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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers frequently highlight the significant boost in productivity and the enhanced user experience, especially for those working remotely or on the go. Many people appreciate the product's ease of installation and the clear, sharp screen quality, often comparing it favorably to their high-end laptop displays. However, some customers were not happy with issues related to product quality, including receiving broken or damaged units and experiencing problems with cables or the physical build of the monitors. A few other people also felt that the pricing was high, especially considering additional taxes and import costs not clearly displayed. Some reviewers also mentioned dissatisfaction with customer service, citing slow responses or unfulfilled promises regarding replacements.

What people talk about most

Product

Users describe ambiguous interactions with product. Many customers praise the product's quality, stating it... See more

User experience

Clients share positive opinions on user experience, highlighting the super crisp screens and top-notch build... See more

Quality

Customers had ambiguous experiences with quality. While some reviewers praised the extremely good product... See more

Customer service

Reviewers mention ambiguous feedback about customer service. Many customers praise the stellar, quick, and... See more

Price

Consumers find price to be ambiguous. Many reviewers consider the products to be premium and worth the cost,... See more

Based on these reviews

Rated 4 out of 5 stars

The screen's performance is excellent for my video editing and other things. It has helped me tremendously with productivity by using extra screens. What I wish it could do is fold back further so my... See more

Company replied

Rated 4 out of 5 stars

The product works great. The right side monitor seems to swing a little too easily. When opening the monitors from its folded position, the monitor will quickly drop open rather than holding itself.

Company replied

Rated 4 out of 5 stars

UPDATED: after a few days of no reply Monduo team got back to me and sent me another screen very quickly. Now everything works fine as expected. Nice support and thanks for replacing the broken sc... See more

Company replied

Rated 4 out of 5 stars

After 1 day of use, the monitors and system seem great! After downloading the software app, all I had to do was reboot my mbp to get everything running great. 2 suggestions: I'm thinking that t... See more

Company replied


Company details

  1. Computer Hardware Manufacturer

Written by the company

Unlock your full potential with Monduo. Transform your laptop into a seamless tri-screen workspace with the world's most advanced portable monitors. Designed for professionals, creators, and gamers, our 14 Inch and 16 Inch Pro Duo models expand your vision with up to 200% more screen real estate. Experience the ultimate upgrade with native 2K resolution, 144Hz refresh rate, 500 nits brightness and 100% DCI-P3 colour gamut for crystal-clear, fluid visuals. Whether you are on MacBook Pro or Windows, experience seamless software integration that adapts to you. Shop with confidence: 30-Day Risk-Free Trial, 12-Month Warranty, and Free Worldwide Shipping.


Contact info

4.0

Great

TrustScore 4 out of 5

269 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 80% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great monitors

Great monitors, while they are expensive, they are well worth it!

March 17, 2026
Unprompted review
Monduo logo

Reply from Monduo

Hi Jack, Thank you for the 5 star review! We are glad to hear that you like your Monduo screens. Thanks for choosing us and being part of the Monduo community.

Rated 5 out of 5 stars

Good service

January 11, 2026
Monduo logo

Reply from Monduo

Hi Junaid, Thank you for the 5 star review! We are glad to hear that you like your Monduo screens. Thanks for choosing us and being part of the Monduo community.

Trustpilot is assessing this review in accordance with our flagging process.

Rated 5 out of 5 stars

I Absolutely love my Monduo ❤️

I Absolutely love my Monduo! It turns my laptop into a portable command center. The screens are super crisp, and it’s a total game-changer for working from coffee shops or on trips without losing my dual-monitor setup. 10/10, definitely recommend!

March 8, 2026
Unprompted review
Monduo logo

Reply from Monduo

Hi Emily, Thank you for the 5 star review! We are glad to hear that you like your Monduo screens. Thanks for choosing us and being part of the Monduo community.

