Grace did an excellent job handling the minor error in shipping, as well as my nit picking on color differences that occur between light sources, i.e. natural vs artificial. 😀 Anyway, I am very ha... See more
Company replied
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Grace did an excellent job handling the minor error in shipping, as well as my nit picking on color differences that occur between light sources, i.e. natural vs artificial. 😀 Anyway, I am very ha... See more
Company replied
Moitie ten day lashes are and will always be my go to lashes. They’re dependable enough for all my events and are reliable. They never affect my natural lashes in any way, so even after removing them... See more
Company replied
Love the lashes, but have a hard time manipulating the tweezers to lock them in place. If they had a rubber-type grip on them, it would be sooo much easier. There are ALOT of women that have disabilit... See more
Company replied
These lashes are fantastic. They're wonderful and make you look good. They're stunning and make you feel stunning after you've put them on!! That involves showering, sleeping, and spending time with y... See more
After years of research, we developed the only lash extension system that you can safely apply & remove at home, last for 10+ days in each application and 100% waterproof.
555 W 5th St, 90013, Los Angeles, United States
Their nails are excellent quality! I highly recommend buying a set with the 10-day nails essentials full kit as the deal is very much worth it. In addition, I have had good experiences with customer service, so overall I am pretty satisfied with their products and brand.

Reply from Moitié Cosmetics
Amazing! The natural lashes are so pretty and not too long. Very easy to apply for new lash users.

Reply from Moitié Cosmetics
Amazing!! Love waking up everyday with lashes already done. Will continue to use and buy Motie lashes

Reply from Moitié Cosmetics
The 10 day lash glue is the BEST! This is the only glue that has worked for me. My lashes stay put and the glues does not stay tacky (like other brands). I am able to get more longevity out of my lashes using this glue.
As a matter of fact, buying more so I never run out today.

Reply from Moitié Cosmetics
Lashes are cute and full and easy to apply on!

Reply from Moitié Cosmetics
After ordering two nail sets on Oct. 31 and receiving nothing, I asked for a refund on Dec. 5, today is Dec. 20 and I’m still waiting.
NR
9 Messages
Order # 860868
Nicole Roberts
To: Moitié Support Team ›
^
Wednesday
Hello,
I have been waiting to hear from
someone about my refund for the order I
made and never received. I have made
an official complaint with BBB. I hope to
hear from someone soon, or I will next
make a consumer complaint and
afterwards you will hear from my
attorney.
Thank you,
Blessed and highly favored
Order # 860868
Hi Nicole,
Thank you for contacting us and we
really do apologize for the
inconvenience.
Upon checking on the request made by
my colleague regarding the refund, it
shows that the refund is still being
reviewed and processed. Let me make a
follow up to our team and update you as
soon as we receive a response.
No worries, we already handling it for

Reply from Moitié Cosmetics
I had purchased two starter kits and didnt get the primer in them like the previous kit I had ordered. She gave me code for 20% off and when I went in to place another order it didnt take the code. I have placed an order for another starter kit and a primer and she gave me $7.00 off the primer.

Reply from Moitié Cosmetics
They were super helpful and answered my questions quickly and straightforward. With their help I was able so successfully apply the lashes!

Reply from Moitié Cosmetics
Wonderful lashes. I purchased the kit that comes with 3 pairs. I chose the light glam. Went on vacation and they were perfect. They lasted a week for me due to lack of experience. But have 2 other pairs that I will be using for the Holidays. They really make my eyes and face stand out. Very happy with the product! Thank you!

Reply from Moitié Cosmetics
Love the products! Nails & lashes are such good quality! & was able to get help right away & product that wasn't sent out was sent asap when I called to let them know.

Reply from Moitié Cosmetics
Great customer service and great suite of products! I highly recommend :)

Reply from Moitié Cosmetics
I began using these lashes during the pandemic because I could no longer get salon extensions (which I have done for years). These lashes looked amazing, even better than the extensions (which I always got tons of compliments on!) and it was amazing that I could customize or change my look any time. I got even more compliments on these than the professional extensions at a fraction of the price. And I could finally dunk my head under water in the shower and at the beach without wrecking them. It sounds like an exaggeration but these are literally life changing. And the customer service is always exceptional. The few problems I have had with shipments or products they rectify immediately and follow up to make sure I’m happy. I’ll never go back to salon extensions.

Reply from Moitié Cosmetics
I love the lashes! Great quality, great packaging. Customer service is always good. They go out of stock often so can be left having to wait awhile for new ones. Prices have gone up a bit, I hope not much more so they remain a cheaper option.
Overall I love the lashes and the company!

Reply from Moitié Cosmetics
Add defintion to your eyes!
I have been appplying these lashes for over a year now. So many compliements these clusturs look like professional lash extensions! My makeup routine has become so simple. Most days the lashes alone are enough for me with some tinted moisturizer! I can wake up later for work and my friends hardly have to wait on me on the weekends as my whole routine takes only 15 minutes thanks to Moitie !

Reply from Moitié Cosmetics
Service was great!! Everything came a bit later then it was suppose to. Little disappointed with the lack of communication wise it was gonna be late. But over all everything is perfect. Wish there was away to send in samples of the shape of a persons nails. Had to improvise with some of mine cause my nails are small!!! But again over all I love them!!!

Reply from Moitié Cosmetics
I started using Moitie lashes about a year ago. I fell in love with them! There easy to apply on and you don’t have to put on mascara everyday added plus. Will be buying more soon.

Reply from Moitié Cosmetics
I have tried these lashes snd now I’m a lash addict. Cannot say enough how much I love love the way it brings out my eyes. Everyone compliments me snd think they are my own.

Reply from Moitié Cosmetics
Ok lets start off by saying that I am a mascara type of girl. But let me tell youuuu! I love these lashes homygosh! They look so NATURAL! I have small eyes so I cant put too much. But everyone gave me compliments. Like. EVERYONE. Only fell out twice but that’s because i yawn a lot so the inner corner fell out but thats fine. It held up the entire time, me washing my face and all. I do have to say though that i waited approx 2 days before I completely washed my face, but beyond that I’m happy. I bought more glue and stuff just so I dont run out. I have more lashes to use from the 3 sets sent. AND I BARELY LOST LASHES! Now thats the important part. My lashes were fine, but when I removed them i was like “eww I need my lashes back” lol. I’m a happy camper. The end lol. Just bye ok? You wont look like lambchops

Reply from Moitié Cosmetics
Ordered my lashes on December 4th, and they arrived within 4 days. I had an issue with an item being mistakenly ordered and requested it to be removed as my order was still unfulfilled. Customer service handled the issue quickly and sent an updated purchase receipt. I have not applied the lashes yet but they look beautiful!

Reply from Moitié Cosmetics
Grace did an excellent job handling the minor error in shipping, as well as my nit picking on color differences that occur between light sources, i.e. natural vs artificial. 😀 Anyway, I am very happy with my CSR, today and in the past. I have complete confidence in Moitie that all of my concerns will be addressed until resolution- whether I like it or not ÷)

Reply from Moitié Cosmetics
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