Monday Merch Reviews 390

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 229 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting that items often look even better in person than in photos. Many highlight the exceptional service, with staff being described as helpful, proactive, and efficient in guiding them through the process from design to delivery. The delivery service is frequently commended for its speed and reliability, even with tight deadlines and international shipments. However, some customers also mentioned minor issues, such as challenges with delivery planning towards the end of the process. A few people were dissatisfied with the quality of embroidery on logos, finding the stitching uneven and not meeting their expectations for a clean finish.

What people talk about most

Product

Customers consistently note positive experiences with product quality. Reviewers frequently praise the... See more

Quality

Clients share positive opinions on quality, consistently praising the high standard of products like tote... See more

Service

People report positive experiences with service, highlighting its fantastic nature from order placement to... See more

Staff

Consumers consistently find the staff to be highly professional, responsive, and supportive. Many reviewers... See more

Delivery service

Customers had positive experiences with delivery service. Many reviewers praised the prompt and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Monday Merch truly saved the day! We approached them with a tight deadline for an international shipment to Germany, and they handled it flawlessly. The quality of the items, specifically the tot... See more

Company replied

Rated 5 out of 5 stars

Great experience from start to finish. Customer success team is super attentive, friendly and supportive. Diane Trejo, Sarah van Ettinger and Anna-Maria Müller went above and beyond to make sure I p... See more

Company replied

Rated 5 out of 5 stars

Both the Sales and Customer Management teams were top notch, providing valuable advice and great recommendations on the designs, answering all our questions timely and with quality, and ensuring eve... See more

Company replied

Rated 5 out of 5 stars

The communication was always clear and straightforward. Towards the end, there were some challenges with delivery planning, but we still received all the sweaters on time. Even after delivery, when a... See more

Company replied


Company details

  1. Promotional Products Supplier
  2. Corporate Gift Supplier
  3. e-Commerce Solution Provider
  4. Promotional Item Store
  5. Storage Facility

About Monday Merch

Written by the company

All-In-One Merch Partner

Design, production, warehousing and shipping of your company merchandise and corporate gifts, all-in-one. Simply select products and let us do the rest. Learn more

Merch Packs

Create beautiful packs for employees, customers, and relations. Learn more

Merch Platform

Use our platform to manage designs company-wide, see stock levels, manage shipments, and automate merch activities. Learn more

Who we help

We help HR, Event Managers, Office Ops, Marketeers, Sales and Client Relations with organizing company merch and corporate gifts.

Get Started

Browse our products, request a quote, and get free designs in 24 hours. Browse products or get in touch.


Contact info

4.9

Excellent

TrustScore 5 out of 5

390 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

Excellent Service and Great Quality

The team at Monday Merch was very helpful.
Especially Nathaly and Mirela supported us and kept us updated every step of the way.
The quality at Monday Merch is also excellent.

A big thank you!

October 1, 2025
Monday Merch logo

Reply from Monday Merch

Hi Yoell,

Thank you so much for your review! We're so glad to hear that you had a great experience with our team. We're also thrilled that you're pleased with the quality of our work. A big thank you for trusting Monday Merch — we look forward to collaborating again in the future!

Rated 5 out of 5 stars

Amazing customer service and items

Amazing customer support and great items. This is the second time we have ordered our SWAG from Monday Merch. They have always been amazing and the items were great as always.

September 16, 2025
Monday Merch logo

Reply from Monday Merch

Hi,

Thank you so much for the fantastic review! We're thrilled to hear that you’ve had such a great experience with our customer service. It means a lot that you came back for a second order — we truly appreciate your continued trust in Monday Merch.

We look forward to helping you with many more awesome projects in the future!

Best regards,
Monday Merch Team

Rated 5 out of 5 stars

I had a great experience with Monday…

I had a great experience with Monday Merch! The team guided me through the order process and was quick to help whenever I had questions. The support was excellent and very friendly. The products feel high-quality, and our team was thrilled to receive the packages. Highly recommended!

September 15, 2025
Monday Merch logo

Reply from Monday Merch

Hi Aylin,

Thank you so much for your positive feedback! We're thrilled to hear that you had a great experience with us. It was a pleasure working with you, and we're so glad your team loved the products. If you ever need anything in the future, we’re always here to help. Thanks again for the recommendation!

Kind regards,
The Monday Merch Team

Rated 5 out of 5 stars

Great communication and excellent…

Great communication and excellent delivery, even the feedback rounds were particularly smooth thanks to their platform.

September 15, 2025
Monday Merch logo

Reply from Monday Merch

Hi Maria,

Thank you so much for your kind words! We're thrilled to hear that the communication and feedback rounds went smoothly. It was a pleasure working with you, and we’re glad our platform made the process even easier.

Looking forward to the next collaboration!

Best,
Monday Merch Team

Rated 5 out of 5 stars

We couldn't be happier with the quality…

We couldn't be happier with the quality of our products and the communication of the MM team. They didn't hesitate to just call us to get the job done and worked with us to ensure a quick dealine.
Very happy and we will come back.

