Mojoglasses Reviews 3,925

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 903 reviews, reviewers overwhelmingly had a great experience with this company. Customers are consistently impressed with the excellent prices, often saving hundreds of pounds compared to high street opticians, and appreciate the high quality of both products and services. The delivery service is frequently highlighted as quick and efficient, with many receiving their orders within a few days or even the next day. People also praise the overall service, noting its speed, ease of use, and the helpfulness of the staff. However, some customers also noted that communication could be improved, wishing for more frequent updates on their order status. A few other people also felt that the final quality control checks could be more thorough, mentioning issues like fingerprints on lenses or frames needing adjustment upon arrival.

What people talk about most

Product

People report positive experiences with the product, consistently praising the quality and value of the... See more

Service

Consumers find service to be positive, with many reviewers describing it as "fabulous," "exceptional," and... See more

Price

Reviewers consistently express satisfaction with the pricing, often highlighting that products are offered at... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising its speed and efficiency. Many... See more

Quality

Clients share positive opinions on quality, with many reviewers expressing satisfaction with their new... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Really happy that I found Mojo. I had ordered my Oakley Bat Flip prescription glasses from the high street (VE) but after seeing the same glasses on Mojo for less than half the price I decided to canc... See more

Company replied

Rated 5 out of 5 stars

Excellent price very quick turnaround, if i have any criticism it's that communication could be better other sites ive used keep you updated on every step not just when they post them out. Having said... See more

Company replied

Rated 5 out of 5 stars

I had my eyes tested by my regular optician and purchased a pair of spectacles. With my latest prescription I then purchased a second pair from Mojo. Choose the frame, upload the prescription, select... See more

Company replied

Rated 5 out of 5 stars

I’m very impressed with MojoGlasses. It was so easy to choose my lenses and upload my prescription. Delivery came within just a few days. Very happy indeed and it shows what a huge difference there is... See more

Company replied


Company details

  1. Glasses Store
  2. Optician
  3. Outlet Mall
  4. Sunglasses Store

About Mojoglasses

Written by the company

Shop Mens Glasses
Shop Womens Glasses
Shop Sunglasses

Prescription Glasses and Sunglasses

Mojoglasses is based in the UK and provides genuine designer prescription glasses and sunglasses at exceptionally low prices. The range includes Ray-Ban, Oakley, Oliver Peoples, Versace, Prada, Persol, Ralph Lauren and Ted Baker. All available with single vision or varifocal lenses, with a choice of filters, anti-reflective coatings and tints.


Contact info

4.9

Excellent

TrustScore 5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 87% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Best Place to buy Shades Online

Have been buying sunglasses from Mojo for must be a decade now and they always have superior prices to anyone else and a great selection! Email comms is very efficient for ordering and postage & tracking etc. If your glasses don't fit you can return them at your cost for full refund which is sometimes the case buying shades online.

April 22, 2026
Mojoglasses logo

Reply from Mojoglasses

Thank you so much for your loyalty and for these lovely words. We really do appreciate it.

With best wishes,

Lisa

Rated 5 out of 5 stars

Designer + Zeiss for price of bog standard

I bought designer glasses with Zeiss lenses for approximately half the price of the Vision Express version with average lenses. Helpful on the phone and one week turnaround. Brilliant!

May 2, 2026
Unprompted review
Mojoglasses logo

Reply from Mojoglasses

Ah, this is so nice to read! Thank you for choosing and reviewing us. We do hope to welcome you back.

With best wishes,

Lisa

Rated 5 out of 5 stars

Great service because the glasses were…

Great service because the glasses were repaired properly also they helped to bend the stems back into shape without extra charge. The only small issue was the postage bag didnt arrive so i had to print a label myself and use my own parcel.

April 27, 2026
Mojoglasses logo

Reply from Mojoglasses

Hi Joseph,

Thank you for these kind words and your understanding over the errant postage bag! We very much appreciate your business and do hope to welcome you back.

With best wishes,

Lisa

Rated 5 out of 5 stars

Great service

Ordered late but Ryan went above and beyond to ensure my sunglasses were delivered in time for my holiday.

April 29, 2026
Mojoglasses logo

Reply from Mojoglasses

Thank you so much for these kind words. Hope you had a great holiday.

