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See what reviewers are saying

Rated 1 out of 5 stars

Not even worth a 1 star rating .constant promises of contact regarding loan progress with no returned calls or email.said I was suitable to apply for up to $12,000 .come back with an offer of $2,000 a... See more

Rated 5 out of 5 stars

It's truly wonderful how some companies are willing to offer opportunities when others may not. Providing second chances can make a significant difference in someone's life. I'm glad to hear that you... See more

Company replied

Rated 5 out of 5 stars

The thing that stuck out best for me. I tend to struggle with the technical world. I also hate doing application paperwork, whether it's for a real estate, employer for a job or anything else. The onl... See more

Company replied

Rated 5 out of 5 stars

When nobody would help me with a car loan as a DSP recipient Money3 stepped up and helped me out immensely. Now I have transport I am eager to gain employment with a view to double my repayments and... See more

Company replied

Company details

  1. Car Finance and Loan Company
  2. Alternative Financial Service
  3. Non-Bank Financial Service

About Money3

Written by the company

Money3 is a finance company that provides:

Vehicle Finance up to $75,000
Personal Loans up to $30,000

over periods of up to 60 months with a focus on great service for customers who traditional credit providers ignore.

Visit Money3 whenever you need Car Loans and Vehicle Finance, Secured & Unsecured Personal Loans. At Money3, we'll give you a fair go* - regardless of your credit history providing the loan is suitable and affordable.

* Subject to verification, suitability and affordability


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 55% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Finally a lender who helps when others won't!

I'm on the age pension & thought my chances of a small loan would be slim. Money3 came through for me to help with my interstate moving costs. Easy to use online application. Helpful & friendly customer service. Thank you Money3 team.

September 4, 2024
Unprompted review
Money3 logo

Reply from Money3

Hi Keran,

Thank you for your review. We're pleased we made a difference with your move.

Many thanks,
The Money3 Team

Rated 5 out of 5 stars

Super helpful and friendly staff made…

Super helpful and friendly staff made this a smooth and pleasant experience.

August 23, 2024
Unprompted review
Money3 logo

Reply from Money3

Hi Kieren,

Thank you for your review. We're pleased you found the process smooth. Feel free to contact us anytime!

Many thanks,
The Money3 Team

Rated 1 out of 5 stars

Be cautious- demand conditions in black and white

Be cautious using a broker and this company.

I have been in the loan process for over 2 weeks, constantly being told “just one more thing”. They string you out. They will not tell you any of the conditions of the loan, until the one last thing. I have given maybe 10 “one last things” including safety checks on the vehicle and getting the seller to send invoices for payment. STILL I am unable to obtain the conditions of the loan!!

Ensure you ask for the loan conditions sooner and don’t be fooled into thinking you’ll get them after “one last thing”.

I was ready to pull the pin on the entire process after so much smoke and mirrors, I ended up calling Money3 direct and they gave me the figures, the broker said that Money3 wouldn’t provide.

I was happy with the way Money3 handled my concerns, except I still had to pay the broker fee on top of the application fee and a hefty interest rate. That wasn’t ideal considering they had caused so much stress and uncertainty and wasted a lot of time to myself and the seller of the vehicle. When I spoke with Money3 they advised they would look into dealing with me direct and a Manager would call me back, I never got a call from Money3 as promised.

I felt like I was definitely strung along so I was unable to back out of the deal. Leaving me in a VERY vulnerable position.

September 3, 2024
Unprompted review
Money3 logo

Reply from Money3

Hello Simone,

Thanks for taking the time to detail the experience you had. We have emailed you and happy to speak with you again.

Many thanks,
The Money3 Team

Rated 5 out of 5 stars

U made everything so easy always in…

U made everything so easy always in touch letting u know what's happening this is my 4th time rhanknh again

September 3, 2024
Unprompted review
Money3 logo

Reply from Money3

Hello Belinda,

We really appreciate your loyalty and so pleased you're happy.

