Excellent customer service, above and beyond our expectations. The quality of the pictures is really good, the material is a little fragile (it might be a good idea to order the metal versions). In... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
From start to finish, my experience was top-notch! The website was intuitive, making it effortless to upload photos and choose frame samples. The glass frames arrived securely, with no damage. The end... See more
Company replied
Fantastic. They look amazing and customer service is excellent. Not giving five star because they need to use a better shipping company. They never knocked and left it at our door. We were home.... See more
Easy making, good price and quality and fast delivery. Overall very hapoy customer. Only one picture has on the side part some damaged. Not yet messaged but am sure a solution will be find.
Company replied
Company details
Written by the company
Er is niets zo fijn als thuiskomen, of je nu terugkomt van een lange werkdag of van een zonovergoten vakantie. De plek waar je ongegeneerd jezelf kunt zijn en warme, persoonlijke momenten beleeft. Alles wat we bij Modulari doen draagt bij aan dat warme thuisgevoel en het ervaren van meer geluksmomenten. Het begon allemaal in 2017, toen we na veel ontwerpen en testen het ideale systeem ontwikkelden voor persoonlijke wanddecoratie. Op te hangen zonder boren, makkelijk zelf te ontwerpen met je eigen foto’s en designs én bovenal oneindig uit te breiden en te vervangen. Je leven staat namelijk nooit stil. Je hebt dromen en momenten die je wilt blijven vastleggen. Modulari is er voor jouw geluksmomenten van gister, vandaag en morgen. We waren de eerste in Europa én de bedenker van de hexagon tegel! Je weet wel, die stijlvolle, tijdloze zeshoek (en nog steeds ons best verkochte product). Maar daar bleef het niet bij. Want we ontwikkelen door, elke dag weer. Nieuwe materialen, verrassende combinaties en de mooiste beelden in onze veelzijdige beeldbank. Wat we voor jou creëren is onze passie en geeft ons energie! Daarom is het onze missie om een warm thuisgevoel te creëren voor jou. Omring jezelf met wat je dierbaar is en maak er jouw thuis van. Wanddecoratie die je blijft raken.
Contact info
Meander 901, 6825 MH, Arnhem, Netherlands
- +31 85-2006712
- support@modulari.com
- modulari.com
4.7
Excellent
9K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The tiles arrived and I followed all…
All resolved. The tile are now tightly hung on the wall after letting the glue strips dry for a day.
January 25, 2026
Unprompted review
Reply from Modulari
Update 19-2-2026
Hi!
Unfortunately, we haven't received a response on our request for more information.
We would like to contact you so we can resolve this issue for you. Please let us know!
Kind regards,
Jess
___________________________________________________
Hi!
Thanks for your message. I'm sorry to hear the strips are coming loose. I'd still like to help you, as we have different kinds of strips. Unfortunately, I don't see your contact information; otherwise, I would have emailed you myself. We're happy to find a solution for you. Could you please email us at support@modulari.com?
Kind regards,
Jess
Reply from Modulari
Hello!
Thank you for your review. We are happy to hear this!
We hope you enjoy your Modulari!
Kind regards,
Nikki
Reply from Modulari
Hi Claudia!
Bedankt voor je review. Wat fijn om te horen!
We wensen je veel plezier met jouw Modulari.
Vriendelijke groet,
Nikki
Reply from Modulari
Hi Luis!
Thank you for your review!
Kind regards,
Nikki
Easy making
Easy making, good price and quality and fast delivery. Overall very hapoy customer. Only one picture has on the side part some damaged. Not yet messaged but am sure a solution will be find.
July 30, 2025
Reply from Modulari
Hi!
Thank you for your review. We are happy to hear you are a happy customer!
We are sorry one got damaged. We will of course find a solution for this. I will contact you!
Kind regards,
Nikki
Falling out of the wall
I bought 8 of the hexagons. I was initially very happy to see the final product quality and also after setting up the overall look of it. But only after a few days, they started falling out one after another. It seems dangerous as we have a baby, and for her it might easily hurt her. So now we are thinking if we should really use it. So sad that I wasted money on this and can’t hang them on the wall.
