They are very easy to work with, I really enjoy how they are fast to reach if you have any questions at all! Payment options are easy to understand and very fair! I recommend mogo to all my friends... See more
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See what reviewers are saying
Great customer support when I was asking question Karen was fast and detailed and politely explained to me about my Loan and question that I was asked her. Also it s excellent experience chating wit... See more
Company replied
Worst leadership, they treat you as if you are a robot. No respect or consideration for anyone but themselves. No professionalism whatsoever. these two leaders: Karan, Linh they are the worst, the... See more
Company replied
I like that i can set up my own payments with out contacting someone. It may be high interest, and their payments are only interest, but that works for me. I like this because it allows me to borrow w... See more
Company replied
Company details
Written by the company
Mogo is a Canadian fintech consumer financial services company. We currently offer a line of credit product and a mortgage product. We only operate in Canada, please make sure you are leaving a review for the correct Mogo. We only offer services to Canadian customers in Canada.
Contact info
PO Box 2419 Station Main, R3C 4A7, Winnipeg, Canada
- 1-800-980-6646
- MogoCares@Mogo.ca
- mogo.ca
You should know
4.5
Excellent
843 reviews
Replied to 89% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Mogo
Really appreciate you sharing this! Hearing that things were good and easy to do is exactly what we aim for. The MogoMini line of credit is built to keep things simple and convenient so members can move through the process without hassle. Thanks for taking the time to leave a review and be part of the Mogo community 🙌 We are always here if you need a hand with anything along the way.
Helped me out when I needed it …
Helped me out when I needed a financial option quickly. The steps were clear, the platform was easy to navigate, and the communication was decent. I’d use it again if I needed to.
February 12, 2026
Unprompted review
Reply from Mogo
Thank you for the kind words and for trusting us when it mattered, Nathan! 💚 We are glad the Mini line of credit process was quick, easy to navigate, and communicated clearly along the way. Creating a simple and transparent experience is a big focus for our team, so your feedback really means a lot. We would be happy to support you again whenever you need it. Feel free to reach out anytime if you need anything else.
Stellar online service
Considering the service is online, and virtual, I felt like I made a connection with Prachi. They were very kind and great at communicating and when timelines changed, they kept me informed. I really thought the process was quick!
February 12, 2026
Unprompted review
Reply from Mogo
Thanks so much for the love, Katrina! 🌟 We are thrilled to hear that your experience felt personal and connected, even in a fully online setting. Prachi will be so happy to know her kindness and clear communication made such a strong impression. We work hard to make the MogoMini line of credit simple, transparent, and quick, so it is great to hear the process felt smooth and efficient for you. Keeping members informed every step of the way is a big priority for us. Feel free to reach out anytime if you need anything else.
Reply from Mogo
We truly appreciate your review, Hamid! Hearing that you found our service very helpful lets us know we are delivering the kind of experience we strive for. Supporting our members with a smooth and straightforward Mini line of credit is always our focus. Thanks again for choosing Mogo and for the great feedback ⭐ Feel free to reach out anytime if you need anything else.
The rep was wonderful!
The rep was wonderful, thorough and very helpful
February 9, 2026
Unprompted review
Reply from Mogo
Big thanks for sharing your experience, Carolyn! We are so glad to hear that Nilkanth was wonderful and took a thorough approach to helping you. Providing clear guidance and supportive service is a big part of what makes the MogoMini line of credit experience stand out. Your feedback means a lot to our team, and we will make sure he sees this 🙌 Feel free to reach out anytime if you need anything else.
I got approved for loan of 1k but the…
I got approved for loan of 1k but the interest is way too much and I emailed them to send me how much is the remaining balance since I’ve been paying it biweekly and everything time they send how the weekly statement I still have more than 1k. If I just didn’t need the money I won’t apply in this company because that’s how they make way too much money just by the interest. Never trust this mogo company again.
February 7, 2026
Unprompted review
Reply from Mogo
Hi Andro,
Thank you for taking the time to share your feedback. We appreciate the opportunity to clarify how the MogoMini line of credit works.
The MogoMini is a line of credit, it is not a term loan. Minimum Payments consist of interest and fees for optional services and are automatically withdrawn from your bank account according to your pay frequency. This means that your balance will not be paid in full by making only the minimum payments as minimum payments do not include any portion of the principal balance.
We aim to make our MogoMini product as clear and accessible to our members. Details about how payments are applied are outlined in the Mini Line of Credit Agreements, reflected in regular snapshot payment reminders, and publicly available in our Help Centre articles. This approach is designed to give members full control to pay down their principal at any time and the flexibility to only debit the minimum amount on each of your payment schedule.
If you would like us to review your payment history in more detail, please contact us at mogocares@mogo.ca and reference this review so we can assist you further.
Sincerely,
The Mogo Team
Charnel has excellent customer service.
February 7, 2026
Unprompted review
Reply from Mogo
Big thanks for sharing this, Sean! We are so glad to know that Charnel provided excellent customer service. Delivering helpful and professional support alongside our MogoMini line of credit is what we strive for every day. Your review truly means a lot to our team, and we will make sure she hears about it 🙌 Feel free to reach out anytime if you need anything else.
