ModelManagement.com Reviews 1,779

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Customers praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. Customer service is frequently highlighted as exceptional, with many people appreciating the personalized, understanding approach. The user experience on the platform is often described as excellent, with consumers noting the efficiency and ease of their overall experience, including the simple application process for castings. However, some customers also noted issues with the website, such as pictures not displaying after approval, which made castings useless. A few other people also felt that the subscription model was not transparent, with some finding it difficult to cancel and others feeling that opportunities were limited without paying for a premium membership.

What people talk about most

User experience

People report positive experiences with user experience. Many reviewers found the platform easy to use for... See more

Website

Customers had ambiguous experiences with the website. Many found it easy to navigate, user-friendly, and a... See more

Staff

Reviewers mention positive feedback about staff. Customers frequently praise the team for being helpful,... See more

Customer service

Users describe positive interactions with customer service. Many customers praise the helpfulness and quick... See more

Subscription

Reviewers highlight ambiguous aspects of subscription. While some customers were satisfied, receiving... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Though I registered long time ago, I nearly never used the platform until late 2024 for a very special fashion shoot event in Berlin. I then decided to go for Premium which really offers t... See more

Company replied

Rated 5 out of 5 stars

I signed up on ModelManagement a while ago and recently got back in touch with their team. They were really responsive and offered me a 1-month trial to explore the platform and apply to castings. I’m... See more

Company replied

Rated 5 out of 5 stars

I've been on this site for many years as a non-paying subscriber. I received several offers from various agencies showing an interest in me,as they were interested in possibly using me, but I wasn't q... See more

Company replied

Rated 5 out of 5 stars

My name is Diane, I'm a professional Actress and Dancer from Paris. It been years that artists struggle to create and live with their own art in France, especially since Covid. I'm so glad that... See more

Company replied


Company details

  1. Web Collaboration Platform

Written by the company

ModelManagement.com is the global leading platform for content creation and model management which connects talents and clients world wide.


Contact info

4.1

Great

TrustScore 4 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 97% of negative reviews

Typically replies within 2 weeks

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Rated 4 out of 5 stars

A solid start for aspiring models

I’m giving 4 stars instead of 5 only because I believe there’s room for improvement in terms of response time and perhaps more guidance for newcomers.

Overall, it’s a trustworthy and helpful platform for anyone looking to start or grow in the modeling world.

July 10, 2025
ModelManagement.com logo

Reply from ModelManagement.com

Hello Islam Seif,

Thanks so much for the 4-star review! We really appreciate your kind words and totally hear you on the response time and support for newcomers, that’s helpful feedback, and we're always working to improve.

Glad to know you find the platform trustworthy and helpful. Wishing you all the best on your modeling journey, and if you ever need anything, we’re just a message away!

Kindly,
The ModelManagement Team

Rated 1 out of 5 stars

useless

This app is useless! There is a bug at the moment so even some of my conversations are linked to totally different account
I paid for premium, big mistake
Save your money do not buy it!

June 28, 2025
Unprompted review
ModelManagement.com logo

Reply from ModelManagement.com

Hello Petr Vecera!

We’re really sorry to hear about your experience, and we understand how frustrating it must feel.

What you described sounds like a technical issue we're actively working to resolve. If you haven’t already, please reach out to our support team with your account details so we can look into it and fix the error with your conversations being mislinked.

We appreciate your feedback as it helps us improve. Thanks for giving us the chance to do better.

Kindly,
The ModelManagement Team

Rated 1 out of 5 stars

I was a premium subscriber for one…

The platform looks modern and promising, but doesn’t deliver. My advice to anyone considering paying: avoid it.

I was a premium subscriber for one year and in this period of time I applied to 256 castings through the platform - and received zero feedback. No replies, no invitations, no signs of interest in my profile.

I actually participated in some of those castings through my agency, proving *some* were real. But via Model Management, I was never even considered.

Worse still: most castings seem to be posted by the platform itself, and whenever I questioned the lack of response, I only got polite but evasive replies.

I wasted time and money.
Zero real opportunities - important to mention that I applied only to castings my profile fit it.

P.S.: It’s a pity ModelManagement isn’t listed on Google Maps, where reviews tend to have broader reach — especially considering they do have a physical office.

June 27, 2025
Unprompted review
ModelManagement.com logo

Reply from ModelManagement.com

Hello Cleo,

Thank you for taking the time to share your experience. We're really sorry to hear that your experience with Premium didn’t meet expectations. Applying to so many castings without a single reply is understandably frustrating, and we know how disheartening that can be.

While we work to connect talent with real opportunities, we recognize that not receiving replies from clients can feel like a dead end.

You also raised a valid concern about castings posted by the platform. Some castings are indeed managed internally for trusted clients, but your feedback makes it clear we need to improve transparency and communication around this.

Thanks again for your honest review. We take it seriously and will continue working to make the platform more effective for models like you.

