Money Help UK Reviews 232

From the first phone call James put me at ease and explained clearly my options. The process was faster than I thought it would be, easier than I thought it would be and gave me peace of mind. Any questions i had going forward,however small,were treated genuinely and with respect. I recommend these guys highly to anyone finding themselves in a financial situation that needs addressing, and don't worry they really don't bite

Spoke to Paul with in a few minutes of filling out the form I managed to speak to Paul and managed to explain my situation with ease and with a genuine conversation we went through it all and what was best for me and for myself looking like last hope and a win win just waiting on final meeting to be stress free

I have had a really good experience with these guys. They have helped me so much. Any query I have had they have answered and always managed to speak to someone. Was dealt with very quickly and made my life so much easier. Would 100% recommend to anyone that needs help

My partner started the process of an IVA to give us a bit of leeway with our finances. We decided before signing the final document that it’s not the right option for us at the moment and sent a message to cancel. She then received a call from James asking why she cancelled, he was pushy and told her how they had spent a lot of time on her case and insinuated that she was making a mistake and not helping her situation by cancelling. She ended the call quite upset and distressed as she felt she was being made to feel guilty for wasting their time and that he was saying she’s making a bad choice.

Thinking that was the end of the matter, a few days pass and she receives a call from (I think) Matthew to finalise the closure. He asked again why she was cancelling and started to ask further questions, she advised she didn’t want to discuss it any further and that James had upset her previously to be met with a half hearted apology “if” she got upset the other day and that James was only concerned something had been processed incorrectly.

I understand that these people have a job to do but we also have a right to cancel before actually putting anything I place.

Money help and the advisors are absolutely excellent and a great help. I felt so comfortable talking to staff and even at embarrassing times due to my situation they assured me there was nothing to be ashamed about which helped me a lot. I really do rate money help and anybody in the same financial situation as I’m in. Please talk to them, a whole load of weight has been lifted off my shoulders just from talking to money help. Very grateful

Can’t thank James and John enough for all the work they have done for us. Very professional and thorough, covering every detail taking away all our stress. Can’t thank them enough and would highly recommend them.

This is a cracking company to help you with your money problems I have been very well looked after the guys who have been looking after me are top notch very professional accommodating very very knowledgeable about what I needed to do to go forward with my life and not have to worry about finances brilliant ten out ten definitely recommend to all who are in the same situation 👍

Been very stressful the last few months but a massive thanks to Paul and John who have dealt with our situation very fast and efficiently and been with us every step of the way highly recommended thanks again Paul and John 👍🏻

I had been putting off this call for a while but I needn't have worried and stressed for so long! James Baker and John (can't remember surname!) went the extra mile to help me, kept me informed and probably most importantly to me, they were personable! Cant thank them enough!!

I'd just like to say that the people who have helped me, Paul and John have been brilliant, iv never had to source financial help before and to be honest was quite scared of the outcome. But talking to Paul and John made me realise I had nothing to worry about as the help me deal with my issues fast with all the support I need. So I'd like to thank them both for helping me through these bad times. If anyone is in financial difficulty but your trust into these guys because they do help!!

Absolutely fabulous company. Paul was great to chat too and really put my mind at rest with everything. Great communication throughout and supportive. Couldn’t recommend them enough

Paul was amazing in helping me decide if an iva was the best option for me. The whole process was easy and explained really well. Thank you so much

Paul is Very professional and easy to talk to. Definitely recommend this company as they put your mind at ease in these crazy times. Always to help when you need them. Very grateful

After ringing a few other companies and getting nowhere we were thinking we would never get the help we needed.
As soon as we spoke to Paul all that changed. He was so helped, explained everything in detail and put us at ease immediately.
Thanks so much for helping me to sleep at night!

I was very stressed and having many sleepless nights before talking to moneyhelp.
Paul and John have been very supportive, both very friendly and thoughtful. Everything explained clearly and I now feel like there is light at the end of the tunnel. Paul has offered continued help with my case, I would advise anyone in need to contact these guys.

An extremely accommodating and professional company that exhibited a 5 star service from the initial call and far beyond.

5 Stars .. Dreaded making the online inquiry. Had lost of emails phone calls for me it was too much and caused more stress in a already stressful situation.
I went through with Paul and John as i got sent a un-intrusive WhatsApp message .
Step by step chat . Full information and very quick response with any questions or information .
Kept up to date and also understanding.
Gave 5 stars and its well earned .you only deal with 2 people which again helped NO hanging about or sending emails to or trying to get hold of the person you originally spoke too . Also all my possible options had been explained.
Thanks again sleeping better

I would recommend really good fast and they put your mind at easy in a difficult time for us all also friendly and can ring anytime if u need help.

I’d read the Trust Pilot reviews before I approached MoneyHelp, and they delivered the goods, as others have said.
Helpful and friendly.
Paul made it all straight forward and my situation was soon ‘sorted’. A follow up call, and the same ‘after-sales’ service confirms I made the right choice.

For the last few months my debt was getting bigger and bigger and it was out if it control. After looking round for help I decided to call moneyhelp. Paul had been dealing with my issue and helping to put me at ease staring away. Paul has been fantastic and has helped me out more than I thought he could. I will be recommending paul ay money help to anyone having money issue/worries. Thanks paul I couldn’t of found anyone better.