momyknows.com Reviews 307

TrustScore 2.5 out of 5

2.7

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Review summary

Created with AI, based on recent reviews

Evaluating 125 reviews, most reviewers were unhappy with their experience overall. Many customers expressed dissatisfaction with the product quality, describing items as cheap, flimsy, and often see-through, not matching the online descriptions. Reviewers frequently felt that the prices were too high for the quality received, with some comparing it unfavorably to other retailers. The return policy was a significant source of frustration, as many found it difficult to return items and were often required to pay high shipping costs to China, sometimes exceeding the product's value. Conversely, a small portion of people felt satisfied with their purchases, praising the quality, fit, and comfort of the dresses, and stating that the items looked as pictured. Some also highlighted the affordability and overall value, recommending the company for maternity wear.

What people talk about most

Product

People report ambiguous experiences with product quality and appearance. Many customers express... See more

Quality

Consumers find quality to be ambiguous, with many reviewers expressing significant disappointment, citing... See more

Return policy

Reviewers highlight negative aspects of the return policy, with many expressing frustration over hidden fees... See more

Order

Users describe ambiguous interactions with order, with many expressing strong dissatisfaction and advising... See more

Price

Customers had negative experiences with price, often finding products to be overpriced for their quality.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I got 3 dresses from this company to choose for either my maternity shoot or baby shower and I am very impressed with the quality. I was a little skeptical because there are so many bad reviews, but I... See more

Company replied

Rated 1 out of 5 stars

0/10 if I could!! This company is such a scam, SHEIN has better quality items and a $70 dress at that quality? Absolute joke. You then have to jump through hoops and repeat yourself several times to g... See more

Company replied

Rated 1 out of 5 stars

The return process isn’t ideal. I emailed the customer support email requesting a return and they asked for the reason first then encouraged me to keep the item for a 15% refund otherwise I would pay... See more

Company replied

Rated 1 out of 5 stars

Do not buy from here!! I wish I did more research before purchasing from here. dress looks nothing like the picture the quality is so cheap for the price I’ve received better quality dresses from SHE... See more

Company replied



Contact info

2.7

Poor

TrustScore 2.5 out of 5

307 reviews

5-star
4-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 96% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

I ordered the “Momyknows White Ruffle…

I ordered the “Momyknows White Ruffle Ruched High Waist Puff Sleeve Cute Photoshoot Maternity Maxi Dress” for my upcoming maternity photos. I was very pleased that the dress arrived quickly and in great condition. The dress looks just like the pictures online. I am so excited to wear it for my upcoming photo shoot!

December 16, 2024
Unprompted review
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Reply from momyknows.com

Dear customer,
Thank you for your comments.
Thank you for your recognition of our website. We will continue to update in the future. Please pay attention to our website.

Momyknows Team

Rated 5 out of 5 stars

Great experience

Great experience, wonderful products

December 15, 2024
Unprompted review
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Reply from momyknows.com

Dear customer,
Thank you for your comments.
Thank you for your recognition of our website. We will continue to update in the future. Please pay attention to our website.

Momyknows Team

Rated 1 out of 5 stars

This company is a scam

This company is a scam, I paid $70 for a dress. Never received my package contacted the merchant and they kept on telling me to reach out to the post office because it seemed like the package was signed for. I work 8-5 and i certainly DID NOT sign, they are making things up. I had 4 days going back and forth and it got me no where. Horrible customer service, DO NOT order from this site.

November 27, 2024
Unprompted review
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Reply from momyknows.com

Dear customers,
Thank you, for your comment.
We're sorry to hear that you were dissatisfied with your shopping experience with us. To help resolve your issue as quickly as possible, could you provide us with your order number so we can continue working on your case? You can reply directly here.
Thank you in advance for your cooperation.
Momyknows team

Rated 1 out of 5 stars

I wish I had read the reviews earlier

I wish I had read the reviews earlier. The dress I received looked nothing like the picture. The color was wrong and very bad quality. When I contacted customer service they told me my only options are to pay for shipping all the way to China or get a 20% refund. What kind of scam are they running?!

