Monetary Metals Reviews 185

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 184 reviews, reviewers overwhelmingly had a great experience with this company. Customers are highly satisfied with the unique product offerings, particularly the ability to earn interest on gold and silver, which many describe as a game-changer for wealth management and investment strategies. The staff and customer service receive consistent praise for being patient, helpful, and responsive, ensuring a smooth and comfortable experience for users. Many appreciate the value for money, especially the free vaulting and the opportunity to earn a yield on their precious metals. However, some customers mentioned that the online trading platform could be improved for a more comprehensive service experience, and a few noted a desire for features like taking loans against holdings. Additionally, some people felt the monthly reports lacked specific detail regarding their investments.

What people talk about most

Product

Customers consistently note positive experiences with the product, highlighting its unique ability to earn... See more

Staff

Customers had positive experiences with staff, consistently praising their helpfulness, honesty, and... See more

Service

Users describe positive interactions with service, highlighting that commitments are consistently met and... See more

Customer service

People report positive experiences with customer service, highlighting the helpfulness and responsiveness of... See more

Value for money

Clients share positive opinions on value for money, with many expressing satisfaction with the ability to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Precious metals as an income generating vehicle. We contacted this company over a year ago. Every question we had was professionally dealt with. Staff were patient and most helpful throughout the lon... See more

Rated 5 out of 5 stars

MM makes it possible and easy to earn interest on a portion of my gold and silver savings without paying for storage, I can send metal to participate in leases and bonds (MM pays for shipping) and als... See more

Rated 5 out of 5 stars

I became a client of Monetary Metals in December 2023. MM is the ultimate wealth management strategy. Gold is the best safe haven asset and diversifier. The MM platform is the investment solution I h... See more

Rated 5 out of 5 stars

Being a customer of Monetary Metals has completely changed the way I think about savings. For most of my adult life, earning a yield through traditional cash accounts has felt completely hopeless. As... See more


Company details

  1. Alternative Financial Service

Written by the company

Monetary Metals delivers a yield on gold, paid in gold, via its Gold Yield Marketplace™ platform, by offering gold-denominated financing to qualified businesses.


Contact info

4.8

Excellent

TrustScore 5 out of 5

185 reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Monetary Metals is a great concept and…

Monetary Metals is a great concept and I've been very pleased with their service, so far. I'm not getting a great return on some precious metals investments and look forward to working with them for the future.

September 2, 2025
Unprompted review
Rated 5 out of 5 stars

More than expected!

My experience with Monetary Metals has been excellent. They are more than happy to address any questions or concerns that I may have, communicative with what they are doing.
I feel that I'm part of their team. I love the fact that I'm earning interest in gold and silver while supporting real companies around the world. Keep up the great work!

August 31, 2025
Rated 5 out of 5 stars

Precious metals for income generation

Precious metals as an income generating vehicle. We contacted this company over a year ago. Every question we had was professionally dealt with. Staff were patient and most helpful throughout the long decision making, application process and finally the movement of funds onto their platform. We are very happy indeed with what the company offer. They have a unique product backed up by excellent staff. Highly recommended. We have been singing their praises to friends and colleagues

April 2, 2025
Rated 5 out of 5 stars

One year into our Silver Lease.

One year into our three year Silver lease, we have taken delivery of our Silver interest paid in Silver. It is so great to receive a heavy package with actual Silver every six months or so. The customer service is excellent, and has our protection at heart. After moving across the country, we had to confirm our new home address, before they would ship our Silver…protecting us from fraud.

August 31, 2025
Rated 4 out of 5 stars

Very unique investment opportunity for precious metals investors.

Unique investment opportunity for retail investors to participate in gold leasing. Good lease prospects for gold, but not so much for silver. Great customer service makes up for a somewhat limited online trading platform.

August 31, 2025
Monetary Metals logo

Reply from Monetary Metals

Thank you, Devin. We appreciate your business. We are hard at work on many feature enhancements to our online platform, and more silver leasing opportunities!

Rated 5 out of 5 stars

Highly Recommend. Fight Fiat.

Not only does Monetary Metals offer a revolutionary product in the defense against the perils of fiat money, they also provide a quality platform and superior customer service. I highly recommend.

August 31, 2025
Rated 5 out of 5 stars

Monetary Metals is my favorite passive income stream

Monetary Metals is the best way for anyone who wants to own gold or silver to earn passive income on it. It is truly mailbox money and has been easy to set up and earn ounces every month on autopilot. It's just like collecting a rent check except the tenants never call about any issues and they pay on time every month in gold! Great people and great products!

