moDecor Reviews 552

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Although the guarantee had long expired after 5 years, Oakface Ltd sent a spare part for my Eames chair, which I had bought at MoDecor, out of goodwill and completely free of charge. Not even postage... See more

Rated 1 out of 5 stars

Eames chair delivered in two shipments but second shipment delayed and no communication. Major issues on quality control, not able to screw in base plate as missing holes and no thread, base of chair... See more

Company replied

Rated 5 out of 5 stars

The sent item is of much better quality than the ones I received 4 years ago. Still, the castor covers made of galvanized sheet metal could be more solid, but this detail does not affect so much the o... See more

Rated 5 out of 5 stars

I ordered Barcelona Ottoman and Arco Lamp. I was nervous about the quality of these items ordering online and with only website photos to judge by.... Ordering and delivery was efficient and tim... See more

Company details

Written by the company

Bei moDecor finden Sie hochwertige Klassiker der Designgeschichte inspiriert durch die klassischen Entwürfe der Top Designer dieser Welt.


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4.5

Excellent

TrustScore 4.5 out of 5

552 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

If you have a problem you're screwed

They say they have 5 year guarantee. Our couch broke after less than 6 months. We were to get a spare. The spare was also defective, which we claimed at the day of the arival. They then offered 150€ refund, but we still wanted product to be replaced which is our right. They said it would be put in motion but after this we never hear from them again. In fact customer support is now playing dead, we are receiving zero respons regardless of inquiry. Also company is actually not registered in Germany, this is a typical shell corporation (Briefkastenfirma)

August 1, 2022
Unprompted review
Rated 5 out of 5 stars

Everything’s ok

Everything’s ok.

That’s already my third order, order is always in a good quality - so I will order again. For sure

June 20, 2023
Unprompted review
Rated 5 out of 5 stars

very happy with my order

very happy with my order.
everything was fine, delivery in under 7days.
excellent, i can recommend this website.
the chairs and the table are in a very good condition and quality.

June 6, 2023
Rated 5 out of 5 stars

Ordered Barcelona daybed arrived…

Ordered Barcelona daybed arrived promptly and in very good quality.
I ordered a also LC chair last year and it was just as super packaged and met my expectations.
I would order again at any time.

May 18, 2023
Unprompted review
Rated 5 out of 5 stars

Reasonable prize for good value

The sent item is of much better quality than the ones I received 4 years ago. Still, the castor covers made of galvanized sheet metal could be more solid, but this detail does not affect so much the overall appeal.

March 28, 2023
Rated 5 out of 5 stars

Leather applications of the products…

Leather applications of the products are produced in very good and high quality. Hardware components and mechanics have some little weak points in regard to material and fixings. All in all nice and very comfortable replicas for daily usage. Shipment was deliverd in time and in the exact ordered manner.

January 28, 2023
Rated 5 out of 5 stars

Easy, quick and correct

I was very happy with the delivery. The goods correspond to the information and the delivery not only went smoothly, but also very quickly.

November 15, 2022
Rated 4 out of 5 stars

Great service and fast delivery

Great service and fast delivery. Chairs look great, but unfortunately they are not very comfortable. But what can you expect if you know the price for an 'original' LC2 chair (approx. 5.500 eur). So, in the meantime I do enjoy watching these chairs while saving for the original ones to buy.

November 18, 2022
Rated 5 out of 5 stars

Excellent Office Chair

Product description, purchase handling, product delivery and the product itself were/ are very professional and satisfactory.

October 12, 2022

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