November 26, 2024
Unprompted review
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Reply from momyknows.com

Dear customers,
Thank you, for your comment.
We're sorry to hear that you were dissatisfied with your shopping experience with us. To help resolve your issue as quickly as possible, could you provide us with your order number so we can continue working on your case? You can reply directly here.
Thank you in advance for your cooperation.
Momyknows team

Rated 1 out of 5 stars

False Advertising! Do Not Buy From this Website!!!!!

I wish I would have looked up this company first. I agree with all the comments below. My dress DOES NOT look like the pictures. Color does not match. I wrote to them & they said if I want to return I must pay shipping to China! What !!!! You sent me the wrong color??? So disappointed.

November 25, 2024
Unprompted review
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Reply from momyknows.com

Dear customers,
Thank you, for your comment.
We're sorry to hear that you were dissatisfied with your shopping experience with us. To help resolve your issue as quickly as possible, could you provide us with your order number so we can continue working on your case? You can reply directly here.
Thank you in advance for your cooperation.
Momyknows team

Rated 1 out of 5 stars

Terrible quality and looks NOTHING like…

Terrible quality and looks NOTHING like the pictures. I ordered two dresses. One shows it as a maxi off the shoulder sweater dress. What I received is what looks like a towel. It is short, barely covers my butt, and the fold down part of the dress is minimal, while the picture shows tons of fabric. It’s also incredibly transparent. It’s basically mesh so you can’t wear it without wearing something underneath it. The other dress is MUCH smaller than it should be. I ordered an XL and it is TINY like a small. It looks more like the pictures, but still not exact. Refunds and returns are non existent with this company. I took a chance even after reading all of these reviews, I wish I didn’t.

November 26, 2024
Unprompted review
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Reply from momyknows.com

Dear customers,
Thank you, for your comment.
We're sorry to hear that you were dissatisfied with your shopping experience with us. To help resolve your issue as quickly as possible, could you provide us with your order number so we can continue working on your case? You can reply directly here.
Thank you in advance for your cooperation.
Momyknows team

Rated 1 out of 5 stars

Scam

Scam. Don’t buy. Cheap, not as pictured, and return policy is a lie. Ruined my maternity photos because I didn’t have a dress in time.

October 15, 2024
Unprompted review
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Reply from momyknows.com

Dear customers,
Thank you, for your comment.
We're sorry to hear that you were dissatisfied with your shopping experience with us. To help resolve your issue as quickly as possible, could you provide us with your order number so we can continue working on your case? You can reply directly here.
Thank you in advance for your cooperation.
Momyknows team

Rated 1 out of 5 stars

Their website says you will be able to…

Their website says you will be able to return items but it’s a lie. They will have you message someone with broken English that basically doesn’t let you return items.

November 20, 2024
Unprompted review
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Reply from momyknows.com

Dear customers,
Thank you, for your comment.
We're sorry to hear that you were dissatisfied with your shopping experience with us. To help resolve your issue as quickly as possible, could you provide us with your order number so we can continue working on your case? You can reply directly here.
Thank you in advance for your cooperation.
Momyknows team

Rated 1 out of 5 stars

If I can give this company zero stars I…

If I can give this company zero stars I would. I ordered four dress dresses for my baby shower. They were all crap. I spent $182.49. When I inquired about a return, I was told I was going to have to cover the cost to ship back to China. It does say on their website that the customer would have to cover the cost of shipping, which is fine. However, it doesn’t say that China would be the destination. I did end up shipping it back to China with a tracking code. The shipping cost was $75 through USPS. The scam company would not take back any returns unless I provided a tracking number. They did end up refunding me the $182.49. When I said that I should also be refunded for the price of the shipping, they refused. Steer clear of this company. Plenty of reputable sites. THIS IS NOT ONE OF THEM. There is a reason why their comment section is disabled on Facebook and Instagram.

Order#: 3291671-65268

I am replying back to the company through an updated version of this review. They did not refund me for the cost of the $75 shipping. Even though they refunded me $182.49, minus the cost of the shipping it really came out to $107.49. I figured it was better than getting nothing back but I’m still disturbed by how much of a scam this company is.

