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moneycollect.com Reviews 11

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TrustScore 2 out of 5

2.1

Payment Service
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Company details

  1. Payment Service

Written by the company

MoneyCollect is an online payment platform that serves global customers. Our comprehensive features cater to diverse business needs and minimize transaction risks through a reliable Risk Management System. We facilitate connections between businesses and customers worldwide, allowing transactions in over 140 currencies and with access to 240+ local payment methods.

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2.1

Poor

TrustScore 2 out of 5

11 reviews

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Rated 1 out of 5 stars

fraud and appropriation of property


The minimum withdrawal amount is $1300, but when my account reached $650, the payment gateway stopped allowing customers to make further payments. This prevents me from ever reaching the minimum amount required for withdrawal.

November 8, 2024
Unprompted review
moneycollect.com logo

Reply from moneycollect.com

We sincerely apologize for the inconvenience. Please send your details and account information to support@moneycollect.com, and our dedicated account manager will assist you in resolving the issue.

Rated 1 out of 5 stars

Scammers!

Run away, our online store, started the partnership with this "thieves" after 2-3 succesfully transfer to our bank accounts, and after the sales increased in volume, they stopped our services, and refuse to send our money! Without any prior notice or notification.
Run away from this scammers.

Update : We sent them emails, and not responded. We stil have our money blocked from 1 august.

August 10, 2024
Unprompted review
moneycollect.com logo

Reply from moneycollect.com

We sincerely apologize for the inconvenience. Please send your details and account information to support@moneycollect.com, and our dedicated account manager will assist you in resolving the issue.

Rated 1 out of 5 stars

W.T.F minimum withdrawal 1300$

August 26, 2024
Unprompted review
moneycollect.com logo

Reply from moneycollect.com

We sincerely apologize for the inconvenience. Please send your details and account information to support@moneycollect.com, and our dedicated account manager will assist you in resolving the issue.

Rated 1 out of 5 stars

I don't recommend getting involved with these scammers.They activated my account and my bank…

They activated my account and my bank account for payments. When it came time to make the payment, they say they can not pay to my account. Tried different options and everywhere refusal. Thus they stole 2500$ from me. Pure Scammers !

July 16, 2024
Unprompted review
moneycollect.com logo

Reply from moneycollect.com

We sincerely apologize for the inconvenience. Please send your details and account information to support@moneycollect.com, and our dedicated account manager will assist you in resolving the issue.

Rated 1 out of 5 stars

Stay away from these fraudulent idi0ts.

Hundreds of orders were refused payment because of these f*king idi0ts. Their systems do not accept payments of $10 or more. And they haven't sent my money for 3 months. Stay away from these fraudulent idi0ts.

July 1, 2024
Unprompted review
moneycollect.com logo

Reply from moneycollect.com

We sincerely apologize for the inconvenience. Please send your details and account information to support@moneycollect.com, and our dedicated account manager will assist you in resolving the issue.

Rated 1 out of 5 stars

Scam

Scam! Run away and save your money. I've been waiting on my payouts more than 7 months now and the support agents are useless. They keep changing their whatsapp numbers every time... not trustworthy at all !!

January 3, 2024
Unprompted review
moneycollect.com logo

Reply from moneycollect.com

We sincerely apologize for the inconvenience. Please send your details and account information to support@moneycollect.com, and our dedicated account manager will assist you in resolving the issue.

Rated 1 out of 5 stars

Waiting for payout for months

Waiting for payout for months. Support impossible to reach.

May 30, 2024
Unprompted review
moneycollect.com logo

Reply from moneycollect.com

Dear Miha Perko,

We sincerely apologize for the inconvenience you've experienced, and we are committed to resolving your issue as quickly as possible. Please send your Account ID and email address to our mailbox support@moneycollect.com . Our after-sales service worker will help you solve your problem as soon as possible.

Rated 1 out of 5 stars

im waiting now 6 months for my payout…

im waiting now 6 months for my payout and the support dosent even answer my email this company is a joke pay me out and i will maybe change my mind but this here is just scam

May 28, 2024
Unprompted review
moneycollect.com logo

Reply from moneycollect.com

Dear MR Ecommerce,

We sincerely apologize for the inconvenience you've experienced, and we are committed to resolving your issue as quickly as possible. Please send your Account ID and email address to our mailbox support@moneycollect.com . Our after-sales service worker will help you solve your problem as soon as possible.

Rated 1 out of 5 stars

It does not work

It does not work. When setting up like instructed in their page and selecting "Hosted Payment Page" no credit card is required anywhere and then when pressing submit hoping for the card info coming after that, you get message: "There was an accident". Then when trying to other option "In-page checkout" you'll get the credit card section only to end up with the same error message "There was an accident". All webhooks at place. Nothing works. Not support to contact. I'm missing Stripe that my customer wants to change to MoneyCollet. Stripe works fine, Moneycollect unfortunately does not.

January 11, 2024
Unprompted review
moneycollect.com logo

Reply from moneycollect.com

Dear Sarkku,

Thanks for your feedback. Please provide the screenshots of the problem you have encountered while using our services to our email address support@moneycollect.com , and please describe the problem you encountered in the email. Our after-sales service worker will guide you solve the problems through email. At last, thanks again for using MoneyCollect.

Rated 5 out of 5 stars

very good experience

A truly hustle-free payment tool. Very easy to access and register. MoneyCollect helps my clients to handle their all type of payments fastly and efficiently. Liking the tool

December 11, 2023
Unprompted review
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