MOMINA - Designer Outfit Collection Reviews 

574
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 68 reviews, reviewers overwhelmingly had a great experience with this company, expressing deep satisfaction with their online purchases. Customers frequently praise the wonderful quality of the fabrics, beautiful embroidery designs, and exceptionally neat stitching across various available outfits. People also deeply appreciate the prompt delivery service, noting that parcels arrive quickly, neatly packed, and entirely as expected. Some reviewers were not happy with the sizing, mentioning that clothes were sometimes way off or significantly smaller than expected. A few people also mentioned ongoing difficulties with strict return policies, extra exchange costs, or occasionally receiving entirely incorrect items.

What people talk about most

Product

Reviewers mention positive feedback about product quality, expressing satisfaction with the beautiful designs... See more

Quality

Consumers find quality to be a source of great satisfaction and delight. Reviewers consistently praise the... See more

Delivery service

Reviewers highlight positive aspects of delivery_service, consistently praising the quick and timely... See more

Order

People report ambiguous experiences with order, reflecting a split opinion among consumers. Many customers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great customer service. The outfits were exactly as expected. The only thing is the cost of returns/exchange, you have to pay p&p. There is also a deduction for the p&p of your original order if the r... See more

Company replied

Rated 5 out of 5 stars

I was reluctant to order with Momina at first, but I am glad I did. The quality of all the three suits I ordered is outstanding. It was packed thoughtfully and delivered on time. I would highly recomm... See more

Company replied

Rated 5 out of 5 stars

I ordered three xl bin saeed suites of khaddar , color was so nice and stuff quality is perfect . Really pleased will do more shopping in future and definitely recommend other this website

Company replied

Rated 5 out of 5 stars

I have used their express delivery service, ordered on Sunday. My parcel arrived on Tuesday. Absolutely love the suits ! Such good quality products, beyond my expectations. Will be buying from you ag... See more

Company replied


Company details

  1. Clothing Store

Written by the company

MOMINA – Designer Outfit Collection stocks the latest Pakistani designer apparel following the latest trends and fashion, at the best prices in UK.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

574 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.4

All reviews

(574)

64 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great outfit

Goods as described and as in picture. Size fits well, comfortable to wear and good material. Received delivery before stated timeframe. Would recommend company to others. Many thanks

April 9, 2024
Unprompted review
MOMINA - Designer Outfit Collection logo

Reply from MOMINA - Designer Outfit Collection

Thank you so much! ❤️

Rated 1 out of 5 stars

Not too happy! Buttons were already off when they arrived

Not too happy

April 7, 2024
Unprompted review
MOMINA - Designer Outfit Collection logo

Reply from MOMINA - Designer Outfit Collection

I'm sorry to hear that. We check all suits before packing and dispatching them. It's possible it got damaged in delivery? Was the parcel ok? If you had contacted us, we would have done our best to resolve the issue. Sorry for any inconvenience caused.

Rated 5 out of 5 stars

Thank you Momina Customer Service Team

I am writing to express my heartfelt thanks for the successful delivery of my order. I am truly impressed with the speed and efficiency of the delivery process.

Furthermore, I would like to commend you on your excellent post-sale service. It is reassuring to see a company that takes such great care of its customers and their orders. Your attention to detail and commitment to customer satisfaction have not gone unnoticed.

Following this positive experience, I will certainly not hesitate to place future orders with you. Your exceptional service has earned my trust and loyalty as a customer.

Thank you once again for everything.

April 8, 2024
Unprompted review
MOMINA - Designer Outfit Collection logo

Reply from MOMINA - Designer Outfit Collection

Thank you so much ❤️❤️❤️🥰

Rated 4 out of 5 stars

Suit looks amazing

Suit looks amazing. The parcel came bit late.

April 4, 2024
Unprompted review
MOMINA - Designer Outfit Collection logo

Reply from MOMINA - Designer Outfit Collection

Our delivery is usually very quick, but unfortunately yours got delayed due to a 4-day long Easter Weekend. I'm really sorry, but this wasn't something in our control. I'm glad it got to you safely. Thank you for your feedback 😊

Rated 5 out of 5 stars

I purchased a dress for my little one

I purchased a dress for my little one. There was a glitch on the system where you could purchase the item but was out of stock. I received a message from MOMINA to say there was a fault on there side which is understandable. Straight away they sent me different pictures for a dress which i liked and was more in price they did not charge any extra and sent out the dress. It’s not about the money it’s how great there communication is. I highly recommend MOMINA Will Definitely purchase from them in the future. Thank you once again

April 4, 2024
Unprompted review
MOMINA - Designer Outfit Collection logo

Reply from MOMINA - Designer Outfit Collection

Thank you so much. We always try our best to ensure our customers have an enjoyable shopping experience with us. Thank you for your kind words. Have a lovely day 🥰

Rated 5 out of 5 stars

Good quality suits

Good quality suits. Quick delivery.

March 28, 2024
MOMINA - Designer Outfit Collection logo

Reply from MOMINA - Designer Outfit Collection

Thank you so much ❤️

Rated 5 out of 5 stars

Gorgeous outfits

Great delivery, gorgeous quality outfits.

March 27, 2024
MOMINA - Designer Outfit Collection logo

Reply from MOMINA - Designer Outfit Collection

Thank you 🥰

Rated 5 out of 5 stars

Fabulous dress. I love it.

It is a beautiful dress I am very happy with it. Delivery was on time.

March 31, 2024
Unprompted review
MOMINA - Designer Outfit Collection logo

Reply from MOMINA - Designer Outfit Collection

Thank you ❤️

Rated 5 out of 5 stars

The outfit was really pretty

The outfit was really pretty. Reasonably priced and good quality. Very happy with the purchase.
Delivery was quick.

March 28, 2024
Unprompted review
MOMINA - Designer Outfit Collection logo

Reply from MOMINA - Designer Outfit Collection

Thank you ❤️

Rated 5 out of 5 stars

Beautiful clothes, True to Size

This was my 1st order with Momina and I was unsure due to sizes but they turned out perfectly, true to size. Very happy with my purchase and they turned out wayy more beautiful than the actual website images! Hard to find any clothes similar to these anywhere so very happy. Delivery was efficient with updated tracking information provided. Will definitely be purchasing more clothes from here! Thank you 😊

March 28, 2024
Unprompted review
MOMINA - Designer Outfit Collection logo

Reply from MOMINA - Designer Outfit Collection

Thank you so much 🥰🥰🥰

Rated 5 out of 5 stars

Great service

Great service with goods arriving on time, provided with a track n trace. Affordable and material quality is very good. Couldn't be happier, will be ordering from here again, keep up the good work.

March 13, 2024
Unprompted review
MOMINA - Designer Outfit Collection logo

Reply from MOMINA - Designer Outfit Collection

Thank you so much ❤️

Rated 5 out of 5 stars

I have ordered the dresses several…

I have ordered the dresses several times from this website never had a issues,the dresses are so nice and the delivery is on time ,everything is perfect

March 1, 2024
Unprompted review
MOMINA - Designer Outfit Collection logo

Reply from MOMINA - Designer Outfit Collection

Thank you so much 🥰🥰🥰

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