Monday Merch Reviews 390

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 229 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting that items often look even better in person than in photos. Many highlight the exceptional service, with staff being described as helpful, proactive, and efficient in guiding them through the process from design to delivery. The delivery service is frequently commended for its speed and reliability, even with tight deadlines and international shipments. However, some customers also mentioned minor issues, such as challenges with delivery planning towards the end of the process. A few people were dissatisfied with the quality of embroidery on logos, finding the stitching uneven and not meeting their expectations for a clean finish.

What people talk about most

Product

Customers consistently note positive experiences with product quality. Reviewers frequently praise the... See more

Quality

Clients share positive opinions on quality, consistently praising the high standard of products like tote... See more

Service

People report positive experiences with service, highlighting its fantastic nature from order placement to... See more

Staff

Consumers consistently find the staff to be highly professional, responsive, and supportive. Many reviewers... See more

Delivery service

Customers had positive experiences with delivery service. Many reviewers praised the prompt and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Monday Merch truly saved the day! We approached them with a tight deadline for an international shipment to Germany, and they handled it flawlessly. The quality of the items, specifically the tot... See more

Company replied

Rated 5 out of 5 stars

Great experience from start to finish. Customer success team is super attentive, friendly and supportive. Diane Trejo, Sarah van Ettinger and Anna-Maria Müller went above and beyond to make sure I p... See more

Company replied

Rated 5 out of 5 stars

Both the Sales and Customer Management teams were top notch, providing valuable advice and great recommendations on the designs, answering all our questions timely and with quality, and ensuring eve... See more

Company replied

Rated 5 out of 5 stars

The communication was always clear and straightforward. Towards the end, there were some challenges with delivery planning, but we still received all the sweaters on time. Even after delivery, when a... See more

Company replied


Company details

  1. Promotional Products Supplier
  2. Corporate Gift Supplier
  3. e-Commerce Solution Provider
  4. Promotional Item Store
  5. Storage Facility

About Monday Merch

Written by the company

All-In-One Merch Partner

Design, production, warehousing and shipping of your company merchandise and corporate gifts, all-in-one. Simply select products and let us do the rest. Learn more

Merch Packs

Create beautiful packs for employees, customers, and relations. Learn more

Merch Platform

Use our platform to manage designs company-wide, see stock levels, manage shipments, and automate merch activities. Learn more

Who we help

We help HR, Event Managers, Office Ops, Marketeers, Sales and Client Relations with organizing company merch and corporate gifts.

Get Started

Browse our products, request a quote, and get free designs in 24 hours. Browse products or get in touch.


Contact info

4.9

Excellent

TrustScore 5 out of 5

390 reviews

5-star
4-star
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2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

Great Service

Natalia and Lusine have been very helpful throughout the ordering and shipping process. I look forward to collaborating with them again.

February 19, 2026
Monday Merch logo

Reply from Monday Merch

Hi Camilla,
Thank you so much for your kind words! We’re thrilled to hear that Natalia and Lusine were helpful throughout your ordering and shipping experience. We truly appreciate your support and look forward to collaborating with you again soon! :)

Rated 5 out of 5 stars

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February 17, 2026
Monday Merch logo

Reply from Monday Merch

Hi Anna,
Thank you for your positive feedback! We trully appreciaete your support 😊

Rated 5 out of 5 stars

Great Products

February 13, 2026
Monday Merch logo

Reply from Monday Merch

Hi Remco,
Thank you very much for the positive review! We are happy you liked our products :)

Rated 5 out of 5 stars

Perfect

Perfect, as expected!

February 12, 2026
Monday Merch logo

Reply from Monday Merch

Hi Bodhi,
Thank you for your positive feedback! We are glad you liked our service. We hope to work with you again in the future :)

Rated 5 out of 5 stars

Good Quality and Service

Quick and with quality

February 9, 2026
Monday Merch logo

Reply from Monday Merch

Hi Nikodem,
Thank you for your positive feedback! We are glad you liked our service and the quality of products. We will be happy to work with you again in the future :)

Rated 5 out of 5 stars

Great experience using MondayMerch

Easy logistics, good customer support and great materials.

February 5, 2026
Monday Merch logo

Reply from Monday Merch

Hi Nadja,
Thank you for your great feedback. We are happy you liked our service and the quality of our products. We look forward to working with you again in the future :)

Rated 5 out of 5 stars

Very helpful staff / great products

Very helpful staff, they understood completely the sort of product I wanted, delivery was ahead of time and the products were perfect.

February 9, 2026
Monday Merch logo

Reply from Monday Merch

Hi Ian,
Thank you for your great review! We’re really glad our team could help you find exactly what you were looking for and that everything arrived early and in perfect condition. We truly appreciate your support and hope to serve you again soon.

Rated 5 out of 5 stars

Reliable, High-Quality Merch with Excellent Service

I was looking for a merch company that could act fast and deliver good-quality items for our event, and I definitely found the one! Everyone at Monday Merch is super helpful, their response time is great, and I genuinely felt like I was working with friends rather than a random company I found on Google 🙂

I’ll definitely use Monday Merch again in the future and would recommend them to anyone.

