, sent it ri... See more
Company replied
Hello, Guys I got terable service. So.. First time there was problems wit signal, bluetooth, sound and etc... "You fixed phone" We got back phone.. and quess what.. again almost the same pro... See more
Company replied
Company details
Information provided by various external sources
Mobylife er førende i Norden indenfor service og reparation af mobile enheder. Hos os får du hurtigt, nemt og sikkert en autoriseret reparation udført med originale dele uden, at miste din fabriksgaranti. Desuden giver vi altid tre måneders garanti på reservedele og udført arbejde.
Contact info
Denmark
- mobylife.dk
People also looked at
A HOLISTIC DELIGHTFUL EXPERIENCE. THANK YOU
I shall definitely recommend Mobylife as the preferred mobile service company at any given point in time.
Right from when I first contacted the best customer service personnel (Ms. Melinda) and how she handled the whole service procedure of my faulty mobile phone (HTC10 that had battery issue), it was simply a joy ride.
They serviced my phone and changed not just the battery, but found some additional issues and fixed those too in RECORD TIME. I got my phone back to me BEFORE THE ESTIMATED TIME.
This is something we seldom see these days with any other service agency.
I could go on and on, but you get the point.
I would take this opportunity to thank the whole team working at Mobylife for their unending enthusiasm and professional attitude. Please keep up the good work and wish you all a wonderful time.
April 18, 2018
Unprompted review
Reply from Mobylife
Dear Shibu,
We are SO proud and so happy that we could help such a kind customer! And I really hope that your mobile phone is working now, so you can use it without any issue.
Thank you for your beautiful response, and i promise you that i will show all my lovely colleagues here in Åkarp, Ljungby and Poland your comment, so they can see that one of our customer became so happy with our service.
Have a nice day, and thank you so much for all the kind words.
Best regards
Melinda Fejza, Mobylife :)
Reply from Mobylife
Hi Farkhunda,
Thankeyou for your respons!
Have a nice day.
Best regards
Mobylife
fast and efficient
fast and efficient, sent in for repair, got the phone back in 3 days.
March 6, 2018
Unprompted review
Reply from Mobylife
Dear Xiangyu Chai
Thank you so much for your comment!
It means a lot for us when our customer are happy with our service :)
Best regards
Melinda Fejza, Mobylife
Sent my Huawei P10 lte for speaker…
Sent my Huawei P10 lte for speaker problems. I got it back with the message speaker and sub board has been changed and tested with no fault. But when I checked it, it did not solve the problem for even 1% ... what a bad level of service...
March 5, 2018
Unprompted review
Reply from Mobylife
Hello Tahir,
We are sorry to hear that you have had a bad experience.
I can se that we change the speaker and subboard, and after the service we also tested your phone for any errors or defects, and the tests were succesful.
If your phone is not working properly, please send send it back to us again, and we would gladly take another look at it.
Best regards
Melinda Fejza, Mobylife
Reply from Mobylife
Hej Ghada,
Det er os, der takker :-)
Med venlig hilsen,
Pia Horn, Kundeservicechef
status of phone replacement unknown after more than 3 weeks!
My case is the following, initially after sending in my phone to mobylife things went reasonably well. The case got processed, the phone was sent to an external workshop (this I don't fully understand since I thought Mobylife is a repair Shop) and I got the offer to receive a new phone due to the fact that repairing the old one would require spare parts, which are not purchasable within a short time frame. I agreed to these terms, which was 18 days (almost three weeks ago!).
Ever since nothing happened, mobylife did not give any update in the case wirhout request and the information I receive since then are very poor. So far the main amswer I got is that they don't know when I will receive either the repaired phone or a replacement.
And this status is very frustrating for a Customer, who bought an expensive phone that is still covered by the warranty. Almost three weeks without any precise answer about the time Frame die the repair or replacing a mobile phone is not acceptible. Even though, the response via messenging was usually very fast but since the information value is low I cannot recommend this shop. Customers should be valued more!
July 2, 2016
Unprompted review
Reply from Mobylife
Dear Christian,
thank You for Your review.
I am sorry that You feel the service provided by Moblife has not lived up to Your expectations. We always strive to give the service possible, since our customers are very important to us. You are correct in Your assumption that Mobylife is indeed a repair shop, however since we have workshops in several different countries, there are a few brands who have chosen to use one workshop as their primary and therefore, we here in Denmark send some repairs to Sweden and vice versa. In cases where a workshop is waiting for either spare parts or a phone replacement which is not in stock, we are dependent on information from the producer, so perhaps the lack of information that You have experienced in this case, is due us not having more information to give. But I would like to look into Your case and see if a mistake has been made, if You send a mail with Your ordernumber and a link to this review to trustpilot@mobylife.dk, I will investigate and get back to You.
Kind regards
Stefan G.
Mobylife Denmark Customer Service
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.