MODE Auto Concepts Reviews 298

Best spacers on the market!!
Highly recommended !!!

Have emailed multiple times regarding some products, yet to hear back 🤷‍♂️

Wrong parts and they haven't offered refund. Only restated that my parts don't fit. Willing to revise this post if they stand behind their product.

I ordered a Splitter - after waiting a week or so for delivery I enquired where it was up to and was told it had been delivered. Upon chasing up the courier MODE had addressed It incorrectly. When I chased up with MODE they denied this, made excuses, lied etc. It took me finding the person it had gone to on Facebook to chase it up, confirm that they were at fault, and ship me a new splitter which took over 4 weeks in total. Absolutely appalling service - won't be shopping again.

Everyone has been helpful and answered questions

Sent several emails with no response for a refund on damaged product disgraceful!!

Item never came also never recieved a tracking order I emailed multiple times I am now under the impression that this is a scam and not to be trusted

I've bought a charge pipe, boost pipe and catless downpipe for my 428i from Mode recently. Little do they know that I'm coming back to buy everything they have for it. Haha. Excellent quality products as show by their own m2 Competition out the front, which is absolutely gorgeous. Thanks blokes, keep up the good work.

I ordered bolts for my car and immediately the admin messaged me for further details. Turns out that I mistakenly did incorrect research and ordered the wrong bolts. MODE Auto Concepts corrected this and sent the correct bolts. It was received in less than 5 days. Great service!

Quality Parts, unfortunately received the wrong item. But they were quick to respond and resolve the issue. Would buy again..

quality parts and service

Quality product. Wheel spacers. Have not put on car yet. Packaging was remarkably good. Machining and finish look excellent. Very good product tracking.

Thank you for your prompt delivery. Nice to do business with you 😜

It was a very easy pickup from their warehouse. Very quick to deal with and even gave me some advise on what will be my next purchase.

I live on the sunshine coast and ordered your part from Brisbane. Unfortunately as per your website you said that it's same day dispatch. I ordered pretty early on in the day on Wednesday. I payed extra for express postage. (1-2 day delivery) I needed the part by Friday. I even sent a courtesy email to say I need it sent away on the day of order.
No response, eventually I got an email saying it has been sent to the post office on Thursday evening.
You part arrived on Monday, the same time as a part I also ordered from Melbourne, at the same time your order was put through. Tried calling but couldn't figure out who was who on your website.

It is now March & still no response from Mode. I will stop thinking that someone from Mode may contact me as they obviously do not care when there is a problem. This is obvious by others that have commented.
No problem when everything goes well, when it doesn't no one cares

Great local supplier for M2 g87 parts as overseas suppliers have huge/overinflated delivery costs. Parts were as detailed, looking forward to more g87 parts being available.

Delivery was also very efficient and cost effective.

Can’t fault them, great customer service and great pricing. Helped me import an exhaust from Austria with no hassles, arrived quickly and sounds amazing!

I Have basically Built My Bmw 435i Into A Monster Using Parts That I brought From Mode Auto Concepts, Product Quality is 10/10 Service From The Mode Team is 100% Alongside Delivery Times.