September 9, 2025
Monday Merch logo

Reply from Monday Merch

Hi,

Thanks so much for your kind words! We’re so happy to hear that you loved the service and the product. 😊

It was a pleasure working with you, and we’d be more than happy to help you again anytime.

We will be glad to assist you again in the future!

Best,
Monday Merch Team

Rated 5 out of 5 stars

Our Experience with Monday Merch was Great!

We are extremely satisfied with our experience at Monday Merch. What we especially appreciate is that the products are sustainable and of very high quality. From start to finish, we felt fully supported, and the entire process was quick and efficient.

A particular highlight for us is the customer dashboard – it’s user-friendly, provides a clear overview at a glance, and makes managing everything effortless. The products themselves are excellent, and we highly recommend Monday Merch to anyone looking for sustainable, premium merchandise solutions.

September 3, 2025
Monday Merch logo

Reply from Monday Merch

Hi Aurelia,

Thank you so much for taking the time to leave us such a positive review!

We’re happy to hear that you are satisfied with our service and the quality of products, as well as our customer platform.

We will be glad to assist you again in the future!

Kind regards,
Monday Merch Team

Rated 5 out of 5 stars

I always have a good experience making…

I always have a good experience making giveaways with Monday Merch. They are good quality and the customer service is excellent.

September 2, 2025
Monday Merch logo

Reply from Monday Merch

Hi Mar,

Thank you so much for taking the time to leave us a review!

We’re happy to hear that you enjoyed our service and can’t wait to assist you again in the future!

Kind regards,
Monday Merch Team

Rated 5 out of 5 stars

Best in the business

I am continually impressed by Monday Merch. The range of products are great and the team always work hard to satisfy our requirements. I would happily recommend Monday Merch.

September 1, 2025
Monday Merch logo

Reply from Monday Merch

Hi Al,

Thank you so much for taking the time to leave us a review!

We’re happy to hear that you like our service and a wide range of products.

We are always here to assist you and your business!

Kind regards,
Monday Merch Team

Rated 5 out of 5 stars

Amazing customer service and timely!

Amazing customer service and order arrived on time!

August 29, 2025
Monday Merch logo

Reply from Monday Merch

Hi,

Thank you so much for taking the time to leave us a review!

We’re happy to hear that you were satisfied with our service.

We will be glad to assist you again in the future.

Kind regards,
Monday Merch Team

Rated 5 out of 5 stars

Very responsive!

August 29, 2025
Monday Merch logo

Reply from Monday Merch

Hi Angela,

Thank you so much for taking the time to leave us a review!

We’re happy to hear that you were satisfied with our service and we will be glad to assist you again in the future.

Kind regards,
Monday Merch Team

Rated 5 out of 5 stars

Everything great

Everything great! :)

August 20, 2025
Monday Merch logo

Reply from Monday Merch

Hi Clara,

Thank you so much for taking the time to leave us a review!

We’re happy to hear that you enjoyed our service and can’t wait to assist you again in the future!

Kind regards,
Monday Merch Team

Rated 5 out of 5 stars

Monday Merch is a great partner to work…

Monday Merch is a great partner to work with. They always think along, respond quickly to questions, and deliver high-quality items for welcome packs, onboarding packs, corporate gifts and more!

August 19, 2025
Monday Merch logo

Reply from Monday Merch

Hi,

Thank you so much for your kind words!

We’re so happy to hear that you were satisfied with both the service and the quality of product.

We will be glad to assist you again in the future.

Kind regards,
Monday Merch Team

Rated 5 out of 5 stars

Super happy <3

Super friendly and fast service + communication. The products made everyone within our team really happy <3

August 19, 2025
Monday Merch logo

Reply from Monday Merch

Hi Anja,

Thank you so much for your kind words!

We’re so glad to hear that both the service and products made your team happy—that’s exactly what we aim for. Knowing we could bring smiles to your team truly makes our day!

We can’t wait to support you again in the future. ✨

Rated 5 out of 5 stars

Thanks to the team of Monday Merch we…

Thanks to the team of Monday Merch we were able to last-minute arrange full merch for our team, right on time for the team picture. Great quality and service! Love, Team SOUS

August 18, 2025
Monday Merch logo

Reply from Monday Merch

Hi Thomas & Team SOUS,

Thank you so much for your kind feedback! 💛

We’re thrilled we could help you arrange everything last-minute and that the merch made it on time for your team picture. Knowing you’re happy with both the quality and service means a lot to us.

Wishing Team SOUS lots of joy with the merch—we look forward to working together again in the future!

Rated 5 out of 5 stars

Happiness is...

Happiness is, unpacking MONDAY MERCH Goodies.

August 18, 2025
Monday Merch logo

Reply from Monday Merch

Hi,

Thank you so much for your kind words!

We’re so happy to hear that unpacking your Monday Merch goodies brought you happiness—that’s exactly the feeling we love to create. 😊

For us, happiness is being able to bring this joy to our clients. We can’t wait to support you again in the future!

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