Kindly,
The ModelManagement Team

Rated 5 out of 5 stars

Excellent support

June 24, 2025
ModelManagement.com logo

Reply from ModelManagement.com

Hello,
Thank you so much for the kind words! We're really glad to hear you had a great support experience. If you ever need help again, we're here for you!
We wish you all the best,
The ModelManagement Team

Rated 1 out of 5 stars

SKAM!!!!!! DON'T PAY

THIS IS TOTAL SKAM!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! DONT PAY FOR ANYTHING. SAVE YOUR MONEY ON BETTER THINGS THEN BELIEVING THIS SITE.

June 11, 2025
Unprompted review
ModelManagement.com logo

Reply from ModelManagement.com

Hello Kelly,

Thanks for your feedback. We're sorry to hear that you feel this way.

We take feedback like yours seriously, and we’d really like to understand what happened. Our platform is home to thousands of real models and professionals who connect and collaborate every day. If you had a negative experience or feel something didn’t meet your expectations, we’d appreciate the chance to look into it and help make things right.

Please feel free to share more details with us at support@modelmanagement.com so we can assist you directly.

Kindly,
The ModelManagement Team

Rated 5 out of 5 stars

I love ModelNow.You guys are…are amazing

I love ModelNow.You guys are amazing.Pending the fact that I have not subscribed to a Pro but you carry every member of your community.

June 3, 2025
ModelManagement.com logo

Reply from ModelManagement.com

Hello Unyime,

Thank you so much for your lovely message!

We’re really happy to hear you’re enjoying your experience with Model Now. It means a lot to us that you feel included and supported, regardless of your membership type.

If you ever have questions or need help with anything, we're just a message away.

Kindly,
The ModelManagement Team

Rated 5 out of 5 stars

Easy, reliable and good coms

Hazel has been amazing all along the process from booking to shoot day to payment. The whole process was smooth, with clear communication and easy instructions. Thank you so much it was an amazing first modelling experience.

June 10, 2025
ModelManagement.com logo

Reply from ModelManagement.com

Hello Lucie,

Thank you so much for your kind words!

We're really glad to hear your first modeling experience went so well and that Hazel was such a great support throughout the process. Clear communication and a smooth experience are exactly what we aim for, so it’s wonderful to know that came through.

Wishing you many more great opportunities ahead!

All the best,
The ModelManagement Team

Rated 4 out of 5 stars

I just signed up for modelmanagemt.com…

I just signed up for modelmanagemt.com however I see I have to upgrade to a premium membership to apply to castings. Is it worth the money?

June 9, 2025
Unprompted review
ModelManagement.com logo

Reply from ModelManagement.com

Hello Simone,

Thank you for your feedback!

Having Premium is definitely worth it if you're serious about getting cast. It's what unlocks the ability to apply to most castings, boosts your visibility to clients, and gives you access to features that help you stand out. Many models have landed real jobs through it, so if you're ready to take that next step, it's a solid investment.

You can message us anytime and we will help you get started.

Kindly,
The ModelManagement Team

Rated 4 out of 5 stars
ModelManagement.com logo

Reply from ModelManagement.com

Hello,

Thank you for your feedback! That really means a lot. We're glad we could help! If you ever need anything else, don’t hesitate to reach out.

Kindly,
The ModelManagement Team

Rated 5 out of 5 stars

I’ve had the best experience ever

I’ve had the best experience ever. It’s a very secure place, t build your modeling career.
It’s Also the greatest changes, and the support is highly appreciated

Love Modelmanagement

June 3, 2025
ModelManagement.com logo

Reply from ModelManagement.com

Hello!
Thank you so much for your kind words! We're really happy to hear you've had such a great experience and feel supported on your journey. Your feedback means a lot to us, and we’re excited to keep being part of your modeling career.
Kindly,
The ModelManagement Team

Rated 5 out of 5 stars

Real casting opportunities

Real casting opportunities

June 3, 2025
ModelManagement.com logo

Reply from ModelManagement.com

Hello,
Thanks so much for your feedback! We're glad to hear you’re finding real casting opportunities on the platform; that’s exactly what we aim to provide. If there’s anything we can do to support you further or help you land even more castings, feel free to reach out! 
Kindly,
The ModelManagement Team

Rated 1 out of 5 stars

No Response …

I sent them an message and to this day no one responded in addition, I messaged them through Instagram

May 28, 2025
Unprompted review
ModelManagement.com logo

Reply from ModelManagement.com

Hi Tyshondra,
We’ve checked and couldn’t find any account on ModelManagement.com or message on Instagram under your name. Please keep in mind that with over half a million followers, replying to all Instagram DMs can take time, which is why we always recommend using our official support channel.

Our support team typically responds within 24 to 48 hours. In fact, we can see a message was sent to support last week and was replied to. If you haven’t seen the response, please check your spam folder or get back in touch via our Help Center.

We always aim to offer support promptly and clearly and we believe reviews are most helpful when they reflect the full context of a situation.

