Great customer service. The outfits were exactly as expected. The only thing is the cost of returns/exchange, you have to pay p&p. There is also a deduction for the p&p of your original order if the r... See more
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Review summary
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I was reluctant to order with Momina at first, but I am glad I did. The quality of all the three suits I ordered is outstanding. It was packed thoughtfully and delivered on time. I would highly recomm... See more
Company replied
I ordered three xl bin saeed suites of khaddar , color was so nice and stuff quality is perfect . Really pleased will do more shopping in future and definitely recommend other this website
Company replied
I have used their express delivery service, ordered on Sunday. My parcel arrived on Tuesday. Absolutely love the suits ! Such good quality products, beyond my expectations. Will be buying from you ag... See more
Company replied
Company details
Written by the company
MOMINA – Designer Outfit Collection stocks the latest Pakistani designer apparel following the latest trends and fashion, at the best prices in UK.
Contact info
Crossley House, Leyland Road, PR1 9QP, Preston, United Kingdom
- 01772915812
- info@momina.co.uk
- momina.co.uk
4.4
Excellent
573 reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Good quality and service
Shopped a few times with Momina - suits are of good quality and reasonably priced , delivery is quite fast . Can recommend them especially for the variety and quality they offer
September 12, 2024
Unprompted review
Reply from MOMINA - Designer Outfit Collection
Thank you ❤️
Very quick delivery and amazing…
Very quick delivery and amazing customer service. Clothes quality was so good that I can't praise them enough. Far far better than any other company I've purchased desi clothes from before. Thank you sooo much xxx Can't wait to shop again :)
October 1, 2024
Unprompted review
Reply from MOMINA - Designer Outfit Collection
Thank you 🥰
Exceptional customer service
This is the first time I ordered from Momina & honestly I am so impressed.
Suits were exactly as described, fairly priced & good quality.
There was a slight issue with one of the suits sent to me but this was addressed even before I received it & was rectified to a high standard.
I will definitely recommend Momina to all & will definitely use them again.
October 10, 2024
Unprompted review
Reply from MOMINA - Designer Outfit Collection
Thank you so much ❤️
Very good service and nice outfits
Very good service and nice outfits
October 7, 2024
Unprompted review
Reply from MOMINA - Designer Outfit Collection
Thank you so much ❤️
Oh wow!!
I have never ordered from this site before but needed an outfit for a wedding. I selected the colours and found an outfit I fell in love with. I checked the online size guide, thinking (like most sites) it wouldn’t be accurate. The outfit arrived today. Great quality and absolutely stunning. I tried it on at work. Oh my goodness. It fits perfectly and is just gorgeous! I am beyond delighted. All my work colleagues were amazed at how beautiful it is. Given the price which was not expensive, I did not expect such a beautiful item and perfect fit. Would buy again and can only say well done Momina!! One very very happy customer!
September 16, 2024
Unprompted review
Reply from MOMINA - Designer Outfit Collection
Thank you so much 🥰🥰🥰
Lovely Outfits
The girls outfits that I ordered are so nice.They arrived on time.My grand daughter is so happy.Thankyou
September 13, 2024
Unprompted review
Reply from MOMINA - Designer Outfit Collection
Thank you 🥰🥰🥰
Very bad quality of material with bad customer service
Very bad quality of material, bad customer service. Doesn’t matter how much you pay for the product , if it’s faulty and poor quality of fabric there’s no return or warranty, replacement. That’s means you have bought yourself a cheap product from a designer product seller. If the ribbon cut or damaged you have no rights to ask a replacement or complaint about the poor quality of the product. I was a regular customer of MOMINA website and also recommend to my family and friends but i had very bad experience with them . I have received very bad customer service .never recommend any one to spend a high amount on this website as they will not able to help the issues if you will face regarding their products.
August 28, 2024
Reply from MOMINA - Designer Outfit Collection
This customer tried to commit fraud with us and she got caught, which is why she got angry.
And now trying to leave negative reviews? Sister, people can see all the other positive reviews and know how easy our return system is, and we always sell only 100% original branded clothes.
You wearing heavy branded clothes at events, completely destroying them, ripping them, then trying to return them as new with tags stapled back on the suit... of course that is unacceptable! We took pictures for evidence, and you knew what you did was wrong. We take pride in providing a good customer service, but we cannot accept fraud or people purposely being deceitful.
Made an easy return
Made an easy return. Was really happy. I will definitely buy again.
August 27, 2024
Reply from MOMINA - Designer Outfit Collection
Thank you ❤️
I received the product as I expected 👍
I received the product as I expected 👍
Good material good sizing good finishing 👏👏👍
August 29, 2024
My order was dispatched quickly
My order was dispatched quickly. Beautiful suit. Love the colour and embroidery. I ordered the xs size. It's slightly big for me but then that's more to do with my figure. The fabric is a little see through but an underslip put paid to that.
August 27, 2024
Reply from MOMINA - Designer Outfit Collection
Thank you so much ❤️
Outfit was beautiful and perfect size…
Outfit was beautiful and perfect size loved it, exactly what I had wanted
August 29, 2024
Unprompted review
Reply from MOMINA - Designer Outfit Collection
Thank you so much ❤️
Amazing stuff
I love shopping at Momina Designer Outfit Collection there clothes are so comfortable and beautiful there customer service is amazing too I can’t wait for there Khaddar collection will shop again and again ♥️
August 24, 2024
Unprompted review
Reply from MOMINA - Designer Outfit Collection
Thank you so much 🥰🥰🥰
Dresses are not true to size
Dresses are not true to size.
Their return policy is very rigid and they are not flexible enough to accommodate clients requests.
August 16, 2024
Unprompted review
Reply from MOMINA - Designer Outfit Collection
I'm quite confused by this. We had a full conversation and you liked the dress, but it was slightly tighter. You asked if you can return it, and we gave you all details on how and where to return if, and once we receive it, we would issue a full refund. We happily agreed to a return, so I don't understand why after that you left this review? Please get in touch with us, and we'll resolve any confusions or misunderstandings. Best regards.
Superb
Can't fault another outfit and delivery. It's my no 1 place to order from.
Beautiful outfit.
August 5, 2024
Reply from MOMINA - Designer Outfit Collection
Thank you so much 🥰🥰🥰
Great quality on products
Great quality on products. One item was a little small but an exchange in store was offered without any trouble, super customer service
August 2, 2024
Reply from MOMINA - Designer Outfit Collection
Thank you so much 🥰
Excellent designing and fabulous clothes
Excellent designing and fabulous clothes
July 16, 2024
Unprompted review
Reply from MOMINA - Designer Outfit Collection
Thank you ❤️
I’m one of the regular customers and…
I’m one of the regular customers and very happy with the product, customer service and fast delivery. I definitely recommend it to everyone. Trusted company. Thanks
July 7, 2024
Unprompted review
Reply from MOMINA - Designer Outfit Collection
Thank you so much ❤️
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