Many thanks,
The Money3 Team

Rated 2 out of 5 stars

How can the owing amount change in a…

How can the owing amount change in a day? Went from 3,804.11 on the 27.8.24 now up to 3,919.14 on the 28.8.24. Yet I'm paying $265 still so. Not happy at all!

August 28, 2024
Unprompted review
Money3 logo

Reply from Money3

Hi Kel,

Thanks for your feedback. We're sorry to hear that you are dissatisfied. Interest gets charged daily and added monthly, causing the payout balance to change daily. Money3 is always here to help you, within our lending guidelines. Please feel free to give us a call if you would like to discuss further.

Many thanks,
The Money3 Team

Rated 5 out of 5 stars

Money 3 and broker for car loan

My broker contacted Money 3 and they were very helpful and collected all my data needed for the loan and my loan was successful.
I am pleased with the car loan, Money 3 and my broker as well as dealing with car yard.

August 22, 2024
Unprompted review
Money3 logo

Reply from Money3

Hello Donna,

Thank for your sharing your feedback about your experience with your broker. This is great to hear and we're pleased you're happy!

Many thanks,
The Money3 Team

Rated 1 out of 5 stars

People who have low credit or bad…

People who have low credit or bad credit, don't trust them, it's a lie, they want you to just apply. I have everything to get a loan. Permanent job, pay slip and good weekly income, but they After I applied, they rejected me. I don't have a bad credit, it's just that my score is low because I applied too much. So don't be deceived and don't ruin your credit by applying again.

August 27, 2024
Unprompted review
Money3 logo

Reply from Money3

Hello Meysam,

Thanks for your feedback. We're sorry to hear that you are dissatisfied. Money3 is always here to help you, within our lending guidelines. We assess every application according to our lending policies and guidelines, which are ever-changing and evolving. You're welcome to give us a call to discuss your application - https://www.money3.com.au/contact-us or email us at complaints@money3.com.au.

Many thanks,
The Money3 Team

Rated 5 out of 5 stars

Im Behind the drivers wheel!

Money3 went out of their way to make sure I had all that i asked for and needed to purchase my chosen vehicle. then followed up to make sure i was happy with their service and the time period from application to approval. Well done money3!

July 12, 2024
Unprompted review
Money3 logo

Reply from Money3

Hello Paul,

We love this and appreciate the positive feedback. Enjoy your new car!

Many thanks,
The Money3 Team

Rated 5 out of 5 stars

A well define experience that i trust…

A well define experience that i could recommend their business to anyone who needs a loan with upmost guarantee also they have very well experience looking after your needs

August 22, 2024
Unprompted review
Money3 logo

Reply from Money3

Hello Mark,

Thanks for your review and we're happy you had a good experience with us.

The Money3 Team

Rated 4 out of 5 stars

It was quick and easy once I found the emails

It was quick and easy once I found the emails as they in my junk/spam mail. It took a few days cause of the difference documents and I think all documents should be listed in the first email so it can be quicker.

Customer should be told to check their spam/junk mail for email also in first phone call but overall I had a good experience.

August 21, 2024
Unprompted review
Money3 logo

Reply from Money3

Hi Venessa,

Thank you for your valuable feedback, which will be passed on to the team.

The Money3 Team

Rated 5 out of 5 stars

When nobody would help me with a car…

When nobody would help me with a car loan as a DSP recipient Money3 stepped up and helped me out immensely.
Now I have transport I am eager to gain employment with a view to double my repayments and build up my credit rating and the potential for re-borrowing at a later date.
Thanks heaps Money3 you're awesome 👍

August 16, 2024
Unprompted review
Money3 logo

Reply from Money3

Hello Mike,

We've loved being part of your journey. Everyone deserves a fair go and with your positive outlook, we can picture you driving to your next place of employment :)

All the very best and please do reach out when you're ready for us to help again.

Many thanks.
The Money3 Team

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