Best regards,
The ModelManagement.com Team

Rated 5 out of 5 stars

The interface is great

The interface is great. The set up of the account went smoothly

May 14, 2025
ModelManagement.com logo

Reply from ModelManagement.com

Hello!
Thanks a lot for sharing this! We put a lot of thought into making the setup process as smooth as possible, so it's really encouraging to hear that everything went well for you. If there’s anything you’d like to explore or need help with as you get started, we’re happy to support you! We wish you all the best!

Kindly,
The ModelManagement Team

Rated 1 out of 5 stars

Charged After Cancellation – No Access, No Refund

I subscribed to a membership on ModelManagement.com and later suspended my subscription due to the lack of opportunities. Despite canceling, they charged me €99.99 without my consent in May. To make matters worse, I was unable to log into my account.

I contacted their support team and provided the exact email and transaction date. They responded claiming they couldn’t find my account — even though I gave them all the correct information. This seems like a tactic to delay or avoid refunding customers.

This is unacceptable. I’ve now had to contact consumer protection authorities and my bank to dispute the charge. Be very cautious with this company’s subscription practices. They make it extremely difficult to stop billing and offer poor customer service when issues arise.

Until this is resolved properly, I cannot recommend this platform.

May 13, 2025
Unprompted review
ModelManagement.com logo

Reply from ModelManagement.com

Hello Alexis!

Thank you for your feedback. We are sorry for any inconvenience that this situation has caused. We’ve reviewed your case with our support team and found that the initial confusion was due to a different email address being used than the one linked to your account. Once you provided the correct email, we were able to locate your account and explain that the charge was the result of a subscription renewal, which had not been canceled in advance and had been previously communicated. This is also outlined in our Terms & Conditions.

If you have any further questions or need additional support, feel free to DM us or reach out to our support team at support@modelmanagement.com. Thank you!

Respectfully,
The ModelManagement Team

Rated 5 out of 5 stars

Honest

Professional, easy to use, full of resources, honest, safe.

May 15, 2025
ModelManagement.com logo

Reply from ModelManagement.com

Hello Counter Film,
Thank you so much for your kind words! We're happy that you've had a positive experience and that you find the platform professional, easy to use, and full of valuable resources. Creating a safe and honest space for models and professionals is at the heart of what we do, so your feedback truly means a lot to us.

If there’s ever anything you need or any way we can support you further, don’t hesitate to reach out. Wishing you lots of success in your modeling journey!
All the best,
The ModelManagement Team

Rated 5 out of 5 stars

good website

May 15, 2025
ModelManagement.com logo

Reply from ModelManagement.com

Hello!
Thank you for your feedback! We’re glad to hear you think it’s a good website. If you ever have suggestions or need support as you navigate the platform, we’re always here to help.

Wishing you the best in your journey!

- The ModelManagement Team

Rated 5 out of 5 stars

I’ve had an amazing experience

I’ve had an amazing experience using Modelmanagement.com. The platform is full of legitimate job opportunities for both new and experienced models. I especially appreciate how easy it is to create a profile, apply to castings, and communicate directly with clients.

Since joining, I’ve booked several paid jobs and the support team has always been responsive and helpful. It’s a great community where talent is respected and given real opportunities. I highly recommend it to anyone serious about building a modeling career.

May 8, 2025
ModelManagement.com logo

Reply from ModelManagement.com

Hello Paula,

Thank you so much for your amazing review! We're happy that you've had such a positive experience on ModelManagement.com and that you've already booked castings through the platform.

It means a lot to us to know that you find the platform easy to use and that our support team has been helpful along the way. We’re proud to be a community where talent is genuinely valued and given opportunities.

Wishing you continued success in your modeling career, and thank you again for recommending us!

All the best,
The ModelManagement.com Team

Rated 5 out of 5 stars

Everything was nice and easy with them!

Everything was nice and easy with them!

May 6, 2025
ModelManagement.com logo

Reply from ModelManagement.com

Hello Gerard,
Thank you so much for your kind words! We're happy to hear that everything went smoothly for you. If you ever need anything or have questions, we're always here to help. Just send us a message at support@modelmanagement.com anytime. Wishing you continued success on your journey!
Kindly,
The ModelManagement Team

Rated 5 out of 5 stars

Brilliant💯👌✨️👏Best service

Brilliant💯👌✨️👏Best service

May 7, 2025
ModelManagement.com logo

Reply from ModelManagement.com

Hello Faleka,
Thank you so much for your kind words! We're thrilled to hear you’re happy with the service. If you ever need anything, we're just a message away!
We wish you all the best,
The ModelManagement Team

Rated 5 out of 5 stars

There are very kind people and always…

There are very kind people and always ready, to help me. ❤️

May 6, 2025
ModelManagement.com logo

Reply from ModelManagement.com

Hello Ioana,
Thank you for your lovely feedback! We're so glad to hear that you felt supported. Our team is always here and happy to help.
Kindly,
The ModelManagement Team

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