momyknows.com Reviews 307

TrustScore 2.5 out of 5

2.7

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Review summary

Created with AI, based on recent reviews

Evaluating 125 reviews, most reviewers were unhappy with their experience overall. Many customers expressed dissatisfaction with the product quality, describing items as cheap, flimsy, and often see-through, not matching the online descriptions. Reviewers frequently felt that the prices were too high for the quality received, with some comparing it unfavorably to other retailers. The return policy was a significant source of frustration, as many found it difficult to return items and were often required to pay high shipping costs to China, sometimes exceeding the product's value. Conversely, a small portion of people felt satisfied with their purchases, praising the quality, fit, and comfort of the dresses, and stating that the items looked as pictured. Some also highlighted the affordability and overall value, recommending the company for maternity wear.

What people talk about most

Product

People report ambiguous experiences with product quality and appearance. Many customers express... See more

Quality

Consumers find quality to be ambiguous, with many reviewers expressing significant disappointment, citing... See more

Return policy

Reviewers highlight negative aspects of the return policy, with many expressing frustration over hidden fees... See more

Order

Users describe ambiguous interactions with order, with many expressing strong dissatisfaction and advising... See more

Price

Customers had negative experiences with price, often finding products to be overpriced for their quality.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I got 3 dresses from this company to choose for either my maternity shoot or baby shower and I am very impressed with the quality. I was a little skeptical because there are so many bad reviews, but I... See more

Company replied

Rated 1 out of 5 stars

0/10 if I could!! This company is such a scam, SHEIN has better quality items and a $70 dress at that quality? Absolute joke. You then have to jump through hoops and repeat yourself several times to g... See more

Company replied

Rated 1 out of 5 stars

The return process isn’t ideal. I emailed the customer support email requesting a return and they asked for the reason first then encouraged me to keep the item for a 15% refund otherwise I would pay... See more

Company replied

Rated 1 out of 5 stars

Do not buy from here!! I wish I did more research before purchasing from here. dress looks nothing like the picture the quality is so cheap for the price I’ve received better quality dresses from SHE... See more

Company replied



Contact info

2.7

Poor

TrustScore 2.5 out of 5

307 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 96% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

I purchased 3 dresses for a friends…

I purchased 3 dresses for a friends wedding and my baby shower. Price was right and material was better than expected! Ran true to size and looked just like the pictures on the site!

March 1, 2025
Unprompted review
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Reply from momyknows.com

Dear customer,
Thank you for your review.
Thank you for your recognition of us, we will continue to work hard and update new products in time, thank you
Thank you in advance for your cooperation.
Momyknows Team

Rated 1 out of 5 stars

WEBSITE IS ALL A SCAM

WEBSITE IS ALL A SCAM. DO NOT BUY ANYTHING FROM THIS WEBSITE. COMPANY REFUSES TO ALLOW YOU TO RETURN YOUR ITEMS.
PICTURES ARE PULLED FROM OTHER WEBISTES.

February 21, 2025
Unprompted review
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Reply from momyknows.com

Dear customers,
Thank you, for your comment.
We're sorry to hear that you were dissatisfied with your shopping experience with us. To help resolve your issue as quickly as possible, could you provide us with your order number so we can continue working on your case? You can reply directly here.
Thank you in advance for your cooperation.
Momyknows team

Rated 1 out of 5 stars

BEWARE!!!!!!

BEWARE!!!!!!!
If I could rate this company a negative zero stars, I would. I purchased a baby shower dress on January 7th from this company. The dress I received was awful and nothing like the image described and pictured. It was damaged when I received it and material was horrible and cheap. I requested a refund immediately and was provided two options to 1.return to China and I am responsible for cost or 2. Receive a 20% refund. However, nowhere on the website does it state that item must be returned to China when items return label on package received is to Columbus, Ohio. I have been going back and forth with the sale and refund team and then agreed to keep item at a 35% amount compensation on February 13th. I have yet to receive the money. They assured me that it’s my bank processing speed of why it’s taking so long. I have called my credit card company in which they are saying no refund has been issued. This company is a major scam. I would never recommend ordering from a company that falsely advertises products and doesn’t own up to their lies. WHAT A SCAM! DON’T WASTE YOUR MONEY!