August 31, 2025
Rated 5 out of 5 stars

Trustworthy and legit - win/win

You get a double whammy: your gold grows in gold terms, and you get to help save the world. I am dead serious: when the dollar finally loses trust, we all - particularly in the cities - need an alternative way to finance production. Monetary Metals is buliding it, and they better be fast.
I am a satisfied customer for six years.

August 31, 2025
Rated 4 out of 5 stars

Trailblazers

Plenty of conceptual background information is provided to understand their model. At times communication can be asynchronous which delays making decisions.

September 30, 2024
Monetary Metals logo

Reply from Monetary Metals

Thank you, Tony. We appreciate the feedback and would be eager to hear any suggestions you have on how we might improve our communications. Would you mind sharing any improvements with us here? Or at accounts@monetary-metals.com? Thank you again and we look forward to hearing from you.

Rated 5 out of 5 stars

My experience with Monetary Metals…

My experience with Monetary Metals began at the top - i.e., firstly, meeting with Keith Weiner in a NYC, informal get-together. As he's since repeatedly demonstrated, Keith is motivated, brilliant, and honest. And all those attributes are reflected in his product, a geographically diversified company poised on the edge of our global, monetary system's paradigm change.
One person cannot do it all, and the individuals Keith has recruited have, in my experience, been terrific: courteous, helpful, knowledgeable ... the epitome of excellence is scaling up Keith's vision.

August 30, 2025
Rated 5 out of 5 stars

Its a win win win situation for all

My only regret is having not moved my silver to Monetary Metals earlier. If you are a long term holder and are tired of paying storage fees this is ideal and you earn interest on the metal, so its a win win win situation for all the parties.

January 1, 2025
Rated 5 out of 5 stars

Great relationship mgmt and products

Great relationship management and a great product that has far out-performed fiat products.

I have been extremely happy with the Monetary Metals. I've been investing with them almost a year, zero issues.

September 25, 2024
Rated 5 out of 5 stars

I am happy to recieve income on my…

I am happy to recieve income on my precious metals after years of paying storege fees, So happy to of found Monetary Metals. Transfering metals was very easy to accomplish. Very Happy!! Joe

August 30, 2025
Rated 5 out of 5 stars

100% Trust Level

Monetary Metals excels across their complete business operational model - incl. people, strategy and execution.

While precious metals are superior "hard currencies" (=monies) in business interactions, TRUST is the most important "soft currency" in any interaction between human beings.

My trust level towards Monetary Metals is around 100% .

August 30, 2025
Rated 4 out of 5 stars

Monetary Metals offers unique services…

Monetary Metals offers unique services for investing in gold and silver that I leverage in my portfolio.

In a nutshell, great investment services, good customer service, and an ok website.

If you want to increase your returns on precious metals, then you will be interested in their leases and bonds. Their website lacks features I would expect. However, the good work around is to work with the Account Managers who quickly respond to requests.

BTW, they would get 5 stars if the website provided the full service experience that we came to expect about 10 years ago.

January 1, 2025
Monetary Metals logo

Reply from Monetary Metals

Thank you, Robert, for your review. We are continuously looking for ways to improve. If you don’t mind sharing, what features are missing from the website and/or client portal and which features would make the biggest difference for you? Hearing directly from clients like you helps us prioritize improvements and deliver the experience you expect.

Feel free to reply here or you can email us at accounts@monetary-metals.com. We look forward to hearing from you.

Rated 4 out of 5 stars

Great, but wish I could arbitrage

I really like working with MM, the idea of having storage not only covered, but also being able to earn a yield on a "non-yielding" asset (according to the mainstream) is great. The only downside and the thing I wish they'd fix is the ability to take loans against your holdings (not tied up in leases). Currently if I need liquidity, but don't want to sell, I have to request a withdrawal which takes a couple weeks, then wait for it to get mailed, then mail it to another institution that loans against metals, then wait for their disbursement. This whole process means it may take me a month or more to access liquidity. Even if MM doesn't have the ability or desire to loan against metals, I wish they'd at least partner with someone that will and then streamline this process for people who wish to arbitrage their holdings.

August 30, 2025
Monetary Metals logo

Reply from Monetary Metals

Hello Casey, really appreciate you taking the time to write this review. This specific feature request (the ability to take a loan out against your holdings not in leases) is a high priority for us. We're actively exploring how we can deliver this to our clients. Additionally, we're working to optimize our withdrawal process to speed up processing times. Stay tuned! There's many more improvements to come! And thank you for being a client. We appreciate your business.

Rated 5 out of 5 stars

Easy to transact, easy to monitor

My few transactions were very easy to complete. The statements are easy to read (they have improved considerably) and, so far the results have been meeting and even exceeding my expectations.

August 29, 2025

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