November 16, 2024
Unprompted review
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Reply from momyknows.com

Dear friend, we have already dealt with your question in the email, thank you

Rated 1 out of 5 stars

The worst clothing company ever

The worst clothing company ever. Every dress was see through, none of them were as pictured, and they’re saying I can’t get a refund. Giant freaking scam and huge shame to scam pregnant women.

November 16, 2024
Unprompted review
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Reply from momyknows.com

Dear customers,
Thank you, for your comment.
We're sorry to hear that you were dissatisfied with your shopping experience with us. To help resolve your issue as quickly as possible, could you provide us with your order number so we can continue working on your case? You can reply directly here.
Thank you in advance for your cooperation.
Momyknows team

Rated 1 out of 5 stars

DO NOT ORDER FROM MOMYKNOWS

Hands down the worst company to order from. A complete scam. No tracking information or any order confirmation sent to my email. The communication between chat and their “support center” is so unbelievably vague and unhelpful. I ended up having to dispute the charge after THEY cancelled my order ($145 worth of dresses) and emailed me one to two word emails making zero sense with both Chinese and English writing trying to tell me I’ve been refunded which was not the case. Luckily I have a great bank but DO NOT ORDER FROM THIS SITE ITS A SCAM.

November 12, 2024
Unprompted review
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Reply from momyknows.com

Dear customers,
Thank you, for your comment.
We're sorry to hear that you were dissatisfied with your shopping experience with us. To help resolve your issue as quickly as possible, could you provide us with your order number so we can continue working on your case? You can reply directly here.
Thank you in advance for your cooperation.
Momyknows team

Rated 1 out of 5 stars

SCAM SCAM SCAM

Never received my order. Never got back to my email. This company is a SCAM..

October 25, 2024
Unprompted review
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Reply from momyknows.com

Dear customers,
Thank you, for your comment.
We're sorry to hear that you were dissatisfied with your shopping experience with us. To help resolve your issue as quickly as possible, could you provide us with your order number so we can continue working on your case? You can reply directly here.
Thank you in advance for your cooperation.
Momyknows team

Rated 1 out of 5 stars

BEWARE SCAMMERS

BEWARE! Biggest scam out there. They sent me a cheap cheap dress that was way shorter than the description. I asked how to return it and they said I can keep the dress and get a 20% return or send it back and pay for shipping to China. Why would they let me keep the dress if they didn't know the quality was crap and they probably paid $5, and then kept $50 instead of giving a full refund. Do not buy from here. Total scam.

November 1, 2024
Unprompted review
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Reply from momyknows.com

Dear customers,
Thank you, for your comment.
We're sorry to hear that you were dissatisfied with your shopping experience with us. To help resolve your issue as quickly as possible, could you provide us with your order number so we can continue working on your case? You can reply directly here.
Thank you in advance for your cooperation.
Momyknows team

Rated 1 out of 5 stars

BEWARE

Beware of this low quality, poor customer service company with their stolen clothing ideas that are shipped from china. I asked for a return after receiving a horrible quality dress than pictured and was told I am responsible for shipping costs to China.

October 28, 2024
Unprompted review
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Reply from momyknows.com

Dear customers,
Thank you, for your comment.
We're sorry to hear that you were dissatisfied with your shopping experience with us. To help resolve your issue as quickly as possible, could you provide us with your order number so we can continue working on your case? You can reply directly here.
Thank you in advance for your cooperation.
Momyknows team

Rated 1 out of 5 stars

Do not buy from these people

Do not buy from these people. Horrible quality and trying to return it and get your money back is a nightmare. They first offer you to return to CHINA or give you 20%off. I complained and they gave me 50 % off. The dress is garbage and nothing like the picture. This is a total scam. They are sending you the most cheaply made item and making $ 30 of hard earned American money.

