I bought some Rochelle long sleeve tops through a third party website. I was so pleased to find some girls tops with thumb holes as my daughter has a sensory quirk and uses her sleeves over her hands... See more
Company replied
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Molo continues to provide quality clothing that is fun & unique! I now have 4 nephews and although I continue to buy new styles, the youngest is still wearing the clothes passed down by the older ones... See more
Company replied
Rex is very helpful! I’m very pleased with Rex’s assistance in rectifying my client’s surname in the system. He always seems to work his magic, making things happen efficiently and without delay.
Company replied
Very disappointed to get poor quality item from Molo, have been happy with the purchases for a while previously. Got a child backpack for Christmas. It has been lightly worn in March-May an it has b... See more
Company replied
4.1
Great
294 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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Disappointing
Be careful with this website (I ordered from the international molo.com site), they sell items that turn out to be out of stock. Had a very unpleasant experience, when they sent an email days later that 2 of my ordered items were out of stock. I wanted to buy a jacket and gloves for my child and in order to get free delivery, ordered some more items that i didnt really need. Guess which items I didnt get - of course the ones that i accually needed. Instead I was left with the items I would have not bought otherwise. Yes, they offer a 10% discount on my NEXT order, like i would want to buy from there again. Very disappointing 😕
February 27, 2019
Unprompted review
Reply from Molo
Dear Johanna,
Thank you for your review, we are very pleased to get your feed back as we always aim to provide the best service possible. I am truly sorry that the stock availability did not match up with the webshop.
We offered you a 10% discount on your next order if you wanted to find something else instead to match the gloves. If you do not want to keep the accessoires, your are welcome to return them on our expense.
The offer is still valid if you want to look for something else, just email us your new order no, and we will remove the freight costs, or if you have any further questions please do not hesitate to email us at webshop@molo.com
Best regards,
Gitte from Molo
Great clothes
Great clothes. High quality with supercool designs. But the team at the other side of the website are truly amazing and helpful. 5 stars for sure,
February 14, 2018
Unprompted review
Reply from Molo
Dear Nuria,
Thank you very much for your review, we are very happy to receive such a nice one. What makes us even more happy is to know that you like the clothes, the prints, the quality and our service has fulfilled your expectations.
We hope to see you soon at our website.
Best regards Gitte from Molo
Really good and easy access webshop
Really good and easy access webshop. Clientservice more than fine, really quick answer and changes to order could be done. Also sending items really fast. 5 stars without asking!
February 1, 2018
Unprompted review
Reply from Molo
Dear Minna,
Thank you for your positive review, we are very glad that you find the webshop easy to navigate in, and that our service has lived up to your expectations.
We hope to see you soon again at our webshop.
Warmest regards,
Gitte from Molo
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