Modern Mobility UK Reviews 123

I just wanted to share my heartfelt gratitude to an absolutely brilliant team at Modern Mobility. I visited with my elderly mother to see if they could assist with an issue, nothing was too much trouble, the whole team were extremely patient and knowledgeable, the most important is they were not pushy, would definitely recommend them to anyone in need of assistance without hesitation, and we will be back for further assistance. Mum absolutely loves her scooter. Thank you all!!!

excellent service and great professionalism. I really appreciated the help in getting my dad out for the afternoon. The lady who dealt with me was new but she was very knowledgable and I never would have known. Thanks

Jess provided a first rate service - thank you!

Haven’t been to Fosse Park shopping centre for many years due to breathing and mobility problems. The thought of walking around just put me off. However looked on the website and discovered Modern Mobility and better still they hired scooters out. Spoke to a very helpful young lady called Raine and she pre-booked me a scooter for the following day. There was a small fee of £1 per hour, which I thought was very reasonable. Thanks Modern Mobility & Raine for enabling me to enjoy a day shopping with my family.

As soon as we contacted Modern Mobility team and spoke to Raine, we were greeted with professional and good customer service.
My mum needed a type of trolley as her mobility was getting worse so we needed her to be able to get to the kitchen, to transport a tray with a drink.
The team was on it and they had a few of these items in store (bonus) and we immediately bought the item, which had multiple uses…..amazing….
Everyone, was friendly with additional information which was helpful.
Thank you Raine and team, much appreciated 👍

Fantastic service.
Thank you Becky and Staff .
Mobility Fosse Park
Kind regards
Martin O'key

What an amazing visit from modern mobility, very friendly and helpful. The two fitters were brilliant and very thoughtful from start to finish, thank you so much.

Had a puncture repaired and a service to my veleco scooter the men were very polite and helpful definatly recommend and i will use them again great team and company.

Visited Fosse Park to discuss a wheelchair for my elderly mum. Beckie couldn’t have been more helpful, friendly and very knowledgable, will be visiting again to sort the wheelchair out when we are ready to buy

I got it to help me ge around as I’m bad on my walking it looks neat and tidy hasn’t arrived yet but looking forward to it coming

Absolutely brilliant service, first time used and definitely use again

I had phoned Modern Mobility before our visit on Monday and spoken to Nick. When we arrived at the Fosse Park shop he remembered that I’d called and my partners name. Nick assessed our needs and recommended two foldable wheelchairs. He gave my partner time to sit and try them. He was very friendly and explained everything clearly. I would thoroughly recommend anyone with mobility needs to use modern mobility and thus store

Fed up looking for the first one

I have been into the Leicester store recently enquiring about a rising chair for my mum as a family friend pushed me in their direction and I have seen lots of great reviews, wow is all I can say!! Beckys knowledge helped me with any doubts and worry’s I had about getting something like this for mum. The other chap there made me feel at home with his humour (sorry I didn’t get his name) . i will definitely be back in touch to order mum a chair 😁

PS I was not surprised to see so many good reviews but I just thought I would add the review that is 1 star I think is so unrealistic. Why would someone complain about a business having cameras, doesn’t every business have them?

I just wanted to say I was in town today for my weekly shop and went to look at a wheelchair at modern mobility I was so impressed with jess at the shop and overwhelmed with her knowledge very happy

Bought another stick today excellent quality very good customer I would advise you not to go anywhere else Jess was excellent helping me to get what stick I bought this you won’t go wrong buying from this company would not go anywhere else it was for my mother in law for a wedding for her grand daughter she wanted a teal stick to match her wedding outfit it will make her day thanks Jess very much

Very big thank you for my new scooter, love the colour, Jess was lovely in the Blackburn shop, went through everything and was very clear with the information,Andy delivered when he said he would, thank you so much x

Great service. Nice friendly and professional delivery staff.

I visited modern mobility yesterday. On arriving both members of staff were both so welcoming.
Beckie explained everything to myself about a riser chair as i had no clue & was shopping for my dad who was unable to go in.
The next day Beckie took the largest chair available to see if this was a correct fit for him. It wasn't, therefore she took measurements & we have a bespoke one on order. Her communication has been fantastic. Within 24 hours of first walking into the shop, we have a chair on order. I am so impressed & will not hesitate to use them again.