Rated 5 out of 5 stars

Premium quality and unparalleled productivity

Outstanding products and fantastic support! I use both the 14 Inch and 16 Inch Monduo Pro Duo. The build quality is top-notch, and the immediate boost to my daily productivity has been phenomenal. Taking a proper multi-monitor workflow on the road is a complete game-changer. Monduo's customer service team has also been stellar, quick to respond and incredibly helpful. Highly recommended!

March 8, 2026
Unprompted review
Monduo logo

Reply from Monduo

Hi Matthew, Thank you for the 5 star review! We are glad to hear that you like your Monduo screens. Thanks for choosing us and being part of the Monduo community.

Rated 1 out of 5 stars

Delayed delivery and unclear handling of advertised discount

I placed an order for a 16-inch monitor set on December 13th at the full price of €849. At the time of writing this review, the order status is still “Awaiting Fulfillment” and the product has not yet been delivered.

Only later was I informed that there are supply shortages, which explains the delay. However, this information was not communicated transparently at the time of purchase, which is disappointing.

In addition, shortly after I placed my order, a €150 discount promotion for the same product was advertised on social media (Instagram). I have since requested that this discount be applied to my order as well.

At the current stage, the experience is clearly negative because:
• The product has not been delivered for several weeks.
• The availability situation was not transparent at the time of purchase.
• The discount was advertised after I had already paid the full price.

That said, I want to be fair:
If the monitor is delivered soon and the €150 discount is applied as advertised, I am willing to update and adjust this review accordingly.

For now, however, based on the current situation, the experience remains disappointing.

December 30, 2025
Monduo logo

Reply from Monduo

Hi Fritz,

Thank you for your review. We understand your frustration regarding the pending discount on your order.

To get this resolved for you immediately, our Head of Global Operations has just sent you a direct email and processed the €150 refund back to your original payment method today, so you do not need to wait until dispatch to receive it.

Your order remains at the front of the queue for our upcoming late March dispatch batch. We appreciate your patience, and we look forward to getting your screens delivered soon.

Rated 2 out of 5 stars

Better and cheaper options out there

Overpriced product and expensive to return if the product isn’t a good fit for you.

January 4, 2026
Monduo logo

Reply from Monduo

Hi Shaunese,

Thank you for your review. We are sorry the Monduo wasn't a good fit for your setup. We do state on our website that the 13" MacBook Pro is incompatible, both due to its physical size and because it natively supports only one external monitor, but we understand it is incredibly frustrating to discover this after purchasing.

When a non-defective item is returned, buyers cover the return shipping and a standard $45 restocking fee. As a small business, we unfortunately cannot absorb these courier costs like larger retailers can.

Thank you for working with Jack to get your unit safely returned, and we wish you the best with your future setup.

Rated 4 out of 5 stars

The product works great

The product works great. The right side monitor seems to swing a little too easily. When opening the monitors from its folded position, the monitor will quickly drop open rather than holding itself.

December 15, 2025
Monduo logo

Reply from Monduo

Hi Kurtis, Thanks for the 4 star review and for the feedback on our monitors, I have passed it onto our product team. I hope you continue to enjoy your Monduo.

Rated 5 out of 5 stars

loved the product but it didn't work…

loved the product but it didn't work for my use case. sadly i had to return it and Monduo made that process simple and easy.

I hope they release a new product that will fit my needs!

December 8, 2025
Monduo logo

Reply from Monduo

Hi Stefanos! Thank you for the 5 star review and your positive feedback!

Rated 5 out of 5 stars

Excellent product

Excellent product. Exactly what I was looking for, thanks to MKBHD for his recommendation

December 7, 2025
Monduo logo

Reply from Monduo

Hi Veera! Thanks for the 5 star review. We are glad to hear that you like your Monduo screens. Thanks for choosing us and being part of the Monduo community.

Rated 5 out of 5 stars

Great product and great customer…

Great product and great customer service. Very responsive to my questions.

December 4, 2025
Monduo logo

Reply from Monduo

Hi Mike! Thanks for the 5 star review. We are glad to hear that you like your Monduo screens. Thanks for choosing us and being part of the Monduo community.

