They cancelled my order and refunded me but they gave me $5 less when refunding. I emailed to see if we could clear this up but they wont reply. I was only ordering because the product I had broke... See more
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See what reviewers are saying
Your watches have the perfect style that i like and measurements suitable for anyones wrist. The difference between series one and two also allows you to reach a wider audience as series one is sli... See more
I ordered the product on Sunday and received it Tuesday even when I selected 3 - 6 day delivery and the product quality was excellent. The attention to detail on the watch is amazing and I am really i... See more
This watch is good quality & looks more expensive than it was. Ordering from the website was easy & user friendly. Once ordered I was expecting 3-6 days for delivery but I was amazed when it was de... See more
Company details
Information provided by various external sources
Born in the United Kingdom, our vision was to offer elegant, reliable and fashionable watches, at an accessible price. It's your moment, make a statement.
Contact info
United Kingdom
- info@momentarywatches.com
- momentarywatches.com
4.4
Excellent
102 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fantastic customer service and great quality watch
Fantastic customer service and the watch arrived quickly. The watch was for my son’s birthday and he is very pleased with it! Thank you.
March 27, 2018
Unprompted review
Absolutely beautiful product for the…
Absolutely beautiful product for the money love it thanks!
March 23, 2018
Unprompted review
Very happy!
Ordered and received my watch within a couple of days and couldn't be happier! I was kept updated on delivery progress which was nice. A great quality time piece at a bargain price. Yes, I would recommend this company to anyone.
February 9, 2018
Unprompted review
Amazing quality fast delivery
Amazing quality fast delivery. Classic style with a modern twist.
February 7, 2018
Unprompted review
The packaging was delightful and well …
The packaging was delightful and well presented, I was not disappointed with the watch one bit! Overall I would highly recommend momentary watch.
February 6, 2018
Unprompted review
Class product and service
February 5, 2018
Unprompted review
Great quality watch perfect for any …
Great quality watch perfect for any occasion
January 17, 2018
Unprompted review
This watch was for my wedding day so I …
This watch was for my wedding day so I haven’t had chance to use it but love it. Better than I’d hoped and will most likely make another purchase at some point
Thanks
January 14, 2018
Unprompted review
Reply from Momentary
Hi Joseph,
We're so happy that you love your watch, it means a lot to us. Best of luck on your special day!
Ben | Customer Service
Great looking watches
Great looking watches. Always arrive very quickly and well packaged. Great watch company cant wait to see some new colour ways and designs
January 13, 2018
Unprompted review
Good presentation
The watch came in about half a week, the box the watch came in was professional and includes simple and easy instructions
January 13, 2018
Unprompted review
Reply from Momentary
Hi Joe,
We're glad you are happy with the overall service!
Ben | Customer Service
Really lovely quality watches
Really lovely quality watches, stylish design. Not a heavy watch to wear and comes in nice packaging. I ordered the leather strap model and ordered the bracelet to change the look of the watch, and the bracelet straps are great too.
January 6, 2018
Unprompted review
Reply from Momentary
Hello Claire,
We're delighted that you're pleased with the quality of our products! Thank you for the support.
Ben | Customer Service
Excellent Customer Service
Excellent Customer Service
Had an issue with my watch and they responded within 5 minutes of me emailing them. Definetly would recommend to anyone.
January 5, 2018
Unprompted review
Reply from Momentary
Hi Aaron,
Thank you so much for the positive review, very happy we could resolve the issue for you!
Ben | Customer Service
Highly recommended
Great products fast delivery would definitely recommend this company
January 3, 2018
Unprompted review
Reply from Momentary
Hi,
Thank you for your review and your kind words. Glad you like your watch!
Ben | Customer Service
It’s amazing how I could order on the …
It’s amazing how I could order on the same day in December a bathroom suit from the uk and a washing machine motor from Spain , both ordered the same time as the watch ...... both arrived before Christmas but for the watch as they cannot send it out until the 28th ! Hmmm. What’s going on there ?
December 25, 2017
Unprompted review
Reply from Momentary
Hi Anthony,
We have tried reaching out to you by email with no response.
there was a pop up on the website that had been running since the 12th of December that stated that no orders would be dispatched between the 16th and the 28th of December. On the 28th, all orders were sent out. This information was also displayed in our 'Christmas Shipping Information' page.
We are really sorry you are not happy with our service, however this was explained clearly multiple times on the website.
Ben | Customer Service
I still haven’t received my watch so …
I still haven’t received my watch so yeah.
December 24, 2017
Unprompted review
Reply from Momentary
Hi Jordan,
You placed your order on the 16/12/17 at 8.52pm - there is a pop up on the website that has been running since the 12th of December that states that no orders are being dispatched between the 16th and the 28th of December. On the 28th, all orders will be sent out as normal. This information is also displayed in our 'Christmas Shipping Information' page.
We are sorry you are not happy with our service, however this was explained clearly multiple times on the website.
Ben | Customer Service
Great looking watch
Great looking watch. Ordered it Monday morning. And was here Tuesday Morning.
December 18, 2017
Unprompted review
Reply from Momentary
Hi Peter,
Glad you liked your watch and are happy with the delivery. Thank you for your positive review.
Ben | Customer Service
Great products and great service
Great products and great service.
Now on watch number 3.
Thank you.
December 14, 2017
Unprompted review
Reply from Momentary
Hi Janice,
Thank you so much for your continued support, we're so glad you're happy with the overall experience!
Ben | Customer Service
So far very good website haven’t …
So far very good website haven’t received the watch yet but is still a good website
December 10, 2017
Unprompted review
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