Update: Got it resolved super fast and nicely. Just after writing here, I got contacted and was sent the new strips with stronger grip, that hold the pictures firmly. Happy with the service.
After sticking to the wall perfectly for 2 months, the pictures are now back to the falling mode.
March 3, 2025
Unprompted review
Reply from Modulari
Update 08/07/2025
Hello,
We are happy to hear that you are happy with our service. Unfortunately, it seems that the problem has not been resolved.
I will contact you again for another solution. It is important to us that you are 100% happy with the order.
Kind regards,
Nikki
Update 04/04/2025
Hello!
We unfortunately did not receive a response from you. Could you please reach out to us, so we can solve the problem for you?
Thank you!
Kind regards,
Nikki
--------------
Hello!
Thank you for your review. We are sorry to hear that your photos are falling. That should not be happening.
I unfortunately cannot find your order with your name. Is it possible to reach out to support@modulari.com? We would like to resolve this for you!
Kind regards,
Nikki
Excellent service and product
Good quality products. Easy to use interface with website, delivery was within less than 2 days. Putting up the photos was thoroughly explained and super simple to do.
March 15, 2025
Reply from Modulari
Hello!
Thank you for your review, we are very happy to hear this!
Kind regards,
Nikki
Perfect Frames, Seamless Experience
From start to finish, my experience was top-notch! The website was intuitive, making it effortless to upload photos and choose frame samples. The glass frames arrived securely, with no damage. The end result? Absolutely stunning! The frames look elegant and beautiful. Plus, the mounting instructions were clear and easy to follow. I'll definitely be back for more!
March 7, 2025
Reply from Modulari
Hello!
Thank you for your positive review, we are very happy to hear this.
We hope you enjoy your Modulari!
Kind regards,
Nikki
Reply from Modulari
Hi Hanaa!
Thank you for your review, we are happy to hear this! We wish you lots on enjoyment with your Modulari.
Kind regards,
Nikki
Tearing down wallpaper
I was quite happy with the product until I had to move and remove the pictures. It tore the wallpaper, even though the advertisement claimed it was suitable for all types of walls. This has caused significant damage, and I am extremely angry about the misleading advertisement.
December 12, 2024
Unprompted review
Reply from Modulari
Hi Anna!
Thank you for your review. We are sorry to hear that your wall got damaged while removing your photos.
It is very important that the adhesive strips are removed correctly. This is also explained in the instruction manual.
If you encounter any issues, our customer service team is always ready to assist you and/or provide advice. It's unfortunate that we couldn't help you in advance in this case.
We will contact you and hope we can help you further.
Kind regards,
Nikki
Love it
It was a birthday gift and my husband had tears in his eyes!! I will recommend this product 100%!
October 29, 2024
Reply from Modulari
Hi Carmen!
Thank you for the review! We are so happy to hear this. We hope you can enjoy your Modulari for a long time.
Kind regards,
Nikki
Ja is oke but is not that bright ja
July 26, 2024
Reply from Modulari
Hi Jane,
Thanks for your review. I will get back to you shortly.
Kind regards,
Ruby
Reply from Modulari
HI!
Thank you for your review, great to hear. Enjoy your Modulari!
Kind regards,
Nikki
Reply from Modulari
Hi Demi,
Bedankt voor je review, wat fijn om te horen! Geniet van jouw Modulari.
Vriendelijke groet,
Nikki
top service!
May 28, 2024
Reply from Modulari
Hi Roderick,
Bedankt voor je review, wat fijn om te horen! Veel plezier met jouw Modulari.
Vriendelijke groet,
Nikki
Reply from Modulari
Hi VIcky,
Thank you for your review, happy to hear this! Enjoy your Modulari.
Kind regards,
Nikki
Reply from Modulari
Hi,
Thank you for your 5 star review, we really appreciate this! Enjoy your Modulari!
Kind regards,
Nikki
Reply from Modulari
Hi!
Bedankt voor je review! We wensen je veel plezier met jouw Modulari!
Vriendelijke groet,
Nikki
Super service!
February 9, 2024
Top service!
December 16, 2023
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.