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Mocafino Reviews 1

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TrustScore 3 out of 5

3.2

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3.2

Average

TrustScore 3 out of 5

1 review

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TrustScore 2.5 out of 5

2.5

(11)

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

Wrong description and damaged packages


I have used this shop twice. The first time was all good. The second time no. They provided a product that, according to the description in their webpage, is for espresso machine, but it is not; the package tells it clearly. Moreover, the product (two packages) came without vacuum because both (!) had a mini hole. They refused to provide a replacement or reimbursement, unless I pay the cost for returning the items myself. (The cost of shipping for a personal user is more than the cost of the coffee itself.) The other products I purchased were ok, but the overall experience has been bad.

August 29, 2025
Unprompted review

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