Modkat® Reviews 2

The product is very good. But they will not issue a proper VAT invoice.

Hi, I was trying to find a feedback section here to share some recent insights from our recent purchase of the XL litter box. For a bit of background, we have purchased 5 flip litter boxes a few years back and our kitties are very pleased with the product. Us too, as it makes cleaning of liners and scoops so much easier. We have had kittens last year and a few accidents occured, so we had to move one of the trays into our bathroom 2 stories up from where the other litter boxes are installed. Litter box installed, accidents stopped. However, as the little one’s have grown, their tendency to dig in the upstairs litter box, scooping out litter past the mat onto the wooden floor led us to the decision to purchase the high rated XL model with top entry option and a large litter mat. Order arrived 5 days after purchase, installation was easy enough, and the cats took to their new toilet with top entry instantly. No training required, straight in to do their business. The dampener came when I attempted the first scooping session - what the heck is with this scoop??? Its handle is shorter than the Flip Box scoop, for a larger tray with higher litter levels. I had my hand in the litter at the first scoop - lovely... And once I got over that gritty sensation and adjusted my scoop motions, I realized that it doesn’t matter how careful I go, there is always litter catching in the open side of the scoop handle. Why would you design a scoop like this for a bigger tray, which you’re selling for exactly the purpose of having deeper litter layers at top entry, and have us users end up in the litter with our scoop hands? Do you have an alternative scoop design for this box? I am using one of the flipcat spare ones now, but as they’re all different, cannot attach to the XL box... Frankly, after spending 150 € for a poop tray, I would expect to see a better design of the key use items. And their litter still ends up on the floor around, with the mat installed... Our cats love it - me, not so much... Appreciate your feedback