ModelManagement.com Reviews 1,779

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Customers praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. Customer service is frequently highlighted as exceptional, with many people appreciating the personalized, understanding approach. The user experience on the platform is often described as excellent, with consumers noting the efficiency and ease of their overall experience, including the simple application process for castings. However, some customers also noted issues with the website, such as pictures not displaying after approval, which made castings useless. A few other people also felt that the subscription model was not transparent, with some finding it difficult to cancel and others feeling that opportunities were limited without paying for a premium membership.

What people talk about most

User experience

People report positive experiences with user experience. Many reviewers found the platform easy to use for... See more

Website

Customers had ambiguous experiences with the website. Many found it easy to navigate, user-friendly, and a... See more

Staff

Reviewers mention positive feedback about staff. Customers frequently praise the team for being helpful,... See more

Customer service

Users describe positive interactions with customer service. Many customers praise the helpfulness and quick... See more

Subscription

Reviewers highlight ambiguous aspects of subscription. While some customers were satisfied, receiving... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Though I registered long time ago, I nearly never used the platform until late 2024 for a very special fashion shoot event in Berlin. I then decided to go for Premium which really offers t... See more

Company replied

Rated 5 out of 5 stars

I signed up on ModelManagement a while ago and recently got back in touch with their team. They were really responsive and offered me a 1-month trial to explore the platform and apply to castings. I’m... See more

Company replied

Rated 5 out of 5 stars

I've been on this site for many years as a non-paying subscriber. I received several offers from various agencies showing an interest in me,as they were interested in possibly using me, but I wasn't q... See more

Company replied

Rated 5 out of 5 stars

My name is Diane, I'm a professional Actress and Dancer from Paris. It been years that artists struggle to create and live with their own art in France, especially since Covid. I'm so glad that... See more

Company replied


Company details

  1. Web Collaboration Platform

Written by the company

ModelManagement.com is the global leading platform for content creation and model management which connects talents and clients world wide.


Contact info

4.1

Great

TrustScore 4 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 97% of negative reviews

Typically replies within 2 weeks

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Rated 1 out of 5 stars

What a waste of money

What a waste of money, no contact from them, no work at all, but money still collected.
Steer clear

March 18, 2025
Unprompted review
ModelManagement.com logo

Reply from ModelManagement.com

Hello Stephen,
We’re sorry to hear that your experience hasn’t met your expectations. ModelManagement connects talent with casting professionals, but securing opportunities depends on factors like profile completeness, portfolio quality, and active applications. We’d love to assist you in improving your chances of getting noticed. Feel free to reach out to our support team so we can provide tips and ensure you're making the most of your membership.
Kindly,
The ModelManagement Team

Rated 5 out of 5 stars

Very Professional Website

Very Professional Website, ideal to find the best models for photigraphers.

March 7, 2025
ModelManagement.com logo

Reply from ModelManagement.com

Hello Swarnadip!
Thank you for your kind words! We're glad you find our platform professional and helpful for connecting with models. Wishing you great success with your photography projects!
Kindly,
The ModelManagement Team

Rated 5 out of 5 stars

Signing up was easy & customer service…

Signing up was easy & customer service has been very helpful & swift with any queries I’ve had setting up my account. I have been offered a one month free upgrade to leave this review & am looking forward to applying to castings.

March 7, 2025
Unprompted review
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Reply from ModelManagement.com

Hello Paris,
Thank you for sharing your experience! We're glad to hear that signing up was easy and that our customer service team has been helpful. We appreciate your feedback and hope you enjoy your free upgrade and the opportunities available. Best of luck with your applications!
Kindly,
The ModelManagement Team

Rated 5 out of 5 stars

Excellent collaboration

Excellent collaboration! Thank you for everything. We look forward to working again in the future. :)

March 6, 2025
ModelManagement.com logo

Reply from ModelManagement.com

Hello Julia,
Thank you for your kind words! We're thrilled to hear about your positive experience and look forward to collaborating again in the future. Wishing you much success!
Kindly,
The ModelManagement Team

Rated 1 out of 5 stars

I am deeply disappointed with Model…

I am deeply disappointed with Model Management and their misleading business practices. A year ago, I made an initial payment, expecting transparency and fair treatment. However, without any clear prior notification, they automatically renewed my subscription and charged me €99 for a service I neither use nor intend to use.

When I reached out for a refund, their response was dismissive, hiding behind their refund policy instead of acknowledging their failure to properly inform customers. Ethical companies send reminders before charging their users—Model Management does not. Instead, they rely on people forgetting about their subscriptions so they can quietly take money from their accounts.

This feels like a scam, and I strongly advise others to stay away from this platform. A company that operates this way does not value its customers—only their money. Be warned before signing up!

March 3, 2025
Unprompted review
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Reply from ModelManagement.com

Hello Minavvar,
Thank you for sharing your feedback. We’re truly sorry to hear about your disappointment and understand how frustrating unexpected charges can be.

