Moby Memory - Under New Ownership 2018 Reviews 

4,382
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

I purchased quite a few items from MM under the previous ownership & was sorry when they closed but I have been delighted to find them back & running. The New owners have been excellent same or si... See more

Company replied

Rated 1 out of 5 stars

How do we know it is under new, honest ownership? They can tell us anything, they have in the past. Why would anyone buy a company with such an appalling track record? In my case I ordered a high... See more

Rated 5 out of 5 stars

Moby Memory are always my first port of call, based on choice, cost and service. Been using this company for at least a decade and haven't found another supplier that can entice me away.

Company replied

Rated 5 out of 5 stars

I am pleased to say that the service I have just had under the new ,management was just as good as it was in the past. The price was excellent (128Gb USB 3.0 stick), and whilst delivery is of necessit... See more

Company replied

Company details

  1. Cell Phone Accessory Store

Information provided by various external sources

Moby Memory have been supplying phone, media device, computer, Laptop and storage products memory and for many years. We have a huge customer base incorporating, businesses from large industrial to niche boutiques, the vast education sectors, Clubs, charities, the list goes on! We have been and continue to be entrusted to deliver quality products and exceptional customer service.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

4K reviews

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No recent history of asking for reviews

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4.5

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(4,382)

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Rated 1 out of 5 stars

How do we know it is under new management?

How do we know it is under new, honest ownership?
They can tell us anything, they have in the past.
Why would anyone buy a company with such an appalling track record? In my case I ordered a high end SD card and received 2 empty micro SD card adaptors which did not even work. No end of emails and complaints produced anything other than standard put off replies until they simply stopped responding.
At the time the reviews were endless complaints of missing/wrong items and no responsee.

November 16, 2018
Unprompted review
Rated 5 out of 5 stars

happy with service

item as described and arrived quickly..would buy again

November 12, 2018
Unprompted review
Moby Memory - Under New Ownership 2018 logo

Reply from Moby Memory - Under New Ownership 2018

Thanks for your review, we hope you do visit us again!

Rated 4 out of 5 stars

Good

Thought whole experience was very user friendly.

November 12, 2018
Unprompted review
Moby Memory - Under New Ownership 2018 logo

Reply from Moby Memory - Under New Ownership 2018

Thank you! We do aim for a smooth customer experience, thanks for the review

Rated 5 out of 5 stars

Excellent and speedy service

Excellent and speedy service. Great products at a good price.

November 12, 2018
Unprompted review
Moby Memory - Under New Ownership 2018 logo

Reply from Moby Memory - Under New Ownership 2018

Happy to be of service and thank you for the 5 stars

Rated 2 out of 5 stars

My password was emailed to me (this is bad!)

My password was emailed to me, indicating that they are stored in plain text in your systems which is NOT ACCEPTABLE. Service was fine other than that, hence 2 stars not 1, but this is enough for me to not use your site again, and tell other people not to too.

November 12, 2018
Unprompted review
Moby Memory - Under New Ownership 2018 logo

Reply from Moby Memory - Under New Ownership 2018

Hi Martin,

I can assure you that details are stored in encrypted XML not plain text, as we have no previous contact with you regarding the matter I have now submitted a ticket for you and would very much like more details so we are able to resolve the issue.

Sincerely
Lloyd

Rated 5 out of 5 stars

Great service..

Great service... Very quick and very good product

November 7, 2018
Unprompted review
Moby Memory - Under New Ownership 2018 logo

Reply from Moby Memory - Under New Ownership 2018

Glad you are happy with the product, thanks for the 5 stars

Rated 5 out of 5 stars

Easy to order

Easy to order, pay for & arrived when the notification said it would. Hassle free.

November 6, 2018
Unprompted review
Moby Memory - Under New Ownership 2018 logo

Reply from Moby Memory - Under New Ownership 2018

Thank you so much .

Rated 4 out of 5 stars

The process was very straightforward…

The process was very straightforward and easy to carry out. I received exactly what I ordered and in very good condition.

November 5, 2018
Unprompted review
Moby Memory - Under New Ownership 2018 logo

Reply from Moby Memory - Under New Ownership 2018

Always happy to help!!

Rated 5 out of 5 stars

Excellent service.Top branded products…

Excellent service.Top branded products at really cheap prices & free delivery too. I highly recommend Moby Memory.

November 5, 2018
Unprompted review
Moby Memory - Under New Ownership 2018 logo

Reply from Moby Memory - Under New Ownership 2018

Great review!!!

Rated 5 out of 5 stars

Item was very well priced and arrived…

Item was very well priced and arrived promptly. They took payment by PayPal, which made me confident in the transaction. The shopping cart screen was clear and it was easy to ship to an address that was different to the billing address. Will use again.

November 5, 2018
Unprompted review
Moby Memory - Under New Ownership 2018 logo

Reply from Moby Memory - Under New Ownership 2018

Always welcome back. Thank you

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