Fantastic, they couldn’t get a higher score if they tried as it’s already been reached 10/10 as usual, my uncle has been collecting their Buses for years, customer service is one of the best at corr... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Mark, team, you guys know how much I adore the models you create for us! I’ve never missed a release yet, the enclosed catalogue only serving to whet my appetite further for 2026! Thanks so mu... See more
The quality of the finish and the level of detail make this an excellent piece of work. I am pleased with my previous MBC models and will continue to purchase from the care evident in their production... See more
Excellent customer service, well listed on the website if you can't see what you want,just search for it until you see what you want. Just put in basket and no worries delivery will come to you very q... See more
Company details
Written by the company
Specialist hobby shop with years of experience in this field, constant research and source model buses from around the world.
Contact info
155 Heath Road, TW1 4BH, Twickenham, United Kingdom
- modelbusescollection.com
4.8
Excellent
284 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great lads
Great lads. Totally trust worthy and good people to do business with. Can’t recommend them highly enough
September 7, 2023
Easy to use website
Easy to use website. Great choice of models online. Detailed information given for each model and they have many exclusive models. Great communication and items always well packaged. Highly recommended.
August 30, 2023
Excellent website & easy order system…
Excellent website & easy order system to navigate through. Initial communication with seller was highly responsive.
July 31, 2023
Fast and reliable service
Fast and reliable service. Model arrived in good condition and was priced well.
July 6, 2023
Worth the price
Bought a bus model to my 4yo son that loves buses and trains, he really loved his new toy, that arrived in perfect timing, never seen him enjoying his toy so much before. It arrived next working day and the communication was friendly with fast reply.
Lovely company and product, highly recommended.
June 26, 2023
Excellent customer service keeps you…
Excellent customer service keeps you updated and informed when you are going to get your item and lets you know when the item is arriving. Thank you for your services.
February 25, 2023
The shop is a nice cosy place
The shop is a nice cosy place. There is alarge variety of models from all manufacturers.
The staff are very friendly and extremely knowledgeable.
May 19, 2023
It was so easy to buy
It was so easy to find my way around the site to order just what I wanted. Excellent service and customer care and very good communication
April 29, 2023
Buses arrived fast and in great condition
Buses arrived well packed and look really nice. I will be ordering again
April 18, 2023
Excellent website for purchasing rare…
Excellent website for purchasing rare bus models. Great service and would happily buy models from this website again
April 12, 2023
Reply from Model Buses Collection
Thank you for your review John! Hope you enjoy your model:)
Impressive
Wide choice of products, great bargain, fast shipping, amazing and impressive
March 15, 2023
Fast and efficient service and…
Fast and efficient service and delivery. Hassle free shopping. Great selection of models too! Didn't know how rare my model I purchased was until it arrived so it was a nice surprise!
January 11, 2023
yes there didt
December 21, 2022
Very please with the collection
December 10, 2022
The little shop that does
Interesting shop, has a variety of models for sale, keenly priced vs. well known online sites, especially for those hard to find older models.
Black Friday offers were great and the one off editions on offer are unusual and worth a look if you like modernity.
Overall does what its name suggests - will be back for more.
November 20, 2022
Great customer service
Great customer service, easy to use website, brilliant communication
October 15, 2022
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.