At ModelManagement.com, we aim to be as transparent as possible about our subscription plans. When a user subscribes, the renewal terms are outlined in the subscription confirmation email, and the subscription renews automatically unless canceled before the next billing cycle. While we do provide details about this in our terms and confirmation emails, we understand that reminders before renewal would be helpful, and we appreciate your perspective on this.

Regarding your refund request, we follow our policy to ensure fairness for all users, but we never intend to come across as dismissive. We value every member of our community and take feedback like yours seriously.

We appreciate your honesty and will continue working on ways to improve the user experience. If there’s anything else we can do to address your concerns, please let us know.

Kindly,
The ModelManagement Team

Rated 4 out of 5 stars
ModelManagement.com logo

Reply from ModelManagement.com

Hello!
Thank you for your positive feedback! We’re glad to hear that you’ve had a trustworthy experience with photographers on our platform. If you ever need any assistance or have more feedback to share, feel free to reach out. Wishing you all the best!
Kindly,
The ModelManagement Team

Rated 5 out of 5 stars

Feed back from a Subscriber for several years

Subscriber for several years, model mgt give me thé opportunity to contact and hier model for ly photos project.
Also i would like to underline a very important point : model mgt give me thé opportunity to set up and establish a clear, unambiguous, relationship with model, in comparison with the use of social networks such as IG or FB.
Jc

March 2, 2025
ModelManagement.com logo

Reply from ModelManagement.com

Hello, JC!

Thank you for being a loyal subscriber for several years! It’s great to know that ModelManagement.com has been a valuable tool for connecting with models for your photo projects while ensuring clear and professional collaborations. Your kind words mean a lot to us, and we truly appreciate your support. If you ever need any assistance, feel free to reach out. Wishing you continued success in your projects!

Kindly,
The ModelManagement Team

Rated 5 out of 5 stars

Great opportunities

Model management sents me a lot of great casting opportunities every month. Sadly at the beginning you are only able to apply to one, after that you have to upgrade. But I’m very grateful that they offered me a free month of premium for leaving a review. The support answers very quickly and I’m already super excited for the upcoming castings.

February 28, 2025
Unprompted review
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Reply from ModelManagement.com

Hello! Thank you for your kind feedback! We're happy to hear that you're enjoying the casting opportunities and that our support team has been helpful. We appreciate you sharing your experience, and we’re excited for you to explore even more opportunities. Wishing you the best of luck with your modeling journey!
Kindly,
The ModelManagement Team

Rated 1 out of 5 stars

very disappointed

Site is not very well made and often errors happen like pages not loading...
And as a Premium Pro member the customer support did not help me with a problem posting reviews for models and I did not get an answer for days from support.

February 16, 2025
ModelManagement.com logo

Reply from ModelManagement.com

Dear Martin,
Thank you for your review. Please note that all reviews go through a manual moderation process before being published on a model’s account, which may cause some delay.

Our support team has also reached out to you directly via email to assist you. If you have any further questions or encounter any issues, feel free to reply to our email, we’re happy to help.
Your experience as a Premium Pro member is important to us, and we want to ensure everything works smoothly for you!
Kindly,
The ModelManagement Team

Rated 5 out of 5 stars

Easy and helpful platform

The platform gives an excellent opportunity to work and collaborate around the world and discuss easily about each opportunity

February 16, 2025
ModelManagement.com logo

Reply from ModelManagement.com

Hello Alex,
Thank you for sharing your positive experience! We’re thrilled to hear that you find the platform easy to use and valuable for global opportunities and collaborations. Wishing you continued success, and if you ever need assistance, feel free to reach out!
Kindly,
The ModelManagement Team

Rated 5 out of 5 stars

very Professional

easy to navigate, and operate, the site has been very helpful in filling casting needs...

February 16, 2025
ModelManagement.com logo

Reply from ModelManagement.com

Hello Jeffrey,
Thank you for your kind words! We're thrilled to hear that you find the platform professional and easy to use. Helping you connect with the right talent for your castings is what we strive for! If you ever need any assistance, feel free to reach out. Wishing you continued success with your projects!
Kindly,
The ModelManagement Team

Rated 5 out of 5 stars

Talented, creative photographer who encourages you to go beyond your comfort zone

Bernard is a very talented and creative photographer who has the ability to explain effectively what expectations he has in each scene but also gives you freedom to integrate your own ideas. He is very kind, understanding but also pushes you as a model to go beyond your comfort zone. It was a real pleasure to work with him and he made me feel seen in a way I hadn't before.