With best wishes,

Lisa

Rated 5 out of 5 stars

There was a slight delay with the order… But...

There was a slight delay with the order but communication with Ryan was excellent. He kept me updated when the frame would be in stock and I received them in an acceptable time frame.

Really pleased with the quality of the lenses (which was the cheapest option) and the frames are original designer. Really would do business again with Mojoglasses. A terrific company.

April 22, 2026
Mojoglasses logo

Reply from Mojoglasses

Hi Paul,

What kind words to read! Thank you for choosing and reviewing us and for your patience over the delay. We look forward to welcoming you back.

With best wishes,

Lisa

Rated 5 out of 5 stars

Amazing experience

Amazing experience , easy to order online , any queries just message /email them and they reply quickly, also good quality frames with good price ranges and styles with fast delivery,, highly recommended!!

April 28, 2026
Mojoglasses logo

Reply from Mojoglasses

Hi Kathryn,

Super kind words to read! Thank you for choosing, recommending and reviewing us. We do hope to welcome you back.

With best wishes,

Lisa

Rated 5 out of 5 stars

Made a phone call to confirm frame was…

Made a phone call to confirm frame was in stock
Received to 2 days later
Unbelievable price
Ouststanding service
100 percent will use the shop again

April 28, 2026
Mojoglasses logo

Reply from Mojoglasses

Hi Martin,

Well, your very kind words have made us smile! Thank you for choosing us and we look forward to welcoming you back.

With best wishes,

Lisa

Rated 5 out of 5 stars

Excellent value for money

Excellent value for money. Prompt delivery. Definitely will buy again from these guys.

April 28, 2026
Mojoglasses logo

Reply from Mojoglasses

Hi Iain

Thank you for choosing us and for taking the time to review. We really do appreciate this and very much look forward to welcoming you back.

With best wishes,

Lisa

Rated 5 out of 5 stars

I ordered a pair of designer glasses at…

I ordered a pair of designer glasses at a very competitive price. My concern was will the lenses be be as good quality as the high street? I found that the lens stands where generally higher than that of the high street and at more competitive prices. This enabled me to purchase better lens options and coatings at a lower price. Another big plus for me is that you do not have to order two pairs to get a great deal. The delivery took about 10 day, but that's fine for me.

April 28, 2026
Mojoglasses logo

Reply from Mojoglasses

Hi Andre

Thank you for choosing us and for taking the time to review. We do like the 'big plus' comment and are thrilled to have saved you some money.

With best wishes,

Lisa

Rated 5 out of 5 stars

Prompt, efficient, cost-effective

As usual Mojo provided a prompt, efficient & cost-effective service - significantly better in every department than my local high Street retailer. & they've a great attitude to phone calls - almost like they care about their customers!

April 28, 2026
Mojoglasses logo

Reply from Mojoglasses

Ah!! Thank you so much. We definitely do. Couldn't do it without you all!!

Rated 3 out of 5 stars

Pleased overall. With some niggles.

Pleased overall. However lenses were covered in finger prints out of the box and arms weren't straight and parallel which required some gentle manipulation in hot water to straighten.

Lens quality excellent and as a first pair of varifocals very happy.

Service let down by final QC checks and attention to detail.

April 28, 2026
Mojoglasses logo

Reply from Mojoglasses

Hi Steve,

We really are sorry to read this. Our glasses should arrive in perfect condition. Thank you though for choosing us and for taking time to comment. We hope you will try us again in the future.

With best wishes,

Lisa

Rated 5 out of 5 stars

First time purchasing and was hassle…

First time purchasing and was hassle free ! I had my current pair reglazed and the price was amazing and also bought another pair ! Branded glasses at affordable prices ! Will definitely use again

April 27, 2026
Mojoglasses logo

Reply from Mojoglasses

Hi Stewart,

What lovely comments to read! Thank you for choosing us, we really do appreciate this and very much look forward to welcoming you back.

With best wishes,

Lisa

Rated 5 out of 5 stars

So easy to choose and order

So easy to choose and order, speedy delivery, second pair of prescription lenses including frames I’ve had. Absolutely love them.

April 27, 2026
Mojoglasses logo

Reply from Mojoglasses

Thank you so much!! Hugely appreciated.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look