MoneyGuru.com Reviews 

32
TrustScore 3.5 out of 5

3.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 3 out of 5 stars

A well-designed website, so I can’t give them 1 star, BUT I gave them all my details to compare credit card deals and when I got to the other side it said I wasn’t eligible for the card and only... See more

Company replied

Rated 5 out of 5 stars

Superb experience all round! The advice and help I've had from Kim McKenzie @ Money Guru so far has massively surpassed any level of customer service I've previously experienced! I cannot ra... See more

Rated 1 out of 5 stars

Keep getting texts despite never asking for them which means they've bought my details from another company, No way of blocking the number. Just have to report it every time they come through. Really... See more

Company replied

Rated 5 out of 5 stars

Quick comparison and good selection of balance transfer credit cards. I took one out and the process was really easy, thanks

Company details

  1. Financial Institution

Information provided by various external sources

Visit Money Guru to compare loans, credit cards, mortgages, current accounts and savings & investments. Your comparison journey awaits...


Contact info

3.5

Average

TrustScore 3.5 out of 5

32 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.5

All reviews

(32)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Not enough credit card options

A well-designed website, so I can’t give them
1 star, BUT I gave them all my details to compare credit card deals and when I got to the other side it said I wasn’t eligible for the card and only gave me ONE other option for cards! In the end I went to moneysavingexpert where I was given loads more options AND the card that I applied for was approved with the same details. So Money Guru is another site that has mined all my data with no payoff for me.

It seems like it’s a good website, with a well-considered user experience, but unfortunately with limited credit card options I would just rather give my details to a more comprehensive comparative site.

Edit: I originally gave 2 stars but due to their response I changed to 3 stars

August 20, 2022
Unprompted review
MoneyGuru.com logo

Reply from MoneyGuru.com

Hi Jason,
We’re so sorry that you had a negative experience using Money Guru. Our credit cards channel has been going through a rebuild and it has been slower than expected.
We understand that this is incredibly frustrating for lots of users. We’ve taken steps to pause marketing activity for cards as a result, but clearly we haven’t gone far enough and for that we apologise.
These changes have been driven by a tough period of trading for Money Guru, but we’re confident that following the rebuild our panel will return stronger and more competitive than before. We’d love to see you come back once we’ve reached this point, but for now we’re sorry that we fell short on expectations and we promise to do better next time.
All the best
Team Money Guru

Rated 5 out of 5 stars

Superb experience all round

Superb experience all round!

The advice and help I've had from Kim McKenzie @ Money Guru so far has massively surpassed any level of customer service I've previously experienced!

I cannot rate Kim and Money Guru any higher! Superb job and keep doing your thing guys! Awesome company :)

LB

August 4, 2021
Unprompted review
Rated 5 out of 5 stars

Quick comparison

Quick comparison and good selection of balance transfer credit cards. I took one out and the process was really easy, thanks

October 13, 2020
Unprompted review
Rated 1 out of 5 stars

NOT SAFE!!

NOT SAFE!!! Your Data and Bank Details Are Not Safe!!!! Really Shocking Company, They sell all your personal information and data using their partner company "Infinian". STAY AWAY!!!

April 2, 2020
Unprompted review
MoneyGuru.com logo

Reply from MoneyGuru.com

Thanks very much for leaving feedback for Money Guru. We are 100% committed to keeping your data safe, in line with GDPR and assure you that personal details are kept safe by us when you use our website.

If you would like to stop receiving marketing communications from us, please reach out to us at www.moneyguru.com/preferences.

Rated 1 out of 5 stars

They act like a scam.

Keep getting texts despite never asking for them which means they've bought my details from another company, No way of blocking the number. Just have to report it every time they come through. Really annoying.

September 4, 2019
Unprompted review
MoneyGuru.com logo

Reply from MoneyGuru.com

Thanks very much for leaving feedback for Money Guru. We are 100% committed to keeping your data safe, in line with GDPR and assure you that personal details are kept safe by us when you use our website.

If you would like to stop receiving marketing communications from us, please reach out to us at www.moneyguru.com/preferences.

Rated 1 out of 5 stars

Avoid!

Promised a loan - just sold details to dozens of companies who have been ringing all day

June 15, 2018
Unprompted review
Rated 1 out of 5 stars

Never been able to help me

Never been able to help me get a loan EVER

June 5, 2018
Unprompted review
MoneyGuru.com logo

Reply from MoneyGuru.com

Hi Rhian. Thanks for getting in touch and sorry to hear you haven't been given a suitable choice. Our MoneyMatcher tool searches shedloads of providers and shows you the best deal, based on the info you've provided. Changing the amount you would like to borrow, or for how long can open up your eligibility to other products. It's worth trying again with a modified search. Let us know how you get on by contacting us via moneygurureviewstp@gmail.com

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look