February 14, 2025
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Reply from ModelManagement.com

Hello Vanessa,
Thank you so much for sharing your experience! It’s wonderful to hear how one of the photographers from ModelManagement helped you step beyond your comfort zone while making you feel truly seen. Creativity thrives in collaboration, and it sounds like your session was a fantastic mix of direction and personal expression. Wishing you continued success in your modeling journey!
Kindly,
The ModelManagement Team

Rated 5 out of 5 stars

Model management offers great…

Model management offers great opportunities for Model internationally which helps to be discovered and help grow your portfolio and connect with many agencies. I am really grateful for this platform

February 4, 2025
ModelManagement.com logo

Reply from ModelManagement.com

Hello,
Thank you so much for your kind words! We're thrilled to hear that ModelManagement.com has helped you connect with agencies and grow your portfolio. Our goal is to provide opportunities for models worldwide, and it’s amazing to see you benefiting from the platform. Wishing you continued success in your modeling journey!
Kindly,
The ModelManagement Team

Rated 2 out of 5 stars

not a lot of interaction with photograph

not a lot of interaction with photograph

February 2, 2025
ModelManagement.com logo

Reply from ModelManagement.com

Hello Maxime,
We appreciate your feedback and understand how important it is to connect with photographers. Opportunities can vary depending on location and profile visibility, but we’d love to help improve your experience! Feel free to explore our casting section and make sure your profile is fully optimized to attract more interactions. If you need any guidance, we’re happy to assist!
Kindly,
The ModelManagement Team

Rated 5 out of 5 stars

Model Management offers a great…

Model Management offers a great platform that is easy to use, with frequent opportunities to cast for significant modeling opportunities!

January 29, 2025
Unprompted review
ModelManagement.com logo

Reply from ModelManagement.com

Hello Gabriel,
Thank you for your wonderful feedback! It is a delight to know that you find the platform easy to use and that you're seeing great casting opportunities. Wishing you continued success in your modeling journey!
Kindly,
The ModelManagement Team

Rated 5 out of 5 stars

Excellent site for finding models

Excellent site for finding models. Chat from their Support was in person and immediate. Highly recommended.

January 28, 2025
Unprompted review
ModelManagement.com logo

Reply from ModelManagement.com

Hello Greg,
Thank you so much for your kind words! We're delighted to hear that you had a great experience with our platform and support team. Your recommendation means a lot to us! If you ever need assistance again, we're always here to help.
Kindly,
The ModelManagement Team

Rated 3 out of 5 stars

I paid for a boost and didn't get…

I paid for a boost and didn't get anymore submissions

January 20, 2025
ModelManagement.com logo

Reply from ModelManagement.com

Hello Anthony,

Thank you for your feedback!

I'm sorry to hear that the boost didn’t bring the results you were expecting. While a boost increases your profile’s visibility, responses can depend on factors like demand and casting preferences. We’d love to take a closer look and see if there’s anything we can do to help improve your reach. Please reach out to us, and we’ll be happy to assist!

Kindly,
The ModelManagement Team

Rated 1 out of 5 stars

Absolute scam

Absolute scam! I've been paying subscription for 4 years. Never got a casting or job. They automatically enroll you into auto-renewal. I didnt realize and this year as soon as I got charged I emailed them within an hour. They bill for the YEAR and I emailed within one hour and they said "no refunds". I will call my credit card and cancel it, but this is absolute fraud and ill intent. I absolutely do not recommend.

January 17, 2025
Unprompted review
ModelManagement.com logo

Reply from ModelManagement.com

Hello Filipe,
We’re sorry to hear about your frustration. Our subscriptions are on auto-renewal by default, as explained during sign-up, and refund policies are highlighted in our terms and conditions. The confirmation email sent to you when you upgraded includes information on how you can cancel the subscription to avoid renewal charges. We understand your concerns and we appreciate you sharing your feedback. We value your time with us and regret any dissatisfaction caused.
Kindly,
The ModelManagement Team

Rated 1 out of 5 stars

fraud and no accountability

fraud and no accountability
with the premium package you are offered unlimited casting posts.
My account was deleted for too many castings. This is called Fraud and lying. Impossible to co ntact the customer service cause they dont have any. So I lost all the contact I had with the models.... Just a ridiculous way to treat customers.

April 24, 2024
Unprompted review
ModelManagement.com logo

Reply from ModelManagement.com

Hello Alexandre,

Thank you for sharing your feedback. We’ve reviewed the contact information you provided and found your most recent message dated November 11, 2023, where you requested assistance regarding account deletion. Upon further investigation, we were unable to locate any other profiles associated with your email address.

If you believe this is a mistake or there is another account involved, please reach out to us using an active email address linked to the account in question. We’re here to assist and ensure any issues are promptly addressed.

We value your experience and would like to work towards a resolution.

Rated 5 out of 5 stars

It's a great site love the support…

It's a great site love the support really helped me out I was highly recommend model management it's fast and easy. If u like to model this is where to go

December 21, 2024
Unprompted review
ModelManagement.com logo

Reply from ModelManagement.com

Hello Latrea,
Thank you so much for your feedback! We're happy to hear that you found the site helpful and easy to use. Your recommendation means a lot to us! If you ever need any further support or have questions, feel free to reach out. Keep shining and best of luck with your modeling journey!
Kindly,
The ModelManagement Team

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