Money Mart (Canada) logo
Visit website

Money Mart (Canada) Reviews 6,755

•
TrustScore 4.5 out of 5

4.7

Financial Consultant
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their kindness, patience, and supportive approach, highlighting their exceptional dedication and helpfulness. The service is frequently described as excellent, with many people appreciating the ease and speed of the application process and the quick access to funds, especially during emergencies. Reviewers also found the user experience to be very convenient and straightforward. However, some customers encountered issues with the payment process, specifically with the debit card option not working or the system not accepting their bank information. A few people also mentioned difficulties with the online support and website, and some experienced challenges with the required proof of address.

What people talk about most

User experience

People report positive experiences with user experience. Many customers found the application process to be... See more

Service

Users describe positive interactions with service. Customers consistently praise the excellent, quick, and... See more

Staff

Customers consistently note positive experiences with staff. Many reviewers praise the staff for being... See more

Customer service

Clients share positive opinions on customer service, often highlighting helpful, patient, and professional... See more

Payment

Reviewers mention ambiguous feedback about payment. Many customers praise the quick and easy application... See more

Based on these reviews

Rated 5 out of 5 stars

Everyone was very, Kind, Patient and supportive. This was my first loan i've applied for, i was nervous, but they made me feel comfortable and confident during the process. Amazing work.

Rated 5 out of 5 stars

The agent i dealt with, Sanjana was exceptional. She took the time to address any questions, provide support, and walked me through the online process seamlessly.

Rated 5 out of 5 stars

Excellent service when you need a boost. Very easy to complete application and you can have the money deposited in your account almost immediately. Also the pay back amount is reduced when paid off ea... See more

Rated 5 out of 5 stars

Thank you for offering this services. It really is a big help when it comes to emergency such as topping up my rent payment for this month. It’s a huge relief.

Company details

  1. #12 of 19 best companies in Financial Consultant
  2. #1 of 1 best companies in Check Cashing Service
  3. #2 of 4 best companies in Currency Exchange Service
  4. #7 of 17 best companies in Loan Agency
  5. #2 of 2 best companies in Money Order Service
  6. #2 of 9 best companies in Money Transfer Service

Written by the company

Money Mart, is a North American financial services company that provides cash advance (payday) loans, cheque cashing, installment loans and money transfer services to people across Canada. Please provide Money Mart reviews or complaints here.

Money Mart Financial Services

Written by the company

Leave a review for Money Mart on TrustPilot.
We are a financial services company that began with the belief of putting people first. From the moment we first opened our doors, to the company we are today – we have always stood by our goal to set the highest standards for customer service, convenience, and quality financial products and services.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

7K reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look