Customer service was very helpful…
Customer service was very helpful explaining all my options, Surendra, was very polite and professional.
February 7, 2026
Unprompted review
Reply from Mogo
We really appreciate you sharing this, Gerry! It is great to know that Surendra took the time to walk you through all your options and provided such professional service. Supporting our members with clear information and helpful guidance is a big part of what makes the Mini line of credit experience smooth and empowering. Thanks again for the 5 stars and your kind words 🙌 Feel free to reach out anytime if you need anything else.
These guys jerked me around for a…
These guys jerked me around for a couple of days asking for more and more information. I'm surprised they didn't ask for a blood test.
February 5, 2026
Unprompted review
Reply from Mogo
Thank you for taking the time to share your experience, Jim. We appreciate the opportunity to provide some clarity.
During the application review process, additional documentation may be requested to verify identity, confirm financial information, and meet regulatory and security requirements. These steps are part of our responsible lending practices and are in place to help protect both our members and our platform.
We strive to make the process as clear and streamlined as possible. If you would like us to review your specific application and provide more context around what was requested, please contact us at mogocares@mogo.ca and reference this review. Our team would be happy to look into it further.
Sincerely,
The Mogo Team
very helpful
February 2, 2026
Unprompted review
Reply from Mogo
Big thanks for your kind words, Michelle! We are glad to hear your experience was very helpful. Providing straightforward access to the MogoMini line of credit and delivering supportive service is what we are all about. Your feedback encourages us to keep raising the bar for our members 🙌 Feel free to reach out anytime if you need anything else.
Great work really helpful
January 30, 2026
Unprompted review
Reply from Mogo
Big thanks for your review, Tandeep! We are so happy to know you had a really helpful experience with us. Supporting our members with a smooth and transparent MogoMini line of credit is what we are all about, and your feedback lets us know we are on the right track. We appreciate you being part of Mogo and taking the time to share this 🙌 Feel free to reach out anytime if you need anything else.
Monica...5 Star
Agent Monica...was gracious and understanding. I explained my situation to her, asked if there was anything the company could do to help?...Monica went above and beyond to not only make me feel heard, but valued as a customer as well.
January 29, 2026
Unprompted review
Reply from Mogo
We are so grateful for your feedback, Patrick! It means a lot to hear that Monica made you feel heard and valued while helping with your situation. Our team works hard to provide real support behind our MogoMini line of credit, and your experience shows what that is all about. We will be sure to pass along your kind words to her. Thanks for being part of the Mogo community .💙 Feel free to reach out anytime if you need anything else.
Reply from Mogo
We really appreciate you taking the time to share this! Hearing that you had a great experience and would recommend Mogo makes our day. Our goal is to make the MogoMini line of credit easy to use and supportive of your financial goals, so your feedback lets us know we are on the right track. Thanks again for choosing Mogo and for spreading the word. ⭐ Feel free to reach out anytime if you need anything else.
Good company
January 22, 2026
Unprompted review
Reply from Mogo
Really appreciate you taking the time to share this, Yaan! We're glad to know your experience with Mogo and the MogoMini line of credit has left a good impression. Feel free to reach out anytime if you need anything else!
quickly responded and solved my problem…
quickly responded and solved my problem
polite and understandable
January 22, 2026
Unprompted review
Reply from Mogo
Thanks a ton, Deep! It’s awesome to hear our team was able to respond quickly and solve your issue in a helpful and respectful way. We’re always here if you need more support down the road!
Excellent service and the people are…
Excellent service and the people are veey helpful
January 21, 2026
Unprompted review
Reply from Mogo
Thanks a bunch for the kind words, Roberta! Knowing that our team gave you excellent service and support truly makes our day. We’re always here if you have more questions or need anything else.
GreatCompany
Great company, easy to deal with, great customer service, everything made easy!
January 12, 2026
Unprompted review
Reply from Mogo
Really appreciate the kind words, Lloyd! It means a lot to hear that our team made everything easy and that your experience with Mogo and the MogoMini line of credit was a great one. Let us know if there’s ever anything else we can help with!
Very Polite And Answered All Questions
Very Polite And Answered All Questions
January 10, 2026
Unprompted review
Reply from Mogo
Thanks a ton for the great feedback, Andrea! We’re so happy to hear our team took the time to answer all your questions. That’s exactly how we want every interaction to go. We’re always here if you need anything else!
Fast and easy
January 5, 2026
Unprompted review
Reply from Mogo
Appreciate you taking the time to leave a review, Amanda! Quick and simple access to the MogoMini line of credit is what we strive for, and it’s great to know we delivered. Let us know if there’s ever anything more we can do to help!
She was very well informative and…
She was very well informative and helped me out greatly thank you again Karen.
January 3, 2026
Unprompted review
Reply from Mogo
Thanks so much for the kind words, Matthew! We’re thrilled to hear Karen was able to provide the info you needed and make things easier for you. Helping our members feel confident with their MogoMini line of credit is what we’re all about. Feel free to reach out anytime if you need anything else!
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