February 13, 2025
Unprompted review
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Reply from momyknows.com

Dear customers,
Thank you, for your comment.
We're sorry to hear that you were dissatisfied with your shopping experience with us. To help resolve your issue as quickly as possible, could you provide us with your order number so we can continue working on your case? You can reply directly here.
Thank you in advance for your cooperation.
Momyknows team

Rated 1 out of 5 stars

DO NOT BUY FROM THEM

The dress I ordered from them looked nothing like the dress I had received. When I requested a refund they kept recommending that i accept the 20% and keep the dress but it is so damn fugly I would rather pay $100 to ship it back to China which is also ridiculous. What kind of business is this that makes you also pay the shipping for the fugliest dress i’ve ever seen. I’ll stick to Amazon next time because this is ridiculous.

March 9, 2025
Unprompted review
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Reply from momyknows.com

Dear customers,
Thank you, for your comment.
We're sorry to hear that you were dissatisfied with your shopping experience with us. To help resolve your issue as quickly as possible, could you provide us with your order number so we can continue working on your case? You can reply directly here.
Thank you in advance for your cooperation.
Momyknows team

Rated 1 out of 5 stars

Fake model and review images

I bought a dress from here for $63 and it did not look like the dress on model or reviews. I requested to return and they said I would have to pay full shipping back to China (would run $30-$70) or accept 20% refund. I reverse image google searched the review photos and found out they stole these review photos from a designer Zimmerman dress and it is a knock off. I told them I want full refund or paid return label and they refused. I placed dispute with my credit card and I’m waiting for response.

March 1, 2025
Unprompted review
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Reply from momyknows.com

Dear customers,
Thank you, for your comment.
We're sorry to hear that you were dissatisfied with your shopping experience with us. To help resolve your issue as quickly as possible, could you provide us with your order number so we can continue working on your case? You can reply directly here.
Thank you in advance for your cooperation.
Momyknows team

Rated 5 out of 5 stars

Shower dress

Maternity dresses are hard find, website has a lot of options.

February 25, 2025
Unprompted review
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Reply from momyknows.com

Dear customer,
Thank you for your review.
Thank you for your recognition of us, we will continue to work hard and update new products in time, thank you
Thank you in advance for your cooperation.
Momyknows Team

Rated 5 out of 5 stars

Loved my dress

Loved my dress! Fit absolutely perfect.

February 22, 2025
Unprompted review
momyknows.com logo

Reply from momyknows.com

Dear customer,
Thank you for your review.
Thank you for your recognition of us, we will continue to work hard and update new products in time, thank you
Thank you in advance for your cooperation.
Momyknows Team

Rated 1 out of 5 stars

Read the review BEFORE buying

Read the review BEFORE buying. I wish I would’ve seen this page before buying from this company. I received a dress that I planned to wear for my maternity photo shoot. It ended up fitting weird and I wasn’t happy with it, so I emailed support to return. I spoke with someone named Daisy who went back and forth with my numerous times trying to push me into the compensation of 30% instead of telling me how to send the item back to get a full refund. The whole interaction felt like a scam.

Finally I asked one question about the compensation, NOT authorizing it. They immediately took it as me agreeing to that option and then gave me a measly refund with no further communication.

I’ve tried to get in contact with them to clarify it is NOT what I wanted and that I was very unhappy with their services. I just want my money back and I don’t need this cheap dress…Still no response.

This website is a flat out scam and joke and I wish I could go back in time to never buy from them again. Horrible dress, horrible customer service, horrible communication. So disappointed and angry. DO NOT BUY!!!