October 25, 2024
Unprompted review
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Reply from momyknows.com

Dear customers,
Thank you, for your comment.
We're sorry to hear that you were dissatisfied with your shopping experience with us. To help resolve your issue as quickly as possible, could you provide us with your order number so we can continue working on your case? You can reply directly here.
Thank you in advance for your cooperation.
Momyknows team

Rated 1 out of 5 stars

Ladies DO NOT ORDER!

Ladies DO NOT ORDER!! This website is a scam, I ordered 2 maternity dresses and never received the items. I never got an email about tracking or saying that it was shipped! I reached out and they sent a screenshot of it being delivered! Never actually got a confirmation email or an actual link! Dispute every charge with your back. Do not go by all of the 5 start reviews on their website, they are FAKE!

October 26, 2024
Unprompted review
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Reply from momyknows.com

Dear customers,
Thank you, for your comment.
We're sorry to hear that you were dissatisfied with your shopping experience with us. To help resolve your issue as quickly as possible, could you provide us with your order number so we can continue working on your case? You can reply directly here.
Thank you in advance for your cooperation.
Momyknows team

Rated 1 out of 5 stars

You will not receive the dress you ordered

Never trust a site that don’t show any reviews on their page. I overpaid for a dress that was beautiful on screen but I received a silver table cloth someone sewed into a dress. It was horrible nothing like the picture and then they want to charge me to return it even though they clearly see they sent me something I did not ask for.
DO NOT SHOP HERE! Fancy page set up, but it is still a store in China that is ripping you off!!!! BEWARE!

October 15, 2024
Unprompted review
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Reply from momyknows.com

Dear customers,
Thank you, for your comment.
We're sorry to hear that you were dissatisfied with your shopping experience with us. To help resolve your issue as quickly as possible, could you provide us with your order number so we can continue working on your case? You can reply directly here.
Thank you in advance for your cooperation.
Momyknows team

Rated 1 out of 5 stars

PLEASE DON’T ORDER!

This company almost completely ruined my baby shower!!!! They are taking photos from various women on instagram and posing as if those women are wearing dresses from their site. NONE of their reviews on the website are real, save yourself the trouble and money by avoiding this website at all cost. I wish their website was shut down.

March 22, 2024
Unprompted review
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Reply from momyknows.com

Dear customers,
Thank you, for your comment.
We're sorry to hear that you were dissatisfied with your shopping experience with us. To help resolve your issue as quickly as possible, could you provide us with your order number so we can continue working on your case? You can reply directly here.
Thank you in advance for your cooperation.
Momyknows team

Rated 1 out of 5 stars

Don’t purchase from this site it’s a…

Don’t purchase from this site it’s a total scam! Items are nothing like the photos. When you contact costumer service they will tell you that you will receive a full refund but you need to pay for shipping on the return to China (which costs more than the item I purchased) or 2- keep the item for a 20% refund. On their website, they say that the customer would be responsible for the return costs, which would normally be fine, but they leave out that I would be shipping it to China. If you purchased on PayPal make sure you escalate the case. They need to look into this company for stealing from costumers.

October 18, 2024
Unprompted review
momyknows.com logo

Reply from momyknows.com

Dear customers,
Thank you, for your comment.
We're sorry to hear that you were dissatisfied with your shopping experience with us. To help resolve your issue as quickly as possible, could you provide us with your order number so we can continue working on your case? You can reply directly here.
Thank you in advance for your cooperation.
Momyknows team

Rated 1 out of 5 stars

DO NOT ORDER FROM HERE-BE WARE

The item I ordered for my daughter to wear at her baby shower didn’t look or fit anything like the pictures on the website. The material is poor quality, very thin and not well made! In order to return anything, the customer is responsible for extremely high shipping costs to China! The other alternative is to keep the item and get a 20% refund. DO NOT SHOP HERE!!! You’ll be out of money and highly disappointed! It’s a scam!!!

October 16, 2024
Unprompted review
momyknows.com logo

Reply from momyknows.com

Dear customers,
Thank you, for your comment.
We're sorry to hear that you were dissatisfied with your shopping experience with us. To help resolve your issue as quickly as possible, could you provide us with your order number so we can continue working on your case? You can reply directly here.
Thank you in advance for your cooperation.
Momyknows team

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