Mönch Watch Company Reviews 199

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 54 reviews, reviewers overwhelmingly had a great experience with this company. Customers are consistently impressed with the product, highlighting its excellent quality, craftsmanship, and aesthetic appeal. Many people feel they receive exceptional value for money, noting that the watches look far more expensive than their actual price. The delivery service is also frequently praised for being quick and efficient. Reviewers often mention the watches' premium feel, good weight, and high-quality finish, making them a popular choice for those seeking stylish and well-built timepieces at an affordable price.

What people talk about most

Product

Clients share positive opinions on product. Many reviewers are impressed with the style, quality, and price... See more

Quality

Customers had positive experiences with quality, often describing products as stylish, well-built, and... See more

Value for money

Users describe positive interactions with value for money. Many consumers praise the watches as looking and... See more

Delivery service

Reviewers highlight positive aspects of delivery service. Customers consistently praise the speed of... See more

Price

Consumers are delighted with the pricing, consistently finding the products to be a great value. Many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I recently bought the INITIAL, ASH watch and couldn’t be more delighted, 316 stainless steel made watch which they use on top end watches. This is so much value for money, well worth the purchase and... See more

Company replied

Rated 5 out of 5 stars

I ordered 2 watches for wedding gifts from Monch, Initially I emailed them to ask what the presentation gift boxes looked like before I pulled the trigger, They replied promptly and with pictures so I... See more

Company replied

Rated 5 out of 5 stars

I was very skeptical about using a new brand i've not heard of but took the risk. It absolutely paid off as the wuality of the product is amazing, even better then I expected! The watch looks ££££ y... See more

Company replied

Rated 5 out of 5 stars

I'm really pleased with my Time Master, Artic Monch watch. Delivery was really quick. Nicely packaged. It looks like a far more expensive watch than it is. Initially I couldn't set the time, rather em... See more

Company replied


Company details

  1. Watch Manufacturer

Written by the company

At Mönch, we're redefining the watch-buying experience. Our mission is simple: to offer a curated selection of watches that match your style and surpass your expectations. With an unwavering commitment to quality and innovation. We invite you to explore, discover, and embrace the essence of time with us.


Contact info

4.8

Excellent

TrustScore 5 out of 5

199 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Beautiful watch fabulous brand

Beautiful watch. Absolutely delighted with my Mönch watch. Had never heard of this brand prior to buying but the quality in the pictures looked worth the risk. I wasn’t wrong! Very very good timepiece for the price. Looks very expensive and elegant. Will buy again. 5 stars.

September 8, 2025
Unprompted review
Mönch Watch Company logo

Reply from Mönch Watch Company

Hi Steve,

Thank you for your fantastic 5-star review! We’re so glad you took a chance on Mönch and even happier to hear that your new timepiece lived up to and even exceeded expectations.

It means a lot to us that the quality and elegance of the watch stood out to you, especially as a first-time customer. We work hard to deliver exceptional design and craftsmanship at an accessible price and it's incredibly rewarding to know that it shows.

We truly appreciate your support and can’t wait to welcome you back for your next Mönch piece!

Kind regards
The Mönch Team

Rated 5 out of 5 stars

Great watches

Great watches, brilliant price for top quality pieces.

September 5, 2025
Unprompted review
Mönch Watch Company logo

Reply from Mönch Watch Company

Hi Luke,

Thank you so much for the great review! We truly appreciate the kind words.

Kind regards
The Mönch Team

Rated 5 out of 5 stars

Great company to deal with

Great company to deal with, excellent communication and fast delivery.
Watches are of excellent quality and look and feel great on the wrist

September 5, 2025
Unprompted review
Mönch Watch Company logo

Reply from Mönch Watch Company

Hi Stephen,

Thank you for your kind words and positive feedback!

We’re so pleased to hear that you had a smooth experience with us, from communication to delivery and that you're enjoying the quality and feel of your new watch. There’s nothing better than knowing our timepieces are being worn and appreciated!

Kind regards
The Mönch Team

Rated 5 out of 5 stars

Good quality

Good quality, great looking watch.

August 13, 2025
Unprompted review
Mönch Watch Company logo

Reply from Mönch Watch Company

Hi Tony,

Thank you so much for the great review! We are delighted to hear you are happy with your new watch.

Kind regards
The Mönch Team

Rated 5 out of 5 stars

Outstanding!

Absolutely delighted with my Time-Master Noir, amazing quality and finish. Super fast delivery and incredible customer support/advice.
What a great story behind the brand.

July 24, 2025
Unprompted review
Mönch Watch Company logo

Reply from Mönch Watch Company

Hi Nigel,

Thank you so much for your kind words! We're absolutely thrilled to hear that you're loving your Time-Master Noir. It's great to know the quality, finish and speedy delivery met your expectations and we're especially glad our team could provide support and advice along the way.

We're proud of the story behind our brand and it's wonderful to see it resonate with you. Enjoy your new timepiece, and thank you again for being part of our journey!

Kind regards
The Mönch Team

Rated 5 out of 5 stars

I'm really pleased with my Time Master

I'm really pleased with my Time Master, Artic Monch watch. Delivery was really quick. Nicely packaged. It looks like a far more expensive watch than it is. Initially I couldn't set the time, rather embarrassingly it took some time for me to notice a little white plastic stopper behind the time / date setting knob.

July 16, 2025
Unprompted review
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Reply from Mönch Watch Company

Hi Craig,

Thank you so much for your kind review! We're thrilled to hear you're enjoying your Time Master, Arctic.

We're glad delivery was quick and that the packaging met your expectations. And don't worry, that little white stopper gets quite a few people! It's there to keep the mechanism safe during transit, but it can definitely be sneaky.

Thanks again for choosing us.

Kind regards
The Mönch Team

Rated 5 out of 5 stars

Great purchase

Really happy with the watch,feels high quality. I like the 3 year warranty that comes as standard.

July 11, 2025
Unprompted review
Mönch Watch Company logo

Reply from Mönch Watch Company

Hi Ronnie,

Thank you so much for the lovely review! It's great to hear you are happy with your new watch and appreciate the 3 year warranty we offer on all our timepieces. We believe quality and trust within out products is a key factor to any customer and try our best to apply this via the warranty we offer.

Kind regards
The Mönch Team

Rated 5 out of 5 stars

Solid watch that looks great

I was very skeptical about using a new brand i've not heard of but took the risk. It absolutely paid off as the wuality of the product is amazing, even better then I expected! The watch looks ££££ yet the price is affordable and postage was tracked which actually cam a day early!

Will definitely be looking to purchase another in the future.

July 3, 2025
Unprompted review
Mönch Watch Company logo

Reply from Mönch Watch Company

Hi Jay,

Thank you so much for the great review. It's amazing to know you're impressed with the quality and design of the watch, especially at an affordable price point. We put a lot of care into making sure every detail delivers on value and style, so your feedback means a lot.

Even better that it arrived earlier than expected!

We’d be thrilled to have you back for another purchase in the future. Thanks again for your support!

Kind regards
The Mönch Team

Rated 5 out of 5 stars

I was gifted the Aarau watch as a…

I was gifted the Aarau watch as a wedding gift from my fiancee. The bracelet is stunning and feels great quality. The face is timeless and I cannot wait to wear it on my wedding day!!

July 3, 2025
Unprompted review
Mönch Watch Company logo

Reply from Mönch Watch Company

Hi Paula,

Thank you so much for your kind words and congratulations on your upcoming wedding! We're truly honoured that the Aarau watch will be part of such a special moment in your life. It’s wonderful to hear that you love the design and quality of the bracelet and dial, timeless was exactly what we were going for.

Wishing you an unforgettable wedding day and a beautiful journey ahead. Thank you again for choosing us for such a meaningful gift.

Kind regards
The Mönch Team

Rated 5 out of 5 stars

Absolutely fantastic this company!

Absolutely fantastic this company!! Not only is the watch I purchased an absolutely stunning timepiece but the customer service is absolutely top notch! Seriously impressed!
I ordered a watch with a leather brown leather strap and unfortunately there was a mistake and they sent me one with a black leather strap. I absolutely loved the watch and decided to keep it in black. I let them know about the mix up and without hesitation they sent me a brown leather strap completely free of charge.
I would definitely purchase another watch from these guys in the future as like I said they are beautiful watches.

July 7, 2025
Unprompted review
Mönch Watch Company logo

Reply from Mönch Watch Company

Hi David,

Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that you love your new timepiece, even in black! While we’re sorry for the initial mixup with the strap, we're glad we could quickly make it right and that you were happy with the service.

Your satisfaction means the world to us, and feedback like this truly motivates our team. We’d be honored to have you as a returning customer in the future. Enjoy your watch, and thank you again for your support!

Kind regards
The Mönch Team

Rated 5 out of 5 stars

Blown away by the Quality

I ordered 2 watches for wedding gifts from Monch, Initially I emailed them to ask what the presentation gift boxes looked like before I pulled the trigger, They replied promptly and with pictures so I had a clear image in my mind. The watches themselves arrived within 5 days and honestly, given the price I've been quite blown away by the quality, craftsmanship and aesthetics of them. I ordered an Initial in Artic and and Aarau in white. Couldnt recommend highly enough.

July 3, 2025
Unprompted review
Mönch Watch Company logo

Reply from Mönch Watch Company

Hi Grant,

Thank you so much for your fantastic review! We're delighted to hear that your experience, from your initial enquiry to receiving the watches was such a positive one. It’s great to know the photos helped with your decision and even better to hear that the Initial, Arctic and the Aarau exceeded expectations!

We put a lot of care into both the design and craftsmanship of our watches, so it truly means a lot to hear such kind feedback. We're honoured you chose Mönch for such a meaningful day.

Kind regards
The Mönch Team

Rated 5 out of 5 stars

Excellent

Very good experience so far, excellent value for money.

June 19, 2025
Unprompted review
Mönch Watch Company logo

Reply from Mönch Watch Company

Hi Gary,

Thank you for the fantastic review! We're so pleased to hear that you're enjoying your new watch. Your feedback means a lot to us and we're glad to have you as a happy customer!

Kind regards
The Mönch Team

Rated 5 out of 5 stars

Amazing quality

Amazing quality, packaged and boxed brilliantly and arrived quickly, highly recommend

June 19, 2025
Unprompted review
Mönch Watch Company logo

Reply from Mönch Watch Company

Hi Liam,

Thank you so much for the kind review. We are delighted to hear you are happy with your new watch and the customer service provided.

If there is anything we can ever help with in the future, please do not hesitate to contact us.

Kind regards
The Mönch Team

Rated 5 out of 5 stars

Fast delivery and looks amazing!

June 13, 2025
Unprompted review
Mönch Watch Company logo

Reply from Mönch Watch Company

Hi Jordi,

Thank you so much for the great review! We're thrilled to hear that your order arrived quickly and that you're happy with how it looks. We really appreciate your support.

Kind regards
The Mönch Team

Rated 5 out of 5 stars

Great watch, fast delivery.

What value for money these watches are, great quality I was very impressed, purchased my watch on the bank holiday discount offer which I'm very pleased with.

May 26, 2025
Unprompted review
Mönch Watch Company logo

Reply from Mönch Watch Company

Hi Stewart,

Thank you so much for your kind words! We're thrilled to hear that you're impressed with the quality of your watch and that you were able to take advantage of our Bank Holiday discount. It's always great to know our customers feel they're getting real value for money. We truly appreciate your support and hope you continue to enjoy your new timepiece.

Kind regards
The Mönch Team

Rated 5 out of 5 stars

I purchased an order

I purchased an order, recieved the watch within 5 days, the watch arrived well
Packaged and the watch itself is beautiful and worth every penny spent.

May 24, 2025
Unprompted review
Mönch Watch Company logo

Reply from Mönch Watch Company

Hi there,

Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that your watch arrived quickly and in perfect condition and even more so that you're loving it.

Kind regards
The Mönch Team

Rated 5 out of 5 stars

Outstanding timepiece

I've been looking at these watches for a while now and have recently purchased the watch i initially wanted for my son and it's perfect the skill and craftsmanship to create such a beautiful watch at a great price is outstanding I'm definitely going to purchase myself 1 of these beautiful watches soon

May 16, 2025
Unprompted review
Mönch Watch Company logo

Reply from Mönch Watch Company

Hi Damien,

Thank you for your kind words and support! We're thrilled to hear that the watch you chose for your son is exactly what you hoped for. Knowing that our craftsmanship and attention to detail are appreciated means the world to us.

We can’t wait to welcome you back and if there is anything we can help with, please do not hesitate to contact us.

Kind regards
The Mönch Team

Rated 5 out of 5 stars

Lovely looking watch

Just taken delivery of my second Monch, Time-Contra in Arctic.
Absolutely fantastic looking watch, very impressed. Fantastic value for money.

May 17, 2025
Unprompted review
Mönch Watch Company logo

Reply from Mönch Watch Company

Hi Robert,

Thank you so much for your continued support and for sharing your feedback! We're thrilled to hear you're enjoying your second watch, the Time-Contra in Arctic is a stunning choice. It means a lot to us that you find it fantastic both in design and value.

We truly appreciate having you as part of the Mönch community and hope your new timepiece continues to impress!

Kind regards,
The Mönch Team

Rated 5 out of 5 stars

Special watch, Great company

Having been lucky enough to visit the Arctic and see Polar bears I was really chuffed to find the Time-Master I Arctic Chronograph. The face in ice blue is just perfect as is the wonderful polar bear on the back. On opening the class case I was immediately impressed by the quality of the product and once my local jewellers had adjusted the bracelet it sat snugly and proudly on my wrist. As a lady who prefers big watches I love the fact I can wear it without it feeling chunky. It won’t be an every day watch but will be just right for those special occasions of which I suspect there will be quite a few!
I was equally impressed by the service provided by Monch Watch Company who sent it through Superfast with great communication. Thanks to the discount I paid an extremely fair price and consider this an excellent enhancement for my watch collection.

May 13, 2025
Unprompted review
Mönch Watch Company logo

Reply from Mönch Watch Company

Hi Roise,

Thank you so much for your thoughtful and heartwarming review! We're absolutely delighted to hear that the Time-Master I Arctic Chronograph resonated with your personal experiences in the Arctic. It’s incredibly special to know the design connected with you on such a meaningful level.

We're also thrilled that the watch met your expectations in terms of quality and fit, especially as someone who appreciates bold yet elegant timepieces. It’s fantastic to know it has found a proud place in your collection for those special occasions.

Your kind words about our service mean a great deal to the whole Mönch team. We believe every part of the experience, from design to delivery, should feel just right, and it's wonderful to know we are achieving this.

Kind regards
The Mönch Team

Rated 5 out of 5 stars

excellent value for money

very happy with my watch, fantastic value for money. everything from the watch, to the box & packaging has a very premium feel without breaking the bank.

May 8, 2025
Unprompted review
Mönch Watch Company logo

Reply from Mönch Watch Company

Hi Bradley,

Thank you for the kind words! We're so glad to hear you're happy with your watch and felt the quality in both the product and the packaging. Creating that premium feel without the premium price is exactly what we strive for, so your feedback really means a lot.

Kind Regards
The Mönch Team

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