Rated 5 out of 5 stars

This is an excellent product—although…

This is an excellent product—although it's pricey, it's definitely worth the investment. It connects seamlessly with the MacBook, and the app provides great integration as well. While delivery took about a month, which was longer than anticipated, I doubt you'll find anything comparable. The quality is outstanding without question.

November 21, 2025
Monduo logo

Reply from Monduo

Hi Mark! Thanks for the 5 star review. We are glad to hear that you like your Monduo screens. Thanks for choosing us and being part of the Monduo community.

Rated 5 out of 5 stars

Exceptional Support and Amazing…

Exceptional Support and Amazing Monitors!

I had an outstanding experience with Monduo. I needed assistance with a question I had, and their support team was incredibly helpful. They provided personal support every single day until my issue was resolved, demonstrating genuine care for their customers.

Additionally, the monitors are fantastic! They have significantly enhanced my workday, making tasks more enjoyable and efficient. I can't recommend Monduo enough for their excellent customer service and top-notch products!

January 12, 2026
Unprompted review
Monduo logo

Reply from Monduo

Hi Angela! Thanks for the 5 star review. We are glad to hear that you like your Monduo screens. Thanks for choosing us and being part of the Monduo community.

Rated 5 out of 5 stars

The communication and concern shown by…

The communication and concern shown by Jack & Matthew was instrumental in my requesting a replacement for a malfunctioning unit, rather than a refund. I will definitely continue to use the product (which I love) and I will recommend unreservedly to any and all who will ask.

November 12, 2025
Monduo logo

Reply from Monduo

Hi Patrick! Thanks for the 5 star review. We are glad to hear that you like your Monduo screens. Thanks for choosing us and being part of the Monduo community.

Rated 5 out of 5 stars

A delectable product.

A monitor that finally delivers on my need for running multiple applications seamlessly side by side. All told, the display(s) delivers a genuinely wonderful experience.

January 10, 2026
Unprompted review
Monduo logo

Reply from Monduo

Hi Sam! Thanks for the 5 star review. We are glad to hear that you like your Monduo screens. Thanks for choosing us and being part of the Monduo community.

Rated 5 out of 5 stars

Great Customer service

This is my second attempt to purchase an extension monitor. The first one was inferior to Monduo. The learning curve on Monduo's monitor was short, and the screen is just as clear as the one on my expensive MacBook Pro. Where Monduo really shone is their customer service several months later. A couple of their cables were defective. I was super busy and didn't call to report this until several months later. They OVERACHIEVED in taking care of me, and I am a very happy and loyal customer. Too bad I can't give six stars. Much thanks to Jack and Monduo.

January 7, 2026
Unprompted review
Monduo logo

Reply from Monduo

Hi James! Thanks for the 5 star review. We are glad to hear that you like your Monduo screens. Thanks for choosing us and being part of the Monduo community!

Rated 5 out of 5 stars

Just got it

Just got it. Looks great so far. The customer service is great and handle a issue I had in purchase.

December 12, 2025
Unprompted review
Monduo logo

Reply from Monduo

Hi Zijing, thanks for the review. We are glad to hear that you like your Monduo screens. Thanks for choosing us and being part of the Monduo community.

Rated 4 out of 5 stars

The screen's performance is excellent…

The screen's performance is excellent for my video editing and other things. It has helped me tremendously with productivity by using extra screens. What I wish it could do is fold back further so my clients on the opposite side can view what I want to show them, instead of having to spin my laptop around.

October 9, 2025
Unprompted review
Monduo logo

Reply from Monduo

Hi Louie, thanks for review. We are glad to hear that you like your Monduo screens. Thanks for choosing us and being part of the Monduo community.

Rated 2 out of 5 stars

Screens worked... for a while

Screens worked for a while... then stopped. Great when working. Now a doorstop. Regret purchase.

August 1, 2025
Unprompted review
Monduo logo

Reply from Monduo

Hi Rob! I'm sorry to hear your Monduo has stopped working. If you haven't already, please email us at info@monduo.co, and our team can help. Thanks!

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