February 20, 2025
Unprompted review
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Reply from momyknows.com

Dear customers,
Thank you, for your comment.
We're sorry to hear that you were dissatisfied with your shopping experience with us. To help resolve your issue as quickly as possible, could you provide us with your order number so we can continue working on your case? You can reply directly here.
Thank you in advance for your cooperation.
Momyknows team

Rated 1 out of 5 stars

Do not buy

If I could, I would give zero stars. Please don’t order from them! The dress I ordered did not fit. I asked to return for a refund they said I can get a 20% refund or pay to ship it to China… this website is a scam

February 21, 2025
Unprompted review
momyknows.com logo

Reply from momyknows.com

Dear customers,
Thank you, for your comment.
We're sorry to hear that you were dissatisfied with your shopping experience with us. To help resolve your issue as quickly as possible, could you provide us with your order number so we can continue working on your case? You can reply directly here.
Thank you in advance for your cooperation.
Momyknows team

Rated 1 out of 5 stars

This website is terrible

This website is terrible, please save your money and do not order from here. I ordered a dress that was so cheap feeling and see through when it came in. It also looked nothing like the picture. Felt like a temu order though I paid $60 for it. I emailed to return and they went back and forth with me needing so many specific things. When they finally approved me for a return they told me I could either pay to ship it to China or get 20% compensation. To ship it to china would have cost me double so it made no sense. They definitely take advantage of their customers. I wish I would have never ordered and wasted my money.

February 19, 2025
Unprompted review
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Reply from momyknows.com

Dear customers,
Thank you, for your comment.
We're sorry to hear that you were dissatisfied with your shopping experience with us. To help resolve your issue as quickly as possible, could you provide us with your order number so we can continue working on your case? You can reply directly here.
Thank you in advance for your cooperation.
Momyknows team

Rated 5 out of 5 stars

Great customer service

Great customer service! They fixed my issue right away.

February 17, 2025
Unprompted review
momyknows.com logo

Reply from momyknows.com

Dear customer,
Thank you for your review.
Thank you for your recognition of us, we will continue to work hard and update new products in time, thank you
Thank you in advance for your cooperation.
Momyknows Team

Rated 5 out of 5 stars

I absolutely loved this dress for my…

I absolutely loved this dress for my baby shower! It was everything I had hoped for—elegant, comfortable, and flattering for my baby bump. The fabric was soft and breathable, which made it easy to move around and stay comfortable throughout the day. I received so many compliments on the design and color. It really made me feel beautiful on such a special occasion!

February 17, 2025
Unprompted review
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Reply from momyknows.com

Dear customer,
Thank you for your review.
Thank you for your recognition of us, we will continue to work hard and update new products in time, thank you
Thank you in advance for your cooperation.
Momyknows Team

Rated 1 out of 5 stars

Don't do it

This website sucks. They sell you overpriced crap and then make you pay the shipping costs back to china when you want a refund. Their customer service is despicable. I wish i would've came across this website before i ordered dresses for my maternity pictures from here.

February 13, 2025
Unprompted review
momyknows.com logo

Reply from momyknows.com

Dear customers,
Thank you, for your comment.
We're sorry to hear that you were dissatisfied with your shopping experience with us. To help resolve your issue as quickly as possible, could you provide us with your order number so we can continue working on your case? You can reply directly here.
Thank you in advance for your cooperation.
Momyknows team

Rated 2 out of 5 stars

Dress is nothing like the picture…

Dress is nothing like the picture…. Wish I would have done more research on this website before ordering almost $70 for a shein quality dress…. They take pictures of some other dress and make their cheap knock off version. And it’s see through! The dress in pictures the flowers are 3D like embroidered these are flat printed on.

February 13, 2025
Unprompted review
momyknows.com logo

Reply from momyknows.com

Dear customers,
Thank you, for your comment.
We're sorry to hear that you were dissatisfied with your shopping experience with us. To help resolve your issue as quickly as possible, could you provide us with your order number so we can continue working on your case? You can reply directly here.
Thank you in advance for your cooperation.
Momyknows team

Rated 1 out of 5 stars

Please don’t order from them…

If I had known this was China company like SHEIN I would not have bought these dresses. Way too small, I am 5’8” and pregnant but their largest size was more like a size 10-12 than a 16. Too expensive to return because you have to pay for shipping back to China which is over $100. I ordered 3 dresses and they are all terrible quality and range $50-$80. The material is see through and feels and looks CHEAP. I’m so upset I wasted money on this scam.

February 4, 2025
Unprompted review
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Reply from momyknows.com

Dear customers,
Thank you, for your comment.
We're sorry to hear that you were dissatisfied with your shopping experience with us. To help resolve your issue as quickly as possible, could you provide us with your order number so we can continue working on your case? You can reply directly here.
Thank you in advance for your cooperation.
Momyknows team

Rated 5 out of 5 stars

Great Quality and Fast Shipping

I’m really happy with my purchase from Momyknows! The clothes are great quality, super comfortable, and fit perfectly. Shipping was fast, and everything arrived in perfect condition. I’ll definitely be ordering again!

February 9, 2025
Unprompted review
momyknows.com logo

Reply from momyknows.com

Dear customer,
Thank you for your review.
Thank you for your recognition of us, we will continue to work hard and update new products in time, thank you
Thank you in advance for your cooperation.
Momyknows Team

Rated 1 out of 5 stars

DO NOT ORDER FROM THIS WEBSITE

DO NOT ORDER FROM THIS WEBSITE. REFUNDS ARE A PAIN AND THEY WILL TAKE 60% OF WHAT YOU PAID AND YOU'LL BE RESPONSIBLE FOR THE SHIPPING COST WHEN YOU SEND IT BACK. If I could give this website less than 1 star I would. I ordered 3 dresses for my maternity shoot this month and neither ended up fitting me right. Too loose in some spots or too tight. I emailed them the day I received the dresses because I read online you have 7 days to return the items. They gave me a hard time about returning them. They originally asked if they could pay me 25% of what I paid for the order and have me keep the dresses. I said I just wanted the full refund so then they said I’d have to pay for shipping. I asked why because nowhere on their return policy does it say we are responsible for the shipping not to mention I already paid for shipping to receive the items. They then offered to only compensate me 40% of my order and advised me I’d still be paying for shipping. Like what an absolute joke. I spent over $100 on the website and it’s not my fault I’m too fat to fit in their dresses. Not to mention the quality of the dresses aren’t great. Only 1 of the dresses was made well. The other 2 were see through and the material felt cheap. I’m super disappointed. Mind you this whole encounter with their “customer service team” was through email. The number I called didn’t go through. I emailed them back and fourth for a week with less than favorable results. I ended up keeping the drssses. I’m going to attempt to resell them, wish me luck.

February 4, 2025
Unprompted review
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Reply from momyknows.com

Dear customers,
Thank you, for your comment.
We're sorry to hear that you were dissatisfied with your shopping experience with us. To help resolve your issue as quickly as possible, could you provide us with your order number so we can continue working on your case? You can reply directly here.
Thank you in advance for your cooperation.
Momyknows team

Rated 5 out of 5 stars

I bought the Momyknows White Off…

I bought the Momyknows White Off Shoulder 3D Flowers Backless Bodycon Mermaid Cocktail Party Gowns and the Momyknows Apricot Off Shoulder Ruched Pleated Big Swing Maternity Baby Shower Maxi Dress!
Both beautiful dresses, I loved the fabric and the delivery was done on time with no issues.
Thank you Momyknows

January 21, 2025
Unprompted review
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Reply from momyknows.com

Dear customer,
Thank you for your comments.
Thank you for your recognition of our website. We will continue to update in the future. Please pay attention to our website.

Momyknows Team

Rated 5 out of 5 stars

The dress was beautiful and shipped…

The dress was beautiful and shipped very fast. Very excited to wear it to my baby shower

February 5, 2025
Unprompted review
momyknows.com logo

Reply from momyknows.com

Dear customer,
Thank you for your comments.
Thank you for your recognition of our website. We will continue to update in the future. Please pay attention to our website.

Momyknows Team

Rated 1 out of 5 stars

Can I do 0 star

Can I do 0 star? because these website don’t deserve 1 star, I made my order (3dresses) for my baby shower probably 2 months before my special day, I had never received my package and they never refunded my money. These people steal from their customers. If you don't receive your package, they tell you it's not their fault and they won't give you your money back.

January 22, 2025
Unprompted review
momyknows.com logo

Reply from momyknows.com

Dear customers,
Thank you, for your comment.
We're sorry to hear that you were dissatisfied with your shopping experience with us. To help resolve your issue as quickly as possible, could you provide us with your order number so we can continue working on your case? You can reply directly here.
Thank you in advance for your cooperation.
Momyknows team

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