February 6, 2026
Unprompted review
Monday Merch logo

Reply from Monday Merch

Hi Veronika,
Thank you so much for this amazing review!
We’re thrilled to hear that everything came together quickly and that the merch hit the mark for your event. It truly means a lot to us that you appreciated working with Monday Merch.
We can’t wait to work with you again in the future, and thanks a lot for the recommendation 😊

Rated 5 out of 5 stars

Amazing Provider

We've been working with Monday Merch for a couple of years and are still very happy with our partnership.
The merchandise is of high quality, and the service is friendly and professional.

February 2, 2026
Monday Merch logo

Reply from Monday Merch

Hi Karol,
Thank you for your positive feedback and for being a valued partner over the past few years. We’re glad to hear you’re happy with the quality of our merchandise and our friendly, professional service. We look forward to continuing our partnership 😊

Rated 5 out of 5 stars

Fantastic service and quality

Fantastic service and top-notch quality from Monday Merch. They did an excellent job bringing our ideas to life and were incredibly flexible and accommodating.

February 4, 2026
Monday Merch logo

Reply from Monday Merch

Hi Dear Customer,
Thanks a lot for the kind words! We are really happy to hear that you were satisfied the quality of our products and service. Looking forward to the next project together 😊

Rated 5 out of 5 stars

Response times were always very fast…

Response times were always very fast and they were really accommodating with our tight deadline. Our order arrived on time and the product printing was a good standard.

January 28, 2026
Unprompted review
Monday Merch logo

Reply from Monday Merch

Hi Amber,
Thank you for your feedback! We’re glad our quick responses and flexibility helped meet your tight deadline, and we’re happy to hear the order arrived on time and met your expectations for print quality. We really appreciate your support.

Rated 5 out of 5 stars

Friendly, helpful & speedy.

Friendly, helpful & speedy. Thank you to Paulina & Elizabeta!

February 4, 2026
Monday Merch logo

Reply from Monday Merch

Hi Yasmin,
Thank you for your great feedback! We’re really glad you found our team friendly, helpful, and speedy. We appreciate your support and hope to work with you again soon.

Rated 5 out of 5 stars

Our clients loved it

Amazing experience from start to finish. Smooth communication, great execution, and beautiful merch. Our clients loved it.

January 30, 2026
Monday Merch logo

Reply from Monday Merch

Hi Clara,
Thank you so much for the positive feedback! We’re glad to hear everything went smoothly and that your clients loved the merch. It was a pleasure working with you, and we truly appreciate the support :)

Rated 5 out of 5 stars

Great service.

Great service.
The quality of the hoodies is really good.

January 30, 2026
Monday Merch logo

Reply from Monday Merch

Hi Suzet,
Thanks so much for your review!
We’re really happy you loved the quality of the product😊

Rated 5 out of 5 stars

Great quality and service.

Great experience, the team offered good support for a rushed order and the items were of great quality.

January 29, 2026
Monday Merch logo

Reply from Monday Merch

Hi Kitty,
Thank you so much for your positive feedback!
We’re happy we could help with the rushed order and that everything met your expectations. Hope to work with you again soon! 😊

Rated 4 out of 5 stars

Reliable, flexible, and easy to work with

Fast to respond, easy to work with, and flexible throughout multiple design changes. Communication was smooth, delivery was on time, and the final products were exactly what we needed.

Would happily work with them again.

January 26, 2026
Monday Merch logo

Reply from Monday Merch

Hi Thais,
Thank you so much for your positive review! It was a pleasure working with you, and we are glad the communication, flexibility, and final results met your expectations. We truly appreciate the opportunity and would be happy to collaborate again 😊

Rated 5 out of 5 stars

Really stood out for quality and service

Really stood out for range and quality of products, willingness to find what I needed, branding opportunities, sales and post-sales service (including handling customs) and all-round communication. Definitely a recommendation and I will use them again.

January 23, 2026
Monday Merch logo

Reply from Monday Merch

Hi,
Thank you so much for your positive review. We’re really glad to hear that our product range, service, and communication stood out, and that we could support you from sales through to post-sales and customs handling. It was a pleasure working with you, and we truly appreciate the recommendation. We look forward to working with you again soon 😊

Rated 4 out of 5 stars

The quick response on my emails and the…

The quick response on my emails and the quick delivery after acceptance of the offer.

January 14, 2026
Monday Merch logo

Reply from Monday Merch

Hi Lida,
Thank you for your kind review. We’re glad you appreciated our quick communication and prompt delivery. It was a pleasure working with you!

Rated 5 out of 5 stars

Great product and service

Great communication throughout the creation and shipment process. The items came in a timely manor and were high quality.

January 11, 2026
Monday Merch logo

Reply from Monday Merch

Hi Douglas,
Thank you for the great feedback! We’re happy to hear everything arrived on time and that you loved the quality of products. We look forward to working with you again! 😊

Rated 5 out of 5 stars

Great Service and Quality Sweaters!

The communication was always clear and straightforward. Towards the end, there were some challenges with delivery planning, but we still received all the sweaters on time. Even after delivery, when a few minor issues came up, they promptly arranged replacements without any hassle. The sweaters are excellent quality, and my colleagues around the world wear their custom-made sweaters daily. Great service!

December 25, 2025
Monday Merch logo

Reply from Monday Merch

Hi Jill,
Thank you so much for this thoughtful review!
We truly appreciate your patience and understanding during the delivery planning stage, and we’re glad everything arrived on time. It’s great to hear that the replacements were handled smoothly and you liked the quality of product.Thank you for trusting us, we’d be happy to work with